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Our Performance Against Major CSR Indicators
| Indicator | Scope of Survey | Performance | Items Relating to Major Initiatives*1 | Note | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Year ended Mar. 31, 2019 |
Year ended Mar. 31, 2020 |
Year ended Mar. 31, 2021 |
Year ended Mar. 31, 2022 |
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| Governance | ||||||||||
| 1 | Number of outside directors (total number of directors) |
Ricoh Co., Ltd. | 4（8） | 4（8） | 4（8） | 4（10） | GRI：102-22
ISO26000：6.2 SDGs：16 |
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| 2 | Number of female directors | Ricoh Co., Ltd. | 1 | 1 | 1 | 1 | GRI：102-22
ISO26000：6.2 SDGs：16 |
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| 3 | Board meeting attendance rate (%) | Ricoh Co., Ltd. | 99 | 98 | 100 | 100 | GRI：102-22
ISO26000：6.2 SDGs：16 |
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| 4 | Compensation of all employees and CEO compensation (Average annual salary of employees : CEO) | Ricoh Co., Ltd. | 1 : 14 | 1 : 14 | 1 : 12 | 1 : 13 | GRI：102-22
ISO26000：6.2 SDGs：16 |
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| 5 | Response rate for CSR self-assessments by suppliers (%) ( ) indicates number of suppliers asked to respond |
Japan | — | 100（6） | 100 (82) | 100 (54) | GRI:308-2、414-2
GC:1, 2, 4-8 ISO26000：6.3、6.4、6.5、6.6、6.7、6.8 |
Collected from key suppliers | ||
| China | 100（8） | 100（12） | 100（97） | 96（69） | ||||||
| Thailand | 100（4） | 100（6） | 100（25） | 100（32） | ||||||
| 6 | Cases of serious accidents involving products*2 |
Ricoh Group | 1 | 1 | 0 | 0 | GRI：416-2
ISO26000：6.7 SDGs：16 |
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| 7 | Number of serious incidents and accidents involving information security | Ricoh Group | 0 | 0 | 0 | 0 | GRI：418-1
ISO26000：6.7 SDGs：16 |
Number of serious violations of law or incidents and accidents that must be made public | ||
| 8 | Number of breaches of customer privacy (complaints from outside parties) | Ricoh Group | 0 | 0 | 0 | 0 | GRI：418-1 ISO26000：6.7 SDGs：16 |
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| 9 | Number of breaches of customer privacy (complaints from regulatory bodies | Ricoh Group | 0 | 0 | 0 | 0 | GRI：418-1 ISO26000：6.7 SDGs：16 |
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| 10 | Number of serious violations of law or incidents and accidents＊2 | Ricoh Group | 0 | 0 | 0 | 0 | GRI：419-1 GC:1, 2, 4-8, 10 ISO26000：6.3、6.4、6.5、6.6、6.7 SDGs：16 |
Number of serious violations of law or incidents and accidents that must be made public | ||
| Environment | ||||||||||
| 1 | Energy consumption＊3 |
Total calories (TJ) | Ricoh Group | 4,416 | 4,074 | 3,631 | 3,418 | GRI：302-1 GC:7, 8 ISO26000：6.5 SDGs：7、8、12、13 |
Third-party verification ratio＊4：99% | |
| 2 | Electric power used | Total electricity (MWh) | Ricoh Group | 555,629 | 519,964 | 461,538 | 458,012 | GRI：302-1 GC:7, 8 ISO26000：6.5 SDGs：7、8、12、13 |
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| Renewable electricity (MWh) | 52,229 | 66,758 | 82,057 | 118,238 | GRI：302-1 GC:7, 8 ISO26000：6.5 SDGs：7、8、12、13 |
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| Renewable energy utilization rate (%) | 9.4 | 12.8 | 17.8 | 25.8 | GRI：302-1 GC:7, 8 ISO26000：6.5 SDGs：7、8、12、13 |
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| 3 | GHG emissions＊3 | Scope1 | CO2（kt） | Ricoh Group | 140.4 | 129.3 | 111.8 | 108.8 | GRI：305-1 GC:7, 8 ISO26000：6.5 SDGs：3、12、13、15 |
Third-party verification ratio＊4：99% |
| Non-energy related greenhouse gas emissions (CO2 equivalent)＊4 | 1.5 | 2.3 | 1.3 | 2.7 | GRI：305-1 GC:7, 8 ISO26000：6.5 SDGs：3、12、13、15 |
Third-party verification ratio＊4：100% | ||||
| Scope2 | CO2（kt） | 232.9 | 207.7 | 166.6 | 141.8 | GRI：305-2 GC:7, 8 ISO26000：6.5 SDGs：3、12、13、15 |
Third-party verification ratio＊4：99% | |||
| Total (kt) | 374.8 | 339.3 | 279.7 | 253.3 | GRI：305-1、305-2 GC:7, 8 ISO26000：6.5 SDGs：3、12、13、15 |
