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Our Performance Against Major CSR Indicators

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Note
Year ended
Mar. 31, 2018
Year ended
Mar. 31, 2019
Year ended
Mar. 31, 2020
Year ended
Mar. 31, 2021
Governance
1 Number of outside directors
(total number of directors)
Ricoh Co., Ltd. 4(8) 4(8) 4(8) 4(8) GRI:102-22
ISO26000:6.2
SDGs:16
2 Number of female directors Ricoh Co., Ltd. 1 1 1 1 GRI:102-22
ISO26000:6.2
SDGs:16
3 Board meeting attendance rate (%) Ricoh Co., Ltd. 95 99 98 100 GRI:102-22
ISO26000:6.2
SDGs:16
4 Compensation of all employees and CEO compensation (Average annual salary of employees : CEO) Ricoh Co., Ltd. 1 : 14 1 : 14 1 : 12 GRI:102-22
ISO26000:6.2
SDGs:16
5 Response rate for CSR self-assessments by suppliers (%)
( ) indicates number of suppliers asked to respond
Japan 100(7) 100(6) 100 (82) GRI:308-2、414-2
GC:1, 2, 4-8
ISO26000:6.3、6.4、6.5、6.6、6.7、6.8
collected from key suppliers
China 100(8) 100(12) 100(97)
Thailand 100(4) 100(6) 100(25)
6 Cases of serious accidents involving
products*2
Ricoh Group 1 1 0 0 GRI:416-2
ISO26000:6.7
SDGs:16
 
7 Number of serious incidents and accidents involving information security Ricoh Group 0 0 0 0 GRI:418-1
ISO26000:6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
8 Number of breaches of customer privacy (complaints from outside parties) Ricoh Group 0 0 0 0 GRI:418-1
ISO26000:6.7
SDGs:16

 

9 Number of breaches of customer privacy (complaints from regulatory bodies Ricoh Group 0 0 0 0 GRI:418-1
ISO26000:6.7
SDGs:16

 

10 Number of serious violations of law or incidents and accidents*2 Ricoh Group 0 0 0 0 GRI:419-1
GC:1, 2, 4-8, 10
ISO26000:6.3、6.4、6.5、6.6、6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
Environment
1 Energy
consumption*3
Total calories (TJ) Ricoh Group 4,397 4,416 4,074 3,365 GRI:302-1
GC:7, 8
ISO26000:6.5
SDGs:7、8、12、13
Third-party verification ratio*4:99%
2 Electric power used Total electricity (MWh) Ricoh Group 576,138 555,629 519,964 461,165 GRI:302-1
GC:7, 8
ISO26000:6.5
SDGs:7、8、12、13
Renewable electricity (MWh) 13,827 52,229 66,758 80,941 GRI:302-1
GC:7, 8
ISO26000:6.5
SDGs:7、8、12、13
Renewable energy utilization rate (%) 2.4 9.4 12.8 17.6 GRI:302-1
GC:7, 8
ISO26000:6.5
SDGs:7、8、12、13
3 GHG emissions*3 Scope1 CO2(kt) Ricoh Group 141.6 140.4 129.3 112.2 GRI:305-1 
GC:7, 8
ISO26000:6.5
SDGs:3、12、13、15
Third-party verification ratio*4:99%
Non-energy related greenhouse gas emissions (CO2 equivalent)*4 1.1 1.5 2.3 1.3 GRI:305-1 
GC:7, 8
ISO26000:6.5
SDGs:3、12、13、15
Third-party verification ratio*4:100%
Scope2 CO2(kt) 266.6 232.9 207.7 167.0 GRI:305-2 
GC:7, 8
ISO26000:6.5
SDGs:3、12、13、15
Third-party verification ratio*4:99%
Total (kt) 409.3 374.8 339.3 280.4 GRI:305-1、305-2
GC:7, 8
ISO26000:6.5
SDGs:3、12、13、15
Third-party verification ratio*4:99%
4 CO2 emissions
during product use*3
Scope3 CO2(kt) Ricoh Group 425.9 375.1 286.7 216.9 GRI:305-3 
GC:7, 8, 9
ISO26000:6.5、6.7
SDGs:3、12、13、15

