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Our Performance Against Major CSR Indicators

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Note
Year ended
Mar. 31, 2019
Year ended
Mar. 31, 2020
Year ended
Mar. 31, 2021
Year ended
Mar. 31, 2022
Governance
1 Number of outside directors
(total number of directors)
Ricoh Co., Ltd. 4(8) 4(8) 4(8) 4(10) GRI:102-22
ISO26000:6.2
SDGs:16
2 Number of female directors Ricoh Co., Ltd. 1 1 1 1 GRI:102-22
ISO26000:6.2
SDGs:16
3 Board meeting attendance rate (%) Ricoh Co., Ltd. 99 98 100 100 GRI:102-22
ISO26000:6.2
SDGs:16
4 Compensation of all employees and CEO compensation (Average annual salary of employees : CEO) Ricoh Co., Ltd. 1 : 14 1 : 14 1 : 12 1 : 13 GRI:102-22
ISO26000:6.2
SDGs:16
5 Response rate for CSR self-assessments by suppliers (%)
( ) indicates number of suppliers asked to respond
Japan 100(6) 100 (82) 100 (54) GRI:308-2、414-2
GC:1, 2, 4-8
ISO26000:6.3、6.4、6.5、6.6、6.7、6.8
Collected from key suppliers
China 100(8) 100(12) 100(97) 96(69)
Thailand 100(4) 100(6) 100(25) 100(32)
6 Cases of serious accidents involving
products*2
Ricoh Group 1 1 0 0 GRI:416-2
ISO26000:6.7
SDGs:16
 
7 Number of serious incidents and accidents involving information security Ricoh Group 0 0 0 0 GRI:418-1
ISO26000:6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
8 Number of breaches of customer privacy (complaints from outside parties) Ricoh Group 0 0 0 0 GRI:418-1
ISO26000:6.7
SDGs:16

 

9 Number of breaches of customer privacy (complaints from regulatory bodies Ricoh Group 0 0 0 0 GRI:418-1
ISO26000:6.7
SDGs:16

 

10 Number of serious violations of law or incidents and accidents*2 Ricoh Group 0 0 0 0 GRI:419-1
GC:1, 2, 4-8, 10
ISO26000:6.3、6.4、6.5、6.6、6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
Environment
1 Energy
consumption*3
Total calories (TJ) Ricoh Group 4,416 4,074 3,631 3,418 GRI:302-1
GC:7, 8
ISO26000:6.5
SDGs:7、8、12、13
Third-party verification ratio*4:99%
2 Electric power used Total electricity (MWh) Ricoh Group 555,629 519,964 461,538 458,012 GRI:302-1
GC:7, 8
ISO26000:6.5
SDGs:7、8、12、13
Renewable electricity (MWh) 52,229 66,758 82,057 118,238 GRI:302-1
GC:7, 8
ISO26000:6.5
SDGs:7、8、12、13
Renewable energy utilization rate (%) 9.4 12.8 17.8 25.8 GRI:302-1
GC:7, 8
ISO26000:6.5
SDGs:7、8、12、13
3 GHG emissions*3 Scope1 CO2(kt) Ricoh Group 140.4 129.3 111.8 108.8 GRI:305-1 
GC:7, 8
ISO26000:6.5
SDGs:3、12、13、15
Third-party verification ratio*4:99%
Non-energy related greenhouse gas emissions (CO2 equivalent)*4 1.5 2.3 1.3 2.7 GRI:305-1 
GC:7, 8
ISO26000:6.5
SDGs:3、12、13、15
Third-party verification ratio*4:100%
Scope2 CO2(kt) 232.9 207.7 166.6 141.8 GRI:305-2 
GC:7, 8
ISO26000:6.5
SDGs:3、12、13、15
Third-party verification ratio*4:99%
Total (kt) 374.8 339.3 279.7 253.3 GRI:305-1、305-2
GC:7, 8
ISO26000:6.5
SDGs:3、12、13、15
Third-party verification ratio*4:99%
4 CO2 emissions
during product use*3
Scope3 CO2(kt) Ricoh Group 375.1 286.7 216.9 209.3 GRI:305-3 
GC:7, 8, 9
ISO26000:6.5、6.7
SDGs:3、12、13、15

