Ricoh at a Glance

What Company is Ricoh？

The Ricoh Group is founded on the Spirit of Three Loves: “Love your neighbor, Love your country, and Love your work.”
This philosophy guides our business, encouraging us to constantly improve and enrich the lives of all stakeholders through its business and work.
In today’s global landscape, we remain close to our customers in around 200 countries and regions,
supporting diverse workplaces with not only multifunction devices but also applications, support, and services.
We empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.

"Fulfillment Through Work"

Corporate Philosophy “Ricoh Way”

Corporate Videos & Publications

This year marks Ricoh's 90th anniversary.
We have only been able to reach this milestone because of your support. We will continue taking on the challenge of staying close to the world of work, empowering people to express their creativity and bringing fulfillment through work.

For more information about 90th ANNIVERSARY, please click here

The Company in Figures

About the Ricoh Group

Consolidated Sales

2,527.8 billion yen

(FY2024)

Total number of employees

78,665

(As of March 31, 2025)

Number of countries and regions

Approx. 200

(As of March 31, 2025)

Global customer base

Around 1.4 million

(FY2024)

Global Network

Japan

Sales	963.2 billion yen
Number of Employees	29,824
Subsidiaries	44

The Americas

Sales	687.0 billion yen
Number of Employees	17,001
Subsidiaries	49

Europe, Middle East and Africa

Sales	648.0 billion yen
Number of Employees	16,643
Subsidiaries	115

Asia Pacific and others

Sales	229.4 billion yen
Number of Employees	15,197
Subsidiaries	46

(as of March 31, 2025)

Company Data

Financial Data

Company History

Remaining close to our customers’ work and delivering new values.

1936

Establishment

The sensitized paper division of Rikagaku Kogyo split off to be established as Riken Kankoshi Co., Ltd.

1950s

Enters office equipment field

In 1955, we launch the Ricopy 101, Japan’s first desktop diazo-wet copier, which revolutionizes office work efficiency.

1970s

Advocates office automation concept

In 1973, we launch RIFAX 600S, the world’s first high-speed office facsimile machine, and advocate office automation in 1977.The notion of having machines handle routine tasks so people can do more creative work remains true today.

1990s

Digitalization and globalization

Shifting from analog copiers to digital multifunctional printers, cultivating networking and colorization.

2000s

Expanding services business

Helping to transform work by offering information technology services and devices.

2020s

Becoming a digital services company

In 2020, we committed to becoming a digital services company that supports workers’ creativity. We will transform customers’ work by combining our devices, applications, and services with those of partners while remaining close to customers with an industry leading sales and support structure.

Looking Forward

Fulfillment through Work

At Ricoh, we empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.

Company History

Ricoh's strengths providing value as a workplace services provider

Customer base

Trusted ties with 1.4 million customers worldwide
Deep industry and business expertise

Customer touchpoints

Ability to provide consistent services worldwide
Robust consulting capabilities

In-house intellectual property

Unique hardware and software

Global sales and services structure

One key strength is that we deal directly with customers through a locally grounded, global sales and service structure. We provide high value-added solutions by balancing an optimal regional presence and Group synergies.

Digital professionals

We develop and acquire professionals who can use digital technology, AI, and data to create and accelerate our digital services. These people work closely with customers to generate new value.

Software

In addition to in-house development, we are strengthening our software lineup through acquisitions and business partnerships to meet the challenges of each industry and business.

Collaboration with partners

We collaborate with partners with various strengths to cater to national and regional market characteristics and deliver high value that aligns effectively with customer needs.

RICOH Smart Integration

This common Group platform makes it possible to provide high value-added services by connecting edge devices and software from Ricoh and other companies. We address wide-ranging customer challenges by building an ecosystem centered around this platform.

Proprietary edge devices

We leverage our image processing, optics, and other technical expertise, development capabilities, and production capacity to develop and provide multifunctional and other devices serving as entry and exit points for text, photos, audio, video, and other analog and digital information.

Value Creation Process

Sustainability

In 1998, Ricoh was one of the first companies in the world to advocate environmental management.
We have since endeavored to align protecting the environment and generating profits.
By aligning ESG and business growth, we strive to resolve social issues through business.

Sustainability

Resolving social issues through business

Creativity from Work

［Goal 8］ Decent Work and Economic Growth

［Goal 9］ Industry, Innovation and Infrastructure

To provide digital services that transform how customers work and help them with productivity improvement and value creation

Community and Social Development

［Goal 11］ Sustainable Cities and Communities

To contribute to the maintenance, development, and efficiency of community and social systems. We leverage our technical expertise and customer connections to expand areas where we provide value

Zero-Carbon Society

To decarbonize the entire value chain and create business opportunities by contributing to carbon neutrality

Circular Economy

［Goal 12］ Responsible Consumption and Production

To create business opportunities by building a circular economy business model for ourselves and our customers

Resolving social issues through business

Materiality and ESG targets

For the Ricoh Group, an ideal sustainable society is one in which a balance between Prosperity, People, and Planet is maintained.
To achieve this, we address social issues through our business by focusing on material issues and by setting ESG goals.

Prosperity

Goals for FY2030

Creativity from Work

Customer survey scores: Japan:40%
Europe:40%
NA:38%
LATAM:63%
APAC:45%

People

Goals for FY2030

Inclusive Workforce

Engagement score: 4.14

Planet

Goals for FY2030

Zero-Carbon Society / Circular Economy

GHG Scope 1,2 reduction rate (vs. 2015): 75%

GHG scope 3 reduction rate (vs. 2015): 40%

Renewable energy, as % of total electricity use: 85%

Virgin material usage ratio of products: 60% or less

Materiality for the Ricoh Group

Line of Business

Ricoh supports our customers’ work through products and services,
striving to create a sustainable society where fulfilling work and economic growth are both achieved.