Third-party verification ratio*4:100%

CO2 emissions based on lifecycle estimations of equipment sold in each year
(Subject products: imaging equipment, projectors, videoconferencing/webconferencing systems, LED lighting)

5 CO2 reduction contribution CO2(kt) Ricoh Group 489 438 434 431 GRI:305-5 
GC:7, 8, 9
ISO26000:6.5、6.7
SDGs:6、8、12、13、15
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions
6 Water use*3 Total (km3) Ricoh Co., Ltd.、Ricoh Group 4,315 4,348 4,008 3,191 GRI:303-1
GC:7, 8
ISO26000:6.5
SDGs:3、6、12
Third-party verification ratio*4:88.3%
7 Wastes*3 Total amount (t) Ricoh Co., Ltd.、Ricoh Group 81,936 77,939 72,883 63,209 GRI:306-2
GC:7, 8
ISO26000:6.5
SDGs:3、6、8、12
Third-party verification ratio*4:75.6%
Final disposal
amount (t)
379 330 299 292 GRI:306-2
GC:7, 8
ISO26000:6.5
SDGs:3、6、8、12
Third-party verification ratio*4:75.6%
Resource recovery
rate (%)
99.6 97.3 96.4 98.2 GRI:306-2
GC:7, 8
ISO26000:6.5
SDGs:3、6、8、12
Third-party verification ratio*4:75.6%

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*1 Major initiatives GRI: GRI Sustainability Reporting Standards (GRI Standards), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2,4 Third-party verifications conducted during the fiscal year ended March 31, 2021 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2021.)
For more details: www.ricoh.com/environment/data/third.html
*3 Data before FY2019 have been revised due to the sale of multiple businesses and improvement of data accuracy in some regions.
*5 Non-energy related greenhouse gas emissions : Carbon Dioxide,Methane, Nitrous Oxide, Hydrofluorocarbons, Perfluorocarbons, Sulfur Hexafluoride, Nitrogen Trifluoride

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Notes
Year ended
Mar. 31, 2018
Year ended
Mar. 31, 2019
Year ended
Mar. 31, 2020
Year ended
Mar. 31, 2021
Society
1 Number of regular employees Ricoh Group (Japan) 33,796 31,905 31,648 30,369 GRI:102-7