Third-party verification ratio*4:100%

CO2 emissions based on lifecycle estimations of equipment sold in each year
(Subject products: imaging equipment, projectors, videoconferencing/webconferencing systems, LED lighting)

5 CO2 reduction contribution CO2(kt) Ricoh Group 438 434 431 1,033 GRI:305-5 
GC:7, 8, 9
ISO26000:6.5、6.7
SDGs:6、8、12、13、15
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions
6 Water use*3 Total (km3) Ricoh Co., Ltd.、Ricoh Group 4,521 4,024 3,203 3,184 GRI:303-1
GC:7, 8
ISO26000:6.5
SDGs:3、6、12
Third-party verification ratio*4:89.5%
7 Wastes*3 Total amount (t) Ricoh Co., Ltd.、Ricoh Group 74,524 67,783 59,719 62,627 GRI:306-2
GC:7, 8
ISO26000:6.5
SDGs:3、6、8、12
Third-party verification ratio*4:98.2%
Final disposal
amount (t)
290 267 253 356 GRI:306-2
GC:7, 8
ISO26000:6.5
SDGs:3、6、8、12
Third-party verification ratio*4:98.2%
Resource recovery
rate (%)
99.3 98.5 98.2 98.2 GRI:306-2
GC:7, 8
ISO26000:6.5
SDGs:3、6、8、12
Third-party verification ratio*4:98.2%

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*1 Major initiatives GRI: GRI Sustainability Reporting Standards (GRI Standards), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2,4 Third-party verifications conducted during the fiscal year ended March 31, 2022 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2022.)
For more details: www.ricoh.com/environment/data/third.html
*3 Data before FY2019 have been revised due to the sale of multiple businesses and improvement of data accuracy in some regions.
*5 Non-energy related greenhouse gas emissions : Carbon Dioxide,Methane, Nitrous Oxide, Hydrofluorocarbons, Perfluorocarbons, Sulfur Hexafluoride, Nitrogen Trifluoride

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Notes
Year ended
Mar. 31, 2019
Year ended
Mar. 31, 2020
Year ended
Mar. 31, 2021
Year ended
Mar. 31, 2022
Society
1 Number of regular employees Ricoh Group (Japan) 31,905 31,648 30,369 29,454 GRI:102-7