Third-party verification ratio＊4：99% | ||||
| 4 | CO2 emissions during product use＊3 |
Scope3 | CO2（kt） | Ricoh Group | 375.1 | 286.7 | 216.9 | 209.3 | GRI：305-3 GC:7, 8, 9 ISO26000：6.5、6.7 SDGs：3、12、13、15 |
Third-party verification ratio＊4：100% CO2 emissions based on lifecycle estimations of equipment sold in each year |
| 5 | CO2 reduction contribution | CO2（kt） | Ricoh Group | 438 | 434 | 431 | 1,033 | GRI：305-5 GC:7, 8, 9 ISO26000：6.5、6.7 SDGs：6、8、12、13、15 |
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions | |
| 6 | Water use＊3 | Total (km3) | Ricoh Co., Ltd.、Ricoh Group | 4,521 | 4,024 | 3,203 | 3,184 | GRI：303-1 GC:7, 8 ISO26000：6.5 SDGs：3、6、12 |
Third-party verification ratio＊4：89.5% | |
| 7 | Wastes＊3 | Total amount (t) | Ricoh Co., Ltd.、Ricoh Group | 74,524 | 67,783 | 59,719 | 62,627 | GRI：306-2 GC:7, 8 ISO26000：6.5 SDGs：3、6、8、12 |
Third-party verification ratio＊4：98.2% | |
| Final disposal amount (t) |
290 | 267 | 253 | 356 | GRI：306-2 GC:7, 8 ISO26000：6.5 SDGs：3、6、8、12 |
Third-party verification ratio＊4：98.2% | ||||
| Resource recovery rate (%) |
99.3 | 98.5 | 98.2 | 98.2 | GRI：306-2 GC:7, 8 ISO26000：6.5 SDGs：3、6、8、12 |
Third-party verification ratio＊4：98.2% | ||||
*1 Major initiatives GRI: GRI Sustainability Reporting Standards (GRI Standards), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2,4 Third-party verifications conducted during the fiscal year ended March 31, 2022 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2022.)
For more details: www.ricoh.com/environment/data/third.html
*3 Data before FY2019 have been revised due to the sale of multiple businesses and improvement of data accuracy in some regions.
*5 Non-energy related greenhouse gas emissions : Carbon Dioxide,Methane, Nitrous Oxide, Hydrofluorocarbons, Perfluorocarbons, Sulfur Hexafluoride, Nitrogen Trifluoride
| Indicator | Scope of Survey | Performance | Items Relating to Major Initiatives*1 | Notes | |||||
|---|---|---|---|---|---|---|---|---|---|
| Year ended Mar. 31, 2019 |
Year ended Mar. 31, 2020 |
Year ended Mar. 31, 2021 |
Year ended Mar. 31, 2022 |
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| Society | |||||||||
| 1 | Number of regular employees | Ricoh Group (Japan) | 31,905 | 31,648 | 30,369 | 29,454 | GRI:102-7 |
Items 1 and 2 are total numbers of employees at 224 companies in the Ricoh Group |
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| Ricoh Group (Outside Japan) | 60,758 | 58,493 | 50,815 | 48,906 | |||||
| Ricoh Group total | 92,663 | 90,141 | 81,184 | 78,360 | |||||
| 2 | Number of regular employees by region | Japan | 31,905 | 31,648 | 30,369 | 29,454 | GRI:102-7 | ||
| The Americas | 25,953 | 24,299 | 19,389 | 18,648 | |||||
| Europe, Middle East, Africa | 16,150 | 16,410 | 16,136 | 15,729 | |||||
| China | 9,518 | 8,542 | 6,823 | 6,541 | |||||
| Asia Pacific | 9,137 | 9,242 | 8,467 | 7,988 | |||||
| 3 | Percentage of Age Group | <30 years old | — | — | 12.8 | 12.4 | GRI:405-1 | ||
| 30-50 years old | — | — | 56.8 | 52.4 | |||||
| >50 years old | — | — | 27.5 | 35.0 | |||||
| 4 | Gender ratio (male: female) |
Ricoh Co., Ltd. | 85：15 | 85：15 | 84：16 | 84：16 | GRI:102-8 GC:6 ISO26000:6.4 SDGs:5, 8 |
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| Ricoh Group (Japan) total | 83：17 | 83：17 | 82：18 | 82：18 | |||||
| Ricoh Group total | 67：33 | 69：31 | 71：29 | 71：29 | |||||
| 5 | Percentage of female workers in management positions | Ricoh Co., Ltd.*2 | 3.9 | 4.3 | 5.4 | 6.0 | GRI:405-1 GC:6 ISO26000:6.4 SDGs:5, 8 |
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| Ricoh Group (Japan) total*2 | 4.8 | 5.3 | 5.8 | 6.3 | |||||
| The Americas | — | 30.7 | 31.1 | 31.2 | |||||
| Europe, Middle East, Africa | — | 23.3 | 24.1 | 24.7 | |||||
| China | — | 30.4 | 31.2 | 34.6 | |||||
| Asia Pacific | — | 31.4 | 30.6 | 28.2 | |||||
| Ricoh Group total*2 | 13.3 | 15.6 | 15.1 | 15.6 | |||||
