| Year Ended March 31 | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | |
| Key performance indicators (for fiscal year) (billions of yen) | |||||||||||
| Sales | 2,151.4 | 2,209.0 | 2,028.8 | 2,063.3 | 2,013.2 | 2,008.5 | 1,682.0 | 1,758.5 | 2,134.1 | 2,348.9 | 2,527.8 |
| Japan | 759.5 | 761.5 | 767.5 | 799.9 | 805.7 | 872.3 | 753.0 | 705.2 | 803.9 | 865.6 | 963.2 |
| The Americas | 648.5 | 693.7 | 609.0 | 577.5 | 567.4 | 534.1 | 386.6 | 443.6 | 600.8 | 659.7 | 687.0 |
| Europe, Middle East and Africa | 532.3 | 531.0 | 456.4 | 477.5 | 458.8 | 436.4 | 393.4 | 450.1 | 546.4 | 623.7 | 648.0 |
| Other | 210.9 | 222.6 | 195.8 | 208.3 | 181.1 | 165.5 | 149.0 | 159.5 | 182.9 | 199.8 | 229.4 |
| Overseas total | 1,391.8 | 1,447.4 | 1,261.3 | 1,263.4 | 1,207.4 | 1,136.2 | 929.0 | 1,053.3 | 1,330.2 | 1,483.3 | 1,564.6 |
| Gross profit | 906.9 | 881.9 | 788.6 | 791.0 | 766.8 | 721.5 | 572.3 | 622.6 | 745.4 | 820.0 | 868.6 |
| Operating profit (loss) | 115.7 | 102.2 | 33.8 | (115.6) | 86.8 | 79.0 | (45.4) | 40.0 | 78.7 | 62.0 | 63.8 |
| Profit (loss) attributable to owners of the parent | 68.5 | 62.9 | 3.4 | (135.3) | 49.5 | 39.5 | (32.7) | 30.3 | 54.3 | 44.1 | 45.7 |
| Capital investments (property, plant and equipment) | 75.9 | 83.7 | 75.4 | 72.2 | 72.4 | 86.5 | 42.1 | 37.3 | 45.4 | 53.2 | 48.9 |
| Depreciation and amortization (property, plant and equipment) | 70.9 | 68.7 | 68.0 | 68.4 | 65.4 | 62.5 | 45.3 | 39.8 | 41.9 | 44.0 | 44.8 |
| Research and development expenditure | 118.7 | 118.5 | 114.3 | 111.0 | 111.0 | 102.8 | 90.3 | 96.7 | 107.7 | 109.8 | 95.0 |
| Financial position (at fiscal year-end) | |||||||||||
| Total assets | 2,730.2 | 2,776.4 | 2,759.2 | 2,641.0 | 2,725.1 | 2,867.6 | 1,887.8 | 1,853.2 | 2,149.9 | 2,286.1 | 2,357.1 |
| Equity attributable to owners of the parent | 1,084.1 | 1,077.8 | 1,042.1 | 909.5 | 932.5 | 920.3 | 920.2 | 902.0 | 931.5 | 1,038.7 | 1,030.1 |
| Interest-bearing debt (on corporate bonds and borrowings)* | 790.5 | 852.8 | 859.7 | 881.9 | 933.4 | 245.6 | 294.6 | 302.5 | 362.9 | 349.5 | 440.6 |
| Net interest-bearing debt* | 651.9 | 684.2 | 724.6 | 721.2 | 693.2 | (17.2) | (40.4) | 62.1 | 140.8 | 172.2 | 248.3 |
| Cash flows (for fiscal year) | |||||||||||
| Cash flows from operating activities | 102.5 | 99.8 | 88.2 | 110.2 | 81.9 | 116.7 | 126.9 | 82.4 | 66.7 | 125.6 | 136.8 |
| Cash flows from investing activities | (143.4) | (104.1) | (106.7) | (81.0) | (45.9) | (164.5) | (63.5) | (59.3) | (133.9) | (97.8) | (79.3) |
| Cash flows from financing activities | 29.9 | 42.6 | (19.9) | 6.4 | 42.4 | 75.7 | (4.0) | (131.6) | 35.4 | (82.9) | (45.5) |
| Cash and cash equivalents at end of year | 137.7 | 167.5 | 126.4 | 160.7 | 240.0 | 263.6 | 330.3 | 234.0 | 210.8 | 169.6 | 181.8 |
| Free cash flow | (40.9) | (4.2) | (18.4) | 29.2 | 36.0 | (47.8) | 63.4 | 23.1 | (67.2) | 27.7 | 57.5 |
