Infomation Update: Impact of Microsoft 365 legacy TLS cipher suites deprecation and support for affected Ricoh products (multi-function printers, printers, facsimiles, and production printers)

Ricoh has been made aware of Microsoft's decision to update TLS cipher suites supported by Microsoft 365 to enhance encryption standards. This change will affect some Ricoh multi-function printers, printers, facsimiles, and production printers.

This notice explains the functions affected by the deprecation and Ricoh's response to the change.

The following functions will no longer be available using Exchange Online for products not listed in section 3, “Products that currently support the TLS cipher suites required by Microsoft” or 4, “Products scheduled for firmware updates to support TLS cipher suites required by Microsoft”, regardless of support for OAuth2.0 authentication.

If you are using Exchange Online for any of the functions listed in section1, “Affected functions” on a product not listed under section 3, “Products that support the TLS cipher suites required by Microsoft” or 4, “Products scheduled for firmware updates to support TLS cipher suites required by Microsoft”, please switch to methods that does not use email sending, or use email services other than Exchange Online.

^*For products not listed below will not be able to use Exchange Online for the functions explained in section 1, “Affected Functions”.

For information on Microsoft Exchange Online basic authentication deprecation and the availability of OAuth2.0 authentication for affected Ricoh products, please refer to the following.

Please contact your local Ricoh representative or dealer if you have any queries.