Structures and Systems

Enhancing and Raising the Level of Environmental Management System

At the Ricoh Group, we have been working to develop and improve environmental management systems (EMS), initially on a business site basis, to accelerate our environmental conservation activities. Starting with the Ricoh Gotemba Plant, which received ISO/DIS 14001certification in 1995, all major Ricoh production sites worldwide were ISO 14001 certified by March 2000. Then in 2001, all the group sales subsidiaries in Japan as a whole received ISO 14001 certification. The overseas sales subsidiaries are also making every effort to acquire ISO 14001 certification. The Group has thus promoted the creation of a climate for sustainable environmental management by all employees through the acquisition of ISO 14001 certification. (Since February 2007, in an effort to fuse business and environment and pursue environmental management, our business site-based EMS worldwide were revised to become business division-based, placing business activities and environmental protection activities under a single decision-making process. In tandem with this initiative, Ricoh and its sales subsidiaries in Japan have acquired integrated ISO 14001 certification. Moreover, in December 2013 accreditation was completely integrated within Japan, governance was strengthened while at the same time a rationalization of accreditation business was conducted.) Since February 2007, we changed to an EMS that incorporates environmental risks and opportunities into the processes of each business activity to integrate business and environmental management, and to promote business and environmental conservation activities under the same decision-making process. In December 2013, we integrated all domestic certifications to strengthen governance and improve the efficiency of certification operations.

* For the status of the Ricoh Group’s ISO 14001 acquisition, please visit “Ricoh Group’s ISO 14001”

Improvement in the EMS activity level

Participatory Approach by All Employees

At Ricoh, we are making efforts to improve sustainable environmental management based on the “All Employee Participation Approach”. This “All Employee Participatory Approach” means that all employees in all divisions—such as R&D, product design, procurement, manufacturing, logistics, sales, maintenance/services and collection and recycling—participate in environmental activities through incorporating an environmental perspective.
These activities are regarded as just as important as “QCD activities,”* which involve pursuing profitability. To improve environmental activities, internal benchmarks and know-how are provided to all employees from time to time to make them more environmentally aware. For example, the rules that each and every employee must follow in all processes, including due diligence, compliance with environmental laws and regulations, and training plans, are incorporated into the Ricoh Group Standards (RGS), which are linked to our daily activities.
The Ricoh Group’s basic policy for environmental management is to simultaneously reduce environmental impact and generate profits. The foundation of the Ricoh Group’s environmental management is for each employee to be aware of how his or her activities affect the environment. For raising employees’ awareness of environmental impact, we provide training for employees to understand the impact of their activities on the environment when they join the company and when they are promoted to higher positions. In addition, the Sustainability Division regularly provides learning content on the environment (SDGs Online program) to develop employees who can think and act autonomously.

• *QCD activities improve the management of Quality, Cost, and Delivery.

Sustainable environmental management activities participated in by all employees

Risk management

The Ricoh Group carries out risk management as an inner control function using the PDCA cycle based on the Ricoh Group’s Total Risk Management Basic Rules. For initial measures taken in case of crises^*, the Rules clearly define the sections in charge and reporting levels according to the different crisis categories. In line with the Rules, pertinent incidents are reported to the president and relevant officers, then necessary measures are taken based on the president’s policies. When an environmental crisis or an incident that seemingly will lead to an environmental crisis occurs, initial actions, including reporting and reception of information, instruction, actions and discussion, will be carried out as indicated in the accompanying flow chart.

• *Crisis: an incident with a risk that continues and/or increases in size to the level at which the corporate operation of the Ricoh Group is severely affected.

Penalties and fines concerning the environment (Ricoh Group)

Action flow for environmental crises

Green purchasing

The Ricoh Group is promoting green purchasing, which promotes the active use of environmentally-friendly products, as a user of paper, stationery, office equipment, etc. In April 2002, the Ricoh Group formulated Green Purchasing Guidelines in Japan for eight categories: paper, stationery, office equipment, OA equipment, home appliances, work gloves, work uniforms, and lighting. Production and non-production sites outside of Japan are also promoting green purchasing by establishing their own standards.