| Financial indicators | |||||||||||
| Operating margin (%) | 5.4 | 4.6 | 1.7 | (5.6) | 4.3 | 3.9 | (2.7) | 2.3 | 3.7 | 2.6 | 2.5 |
| Return on equity (%) | 6.5 | 5.8 | 0.3 | (13.9) | 5.4 | 4.3 | (3.6) | 3.3 | 5.9 | 4.5 | 4.4 |
| ROIC (%) | ー | ー | ー | ー | ー | ー | ー | 2.8 | 4.9 | 3.3 | 3.2 |
| Net debt-to-equity ratio* (Times) | 0.60 | 0.63 | 0.70 | 0.79 | 0.74 | (0.09) | (0.12) | (0.01) | 0.15 | 0.17 | 0.24 |
| Equity attributable to owners of the parent ratio (%) | 39.7 | 38.8 | 37.8 | 34.4 | 34.2 | 32.1 | 48.7 | 48.7 | 43.3 | 45.4 | 43.7 |
| Shareholder returns | |||||||||||
| Dividends paid | 24.6 | 25.3 | 25.3 | 10.8 | 16.6 | 18.8 | 10.8 | 16.9 | 20.7 | 21.8 | 22.0 |
| Dividend payout ratio (%) | 35.9 | 40.3 | 727.7 | ー | 33.7 | 47.6 | ー | 57.3 | 38.6 | 49.6 | 48.6 |
| Share repurchase costs | ー | ー | ー | ー | ー | ー | 7.2 | 92.7 | 30.0 | 7.5 | 52.4 |
| Total return ratio (%) | 35.9 | 40.3 | 727.7 | ー | 33.7 | 47.6 | ー | 362.6 | 93.8 | 66.7 | 163.4 |
| Per-share data (yen) | |||||||||||
| Profit attributable to owners of the parent | 94.58 | 86.87 | 4.81 | (186.75) | 68.32 | 54.58 | (45.20) | 45.35 | 88.13 | 72.58 | 78.11 |
| Dividend | 34 | 35 | 35 | 15 | 23 | 26 | 15 | 26 | 34 | 36 | 38 |
| Equity per share attributable to owners of the parent | 1,495.61 | 1,486.87 | 1,437.62 | 1,254.79 | 1,286.56 | 1,270.47 | 1,281.29 | 1,416.08 | 1,529.46 | 1,722.07 | 1,809.90 |
| Foreign exchange rates | |||||||||||
| U.S. dollar (at fiscal year-end) ($) | 120.17 | 112.68 | 112.19 | 106.24 | 110.99 | 108.83 | 110.71 | 122.39 | 133.53 | 151.41 | 149.52 |
| Euro (at fiscal year-end) (€) | 130.32 | 127.70 | 119.79 | 130.52 | 124.56 | 119.55 | 129.80 | 136.70 | 145.72 | 163.24 | 162.08 |
| U.S. dollar (average for fiscal year) ($) | 109.89 | 120.12 | 108.39 | 110.91 | 110.95 | 108.80 | 106.05 | 112.36 | 135.49 | 144.53 | 152.65 |
| Euro (average for fiscal year) (€) | 138.85 | 132.68 | 118.82 | 129.67 | 128.46 | 119.55 | 129.80 | 130.55 | 140.91 | 156.74 | 163.86 |
| Year Ended March 31 | |||||||
|---|---|---|---|---|---|---|---|
| 2022 | 2023 | 2024 | 2025 | ||||
| Decarbonization | Energy | (TJ) | Total energy consumption | 3,621 | 3,631 | 3,449 | 3,243 |
| Electricity consumption | (MWh) | Total electricity | 510,223 | 515,395 | 491,757 | 468,803 | |
| (MWh) | Renewable electricity | 116,199 | 144,362 | 152,589 | 202,629 | ||
| (%) | Renewable energy ratio | 22.8 | 28.0 | 31.0 | 43.2 | ||
| Greenhouse gases (Scope 1 and 2) |
(1,000 t-CO₂eq) | Scope 1 | 114.7 | 113.6 | 107.9 | 97.8 | |
| (1,000 t-CO₂eq) | Scope 2 Market-based | 176.4 | 160.0 | 145.0 | 98.8 | ||
| (1,000 t-CO₂eq) | Scope 1 and 2 total | 291.1 | 273.6 | 252.8 | 196.6 | ||
| (1,000 t-CO₂eq)/billions of yen | Emissions per sales unit | 16.6 | 12.8 | 10.8 | 7.8 | ||
| (%) | Scope 1, 2 reduction rate (vs. 2015) FY2015 emissions: 481.1 × 1,000 t-CO₂eq |