| 6 | Percentage of female workers in junior management positions | Ricoh Co., Ltd.*2 | — | 4.7 | 5.8 | 6.6 | |||
| Ricoh Group total*2 | — | 15.9 | 15.2 | 15.3 | |||||
| 7 | Percentage of female workers in executive management positions | Ricoh Co., Ltd.*2 | 2.2 | 2.8 | 3.7 | 3.6 | GRI:405-1 GC: 6 ISO26000:6.4 SDGs:5, 8 |
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| Ricoh Group (Japan) total*2 | 2.1 | 2.6 | 3.3 | 3.4 | |||||
| Ricoh Group total*2 | 3.2 | 8.9 | 9.9 | 9.9 | |||||
| 8 | Gender Pay Gap per person in management level (male : female)*2 | Base salary Ricoh Co., Ltd. |
— | 1 : 0.971 | 1 : 0.964 | 1 : 0.945 | GRI:405-2 ISO26000:6.4 SDGs:5, 8 |
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| Total salary Ricoh Co., Ltd. |
— | 1 : 0.980 | 1 : 0.962 | 1 : 0.951 | |||||
| 9 | Total number of new employee hires (Percentage of open positions filled by internal candidates %) |
Ricoh Co., Ltd. | 239 (97.0) |
274 (96.7) |
206 (97.4) |
107 (98.7) |
GRI:401-1 SDGs:5, 8 |
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| 10 | Number of women employees in new hires (Percentage of women employees in new hires) |
Ricoh Co., Ltd. | 40 (16.7) |
61 (22.3) |
52 (25.2) |
39 (33.3) |
GRI:401-1 SDGs:5, 8 |
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| 11 | Employee turnover rate | Total turnover rate Ricoh Co., Ltd. |
2.4 | 1.8 | 1.9 | 2.8 | GRI:401-1 ISO26000:6.4 SDGs:5, 8 |
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| Voluntary turnover rate Ricoh Co., Ltd. |
2.2 | 1.4 | 1.3 | 1.4 | |||||
| Total turnover rate Ricoh Group total |
11.8 | 12.8 | 14.7 | 13.0 | |||||
| Voluntary turnover rate Ricoh Group total |
9.4 | 9.1 | 8.8 | 9.8 | |||||
| 12 | Employment Rate of Workers with Disabilities*2 | Ricoh (special subsidiary system applied to the group)*2 | 2.32 | 2.33 | 2.42 | 2.43 | |||
| Ricoh Group total | — | — | 1.53 | 1.63 | |||||
| 13 | Implementation rate of employee awareness surveys | Ricoh Group (Japan) | 85.0 | 85.3 | 87.0 | 83.0 | GRI: N/A ISO26000: N/A SDGs: 8 |
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| Subsidiaries outside Japan | 54.5 | 66.7 | 68.0 | 83.0 | |||||
| Ricoh Group total | 79.7 | 74.5 | 76.0 | 83.0 | |||||
| 14 | Average hours of training & development | Ricoh Group total | ー | 22.2 | 19.3 | 38.0 | |||
| 15 | Average amount spent on training & development(JPY) | Ricoh Group total | ー | 63,000 | 83,751 | 90,712 | |||
| 16 | Amount of charitable donations (JPY millions) |
Ricoh Co., Ltd. | 107 | 114 | 78 | 84 | GRI:N/A ISO26000: 6.8 SDGs:1-17 |
Collected amounts at 63 Ricoh Group companies Amounts are based on exchange rates for each fiscal year as determined in-house The calculation method has been changed from FY2019 |
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| Subsidiaries in Japan | 7 | 21 | 35 | 19 | |||||
| Subsidiaries outside Japan | 28 | 64 | 56 | 67 | |||||
| Ricoh Group total | 142 | 201 | 169 | 170 | |||||
| 17 | Hours spent for social contribution activities | Ricoh Co., Ltd. | 1,737 | 4,728 | 4,564 | 4,053 | |||
| Subsidiaries in Japan | 2,896 | 11,784 | 5,931 | 8,950 | |||||
| Subsidiaries outside Japan | 15,929 | 37,049 | 78,065 | 66,651 | |||||
| Ricoh Group total | 20,562 | 53,560 | 88,559 | 79,654 | |||||
| 18 | Total contributions to society (JPY millions) |
Ricoh Co., Ltd. | 124 | 145 | 140 | 103 | |||
| Subsidiaries in Japan | 22 | 73 | 59 | 57 | |||||
| Subsidiaries outside Japan | 149 | 313 | 403 | 388 | |||||
| Ricoh Group total | 295 | 531 | 602 | 548 | |||||
*1 Major initiatives GRI: GRI Sustainability Reporting Standards (GRI Standards), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2 Third-party verifications conducted during the fiscal year ended March 31, 2022 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2022.)
For more details: www.ricoh.com/environment/data/third.html
*3 The scope is changed from major affiliated companies to all overseas consolidated companies as from FY2019