Items 1 and 2 are total numbers of employees at 224 companies in the Ricoh Group

Ricoh Group (Outside Japan) 60,758 58,493 50,815 48,906
Ricoh Group total 92,663 90,141 81,184 78,360
2 Number of regular employees by region Japan 31,905 31,648 30,369 29,454 GRI:102-7
The Americas 25,953 24,299 19,389 18,648
Europe, Middle East, Africa 16,150 16,410 16,136 15,729
China 9,518 8,542 6,823 6,541
Asia Pacific 9,137 9,242 8,467 7,988
3 Percentage of Age Group <30 years old 12.8 12.4 GRI:405-1
30-50 years old 56.8 52.4
>50 years old 27.5 35.0
4 Gender ratio
(male: female)
Ricoh Co., Ltd. 85:15 85:15 84:16 84:16 GRI:102-8
GC:6
ISO26000:6.4
SDGs:5, 8
Ricoh Group (Japan) total 83:17 83:17 82:18 82:18
Ricoh Group total 67:33 69:31 71:29 71:29
5 Percentage of female workers in management positions Ricoh Co., Ltd.*2 3.9 4.3 5.4 6.0 GRI:405-1
GC:6
ISO26000:6.4
SDGs:5, 8
Ricoh Group (Japan) total*2 4.8 5.3 5.8 6.3
The Americas 30.7 31.1 31.2
Europe, Middle East, Africa 23.3 24.1 24.7
China 30.4 31.2 34.6
Asia Pacific 31.4 30.6 28.2
Ricoh Group total*2 13.3 15.6 15.1 15.6
6 Percentage of female workers in junior management positions Ricoh Co., Ltd.*2 4.7 5.8 6.6
Ricoh Group total*2 15.9 15.2 15.3
7 Percentage of female workers in executive management positions Ricoh Co., Ltd.*2 2.2 2.8 3.7 3.6 GRI:405-1
GC: 6
ISO26000:6.4
SDGs:5, 8
Ricoh Group (Japan) total*2 2.1 2.6 3.3 3.4
Ricoh Group total*2 3.2 8.9 9.9 9.9
8 Gender Pay Gap per person in management level (male : female)*2 Base salary
Ricoh Co., Ltd.
1 : 0.971 1 : 0.964 1 : 0.945 GRI:405-2
ISO26000:6.4
SDGs:5, 8
Total salary
Ricoh Co., Ltd.
1 : 0.980 1 : 0.962 1 : 0.951
9 Total number of new employee hires
(Percentage of open positions filled by internal candidates %)
Ricoh Co., Ltd. 239
(97.0)
274
(96.7)
206
(97.4)
107
(98.7)
GRI:401-1
SDGs:5, 8
10 Employee turnover rate Total turnover rate
Ricoh Co., Ltd.
2.4 1.8 1.9 2.8 GRI:401-1
ISO26000:6.4
SDGs:5, 8
Voluntary turnover rate
Ricoh Co., Ltd.
2.2 1.4 1.3 1.4
Total turnover rate
Ricoh Group total
11.8 12.8 14.7 13.0
Voluntary turnover rate
Ricoh Group total
9.4 9.1 8.8 9.8
11 Employment Rate of Workers with Disabilities*2 Ricoh (special subsidiary system applied to the group)*2 2.32 2.33 2.42 2.43  
Ricoh Group total 1.53 1.63
12 Implementation rate of employee awareness surveys Ricoh Group (Japan) 85.0 85.3 87.0 83.0 GRI: N/A
ISO26000: N/A
SDGs: 8
 
Subsidiaries outside Japan 54.5 66.7 68.0 83.0
Ricoh Group total 79.7 74.5 76.0 83.0
13 Average hours of training & development Ricoh Group total 22.2 19.3 38.0    
14 Average amount spent on training & development(JPY) Ricoh Group total 63,000 83,751 90,712    
15 Amount of charitable donations
(JPY millions)
Ricoh Co., Ltd. 107 114 78 84 GRI:N/A
ISO26000: 6.8
SDGs:1-17

Collected amounts at 63 Ricoh Group companies

Amounts are based on exchange rates for each fiscal year as determined in-house

The calculation method has been changed from FY2019

Subsidiaries in Japan 7 21 35 19
Subsidiaries outside Japan 28 64 56 67
Ricoh Group total 142 201 169 170
16 Hours spent for social contribution activities Ricoh Co., Ltd. 1,737 4,728 4,564 4,053
Subsidiaries in Japan 2,896 11,784 5,931 8,950
Subsidiaries outside Japan 15,929 37,049 78,065 66,651
Ricoh Group total 20,562 53,560 88,559 79,654
17 Total contributions to society
(JPY millions)
Ricoh Co., Ltd. 124 145 140 103
Subsidiaries in Japan 22 73 59 57
Subsidiaries outside Japan 149 313 403 388
Ricoh Group total 295 531 602 548

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*1 Major initiatives GRI: GRI Sustainability Reporting Standards (GRI Standards), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2 Third-party verifications conducted during the fiscal year ended March 31, 2022 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2022.)
For more details: www.ricoh.com/environment/data/third.html
*3 The scope is changed from major affiliated companies to all overseas consolidated companies as from FY2019