39.5 | 43.1 | 47.4 | 59.1 | ||
| Greenhouse gases (Scope 3) |
(1,000 t-CO₂eq) | Scope 3 | 1,540 | 1,604 | 1,450 | 1,247 | |
| (%) | Scope 3 reduction rate (vs. 2015) FY2015 emissions: 2,344 × 1,000 t-CO₂eq |
34.3 | 31.6 | 38.1 | 46.8 | ||
| Resource circulation | Virgin material usage ratio of products | (%) | 87.9 | 84.9 | 78.9 | 78.3 | |
| Water | (1,000 ㎥) | Water withdrawal | 3,473 | 3,499 | 3,451 | 3,273 | |
| (1,000 ㎥) | Water discharge | 2,646 | 2,820 | 2,491 | 2,410 | ||
| (%) | Percentage of water reused and recycled | 6 | 7 | 7 | 6 | ||
| Waste | (t) | Total amount of waste | 62,401 | 66,398 | 58,750 | 53,835 | |
| (t) | Final disposal amount | 225 | 270 | 204 | 176 | ||
| (%) | Resource recovery rate (including heat recovery) | 98.8 | 98.8 | 98.9 | 99.1 | ||
| Pollution prevention | Chemicals of environmental concern | (t) | Amount used | 3,583 | 3,891 | 3,534 | 3,680 |
| (t) | Amount discharged | 757 | 911 | 679 | 852 | ||
| Chemical substances subject to Pollutant Release and Transfer Register | (t) | Amount used | 1,389.6 | 1,352.5 | 1,032.6 | 1,208.1 | |
| (t) | Amount discharged | 329.2 | 507.6 | 367.5 | 511.3 | ||
| (t) | Amount transferred | 232.3 | 228.6 | 164.4 | 219.0 | ||
| Air pollutants | (t) | Sulphur oxide emissions | 3.7 | 3.2 | 4.1 | 3.8 | |
| (t) | Nitrogen oxide emissions | 46.5 | 53.6 | 50.6 | 45.1 | ||
| (t) | Volatile organic compound emissions | 695 | 847 | 631 | 805 | ||
| Biodiversity conservation | Forest conservation activities | (trees) | One Million Trees Project Number of trees planted | 149,000 | 97,000 | 115,000 | 78,000 |
| Activities toward zero deforestation | (%) | Proportion of sustainably sourced paper | ー | ー | 60 | 90 | |
| Year Ended March 31 | |||||||
|---|---|---|---|---|---|---|---|
| 2022 | 2023 | 2024 | 2025 | ||||
| Human resources |
Number of employees (on consolidated basis) |
(people) | Total | 78,360 | 81,017 | 79,544 | 78,665 |
| (people) | Japan | 29,454 | 31,800 | 31,064 | 29,824 | ||
| (people) | The Americas | 18,648 | 19,227 | 18,299 | 17,001 | ||
| (people) | Europe, Middle East and Africa | 15,729 | 16,234 | 16,867 | 16,643 | ||
| (people) | China | 6,541 | 6,135 | 5,483 | 6,690 | ||
| (people) | Asia Pacific | 7,988 | 7,621 | 7,831 | 8,507 | ||
| Gender ratio among full-time employees | male:female | Ricoh Company, Ltd. | 84:16 | 83:17 | 83:17 | 80:20 | |
| male:female | Ricoh Group (Japan) | 82:18 | 81:19 | 81:19 | 80:20 | ||
| male:female | Ricoh Group (Global) | 71:29 | 71:29 | 70:30 | 71:29 | ||
| Gender pay gap for all employees | (%; males to females) | Ricoh Company, Ltd. | ー | 78.0 | 78.6 | 80.6 | |
| (%; males to females) | Global | ー | 80.9 | 83.3 | 93.9 | ||
| Female-held managerial position ratio | (%) | Ricoh Company, Ltd. | 6.0 | 6.6 | 7.2 | 8.7 | |
| (%) | Ricoh Group (Japan) | 6.3 | 6.7 | 7.7 | 8.4 | ||
| (%) | Ricoh Group (Global) | 15.6 | 15.9 | 16.5 | 17.2 | ||
| Average years of service (Ricoh Company, Ltd.) |
(years) | Male | 20.9 | 20.4 | 20.1 | 19.5 | |
| (years) | Female | 20.2 | 21.1 | 20.8 | 19.4 | ||
| Employee turnover rate | (%) | Ricoh Company, Ltd. | 2.8 | 2.9 | 2.7 | 9.3 | |
| Ricoh Group (Global) | 13.0 | 11.3 | 11.8 | 14.9 | |||
| Childcare leave rate (Ricoh Group Japan) |
(%) | Male | 94.8 | 98.2 | 90.2 | 93.6 | |
| Female | 97.0 | 110.1 | 105.4 | 93.9 | |||
| Employment rate of workers with disabilities | (%) | Ricoh special subsidiary group | 2.52 | 2.52 | 2.51 | 2.78 | |
| Ricoh Group (Global) | 1.63 | 1.66 | 1.68 | 2.47 | |||
| Average hours of training & development per employee | (hours) | Ricoh Group (Global) | 38.0 | 45.1 | 31.2 | 33.0 | |
| Average amount spent on training & development per employee | (yen) | Ricoh Group (Global) | 90,712 | 92,495 | 95,594 | 102,994 | |
| Engagement score | (percentile) | Global | 3.65 | 3.73 | 3.79 | 3.84 | |
| (percentile) | Japan | 3.47 | 3.51 | 3.57 | 3.61 | ||
| (percentile) | North America | 3.92 | 4.00 | 4.00 | 4.00 | ||
| (percentile) | Latin America | 3.64 | 3.96 | 3.90 | 3.95 | ||
| (percentile) | Europe | 3.63 | 3.83 | 3.92 | 3.90 | ||
| (percentile) | APAC | 3.93 | 3.97 | 4.03 | 4.20 | ||
| Occupational health and safety | Occupational accident frequency ratio | Ricoh Company, Ltd | 0.13 | 0.19 | 0.33 | 0.08 | |
| Ricoh Group (Global) | 0.97 | 1.00 | 1.84 | 1.76 | |||
| Occupational accident severity rate | Ricoh Company, Ltd | 0.0037 | 0.0008 | 0.0172 | 0.0007 | ||
| Ricoh Group (Global) | 0.03 | 0.02 | 0.03 | 0.03 | |||
| Human rights | Human rights risk self-assessments conducted | (Number of companies) | Ricoh Group (Global) | ー | 16 | 58 | 101 |
| Supply chain management | Response rate for ESG risk assessment of critical suppliers | (%) | Ricoh Group (Global) | 91 | 95* | 97 | 96 |
| Low-risk rate in ESG risk assessment of critical suppliers | (%) | Ricoh Group (Global) | 42 | 46* | 78 | 91 | |
| Rate of critical suppliers (manufacturing) setting decarbonization targets | (%) | Ricoh Group (Global) | ー | ー | 51 | 67 | |
| Questionnaire response rate for conflict minerals survey | (%) | Ricoh Group (Global) | 95 | 98 | 99 | 98 | |
| Innovation management | Number of maintained patent rights | (patents) | Japan | 15,372 | 14,899 | 13,637 | 12,903 |
| Overseas | 22,105 | 20,093 | 18,487 | 17,764 | |||
| Social contribution activities | Hours spent for social contribution activities | (hours) | Ricoh Group (Global) | 79,654 | 130,931 | 102,738 | 128,904 |
| Total social contribution expenditure | (million yen) | Ricoh Group (Global) | 548 | 1,913 | 567 | 725 | |
We have committed wholeheartedly to achieving a sustainable society by signing international agreements and policy guidelines.
United Nations Global Compact
In April 2002, we became the second Japanese company to sign this pact.
RE100
In April 2017, we were the first Japanese company to join this collaborative global initiative of influential businesses.
External organizations in Japan and abroad have included us in their ESG benchmarks.
In July 2025, Japan’s Government Pension Investment Fund included us in six major ESG indices for domestic equities that it has adopted.
For details on each index and related disclaimers, please refer to the Commitment and Recognition page on Ricoh’s official website.
https://www.ricoh.com/about/integrated-report/data/commitment
Domestic and international awards attest to the Ricoh Group’s excellence.
The Ricoh Group has set its Mission & Vision as Fulfillment through Work. We have set a medium- to long-term goal of becoming “a digital services company that supports worker creativity and provides services that transform workplaces.”
This integrated report aims to provide investors and analysts with a deeper understanding of the Ricoh Group’s efforts to improve corporate value by organizing management policies, financial information, and ESG information, and by introducing the medium- to long-term value creation process and specific examples. It also aims to help employees understand how they contribute to value creation and the development of society, to encourage them to be aware of the relationship between their work and society, and to help them embody our Mission & Vision of Fulfillment through Work.
In producing this report, we referred to the IFRS Foundation–recommended International Integrated Reporting Framework and the Guidance for Collaborative Value Creation of Japan’s Ministry of Economy, Trade and Industry. We also interviewed institutional investors regarding the fiscal 2024 report and are making improvements based on their feedback.
Target readership
All Ricoh Group stakeholders
Scope of coverage
Ricoh Company, Ltd., and consolidated subsidiaries
Reporting period
Fiscal 2024 (April 1, 2024, to March 31, 2025),
also presenting some activities after that period
In addition to the Integrated Report, which presents an overview of initiatives by the Ricoh Group, we provide comprehensive disclosure of ESG information through the ESG Data Book and the Sustainability Report.
October 1, 2024
Established Ricoh Printing Solutions Europe Limited as a new company responsible for the industrial printing business in EMEA
March 31, 2025
Made Elixirgen Scientific, Inc., a wholly owned consolidated subsidiary
April 1, 2025
Integrated Ricoh Industrial Solutions with certain businesses and organizations of PFU Corporation to launch RICOH PFU COMPUTING Co., Ltd.
The translation of yen-denominated amounts into U.S. dollar equivalents as of March 31, 2025, and for fiscal 2024, is solely for the convenience of readers outside Japan. We used an exchange rate of ¥150 = US$1, the Federal Reserve Board’s approximate prevailing rate on March 31, 2025.
The data and projections in this Integrated Report are based on information available as of the publication date. They are subject to a range of factors. As results might differ materially from forecasts, do not rely unduly on these forward-looking statements. We are under no obligation to update them based on new information or future events.
SGS Japan Inc., a third-party audit provider, independently verifies the Ricoh Group’s environmental performance data, including GHG emissions (Scope 1, 2, and 3), and social data, to enhance the credibility of our data and compliance. We post audit results on our website for easy stakeholder access.
Verification has encompassed information systems, data collection methods, tabulation and analysis, and data accuracy. Going forward, we will make more effective use of third-party verification and continue to make improvements. We will also keep enhancing data credibility by broadening the scope of verification.