Items 1 and 2 are total numbers of employees at 227 companies in the Ricoh Group

Items 14 and 15 for domestic Ricoh Group businesses

Item 17 is covering all overseas consolidated companies

Ricoh Group (Outside Japan) 64,082 60,758 58,493 50,815
Ricoh Group total 97,878 92,663 90,141 81,184
2 Number of regular employees by region Japan 33,796 31,905 31,648 30,369 GRI:102-7
The Americas 26,995 25,953 24,299 19,389
Europe, Middle East, Africa 16,680 16,150 16,410 16,136
China 10,574 9,518 8,542 6,823
Asia Pacific 9,833 9,137 9,242 8,467
3 Percentage of Age Group <30 years old 12.8 GRI:405-1
30-50 years old 56.8
>50 years old 27.5
4 Gender ratio
(male: female)
Ricoh Co., Ltd. 85:15 85:15 85:15 84:16 GRI:102-8
GC:6
ISO26000:6.4
SDGs:5, 8
Ricoh Group (Japan) total 83:17 83:17 83:17 82:18
Ricoh Group total 67:33 69:31 71:29
5 Average years of service Ricoh Co., Ltd. Male 19.1 19.6 20.0 20.0 GRI: N/A
GC: 6
ISO26000:6.4
SDGs:5, 8
Female 19.7 20.3 21.0 20.5
6 Average age Ricoh Co., Ltd. Male 44.0 44.5 45.1 45.1 GRI:405-1
GC: 6
ISO26000:6.4
SDGs:5, 8
Female 42.2 43.0 43.9 43.5
Total 43.8 44.3 44.9 44.8
7 Percentage of female workers in management positions Ricoh Co., Ltd.*2 3.8 3.9 4.3 5.4 GRI:405-1
GC:6
ISO26000:6.4
SDGs:5, 8
Ricoh Group (Japan) total*2 4.4 4.8 5.3 5.8
The Americas 30.7 31.1
Europe, Middle East, Africa 23.3 24.1
China 30.4 31.2
Asia Pacific 31.4 30.6
Ricoh Group total*2 13.3 15.6 15.1
8 Percentage of female workers in junior management positions Ricoh Co., Ltd.*2 4.7 5.8
Ricoh Group total*2 15.9 15.2
9 Percentage of female workers in executive management positions Ricoh Co., Ltd.*2 1.8 2.2 2.8 3.7 GRI:405-1
GC: 6
ISO26000:6.4
SDGs:5, 8
Ricoh Group (Japan) total*2 2.2 2.1 2.6 3.3
Ricoh Group total*2 3.2 8.9 9.9
10 Gender Pay Gap per person in management level (male : female)*2 Base salary
Ricoh Co., Ltd.
1 : 0.971 1 : 0.964 GRI:405-2
ISO26000:6.4
SDGs:5, 8
Total salary
Ricoh Co., Ltd.
1 : 0.980 1 : 0.962
11 Total number of new employee hires
(Percentage of open positions filled by internal candidates %)
Ricoh Co., Ltd. 154
(98.0)
239
(97.0)
274
(96.7)
206
(97.4)
GRI:401-1
12 Employee turnover rate Total turnover rate
Ricoh Co., Ltd.
5.2 2.4 1.8 1.9 GRI:401-1
ISO26000:6.4
SDGs:5, 8
Voluntary turnover rate
Ricoh Co., Ltd.
2.4 2.2 1.4 1.3
Total turnover rate
Ricoh Group total
13.8 11.8 12.8 14.7
Voluntary turnover rate
Ricoh Group total
8.7 9.4 9.1 8.8
13 Average rate of taking annual paid leave Ricoh Co., Ltd. 83.4 80.9 83.7 68.9  
14 Number of people taking childcare
leave
Ricoh Co., Ltd. 269 279 271 304 GRI:401-3
ISO26000:6.4
GC: 1
SDGs: 5, 8
Subsidiaries in Japan 362 363 337 315
Ricoh Group (Japan) total 631 642 608 619
15 Number of people taking nursing care leave Ricoh Co., Ltd. 6 6 6 2 GRI: N/A
ISO26000: 6.4
GC: 1
SDGs: 8
Subsidiaries in Japan 11 5 8 13
Ricoh Group (Japan) total 17 11 14 15
16 Employment Rate of Workers with Disabilities*2 Ricoh (special subsidiary system applied to the group)*2 2.29 2.32 2.33 2.42  
Ricoh Group total 1.53
17 Percentage of locally hired presidents*5 Subsidiaries outside Japan 60.0 53.3 90.6 91.5 GRI:N/A
GC: 6
ISO26000: 6.4
SDGs: 8
18 Number of serious accidents Ricoh Co., Ltd. 0 0 0 0   FY2018: Health problems of contractors caused by inhaling solvent odor during painting work.
FY2020: Health problems of employees caused by inhaling chlorine-based gas due to an accidental injection of chemical substances.
Recurrence prevention measures have been conducted.
Subsidiaries in Japan 0 1 0 1
Ricoh Group (Japan) total 0 1 0 1
19 Number of industrial accidents Ricoh Co., Ltd. (manufacturing) 4 8 7 7 GRI:403-2
GC: 1
ISO26000: 6.4
SDGs:3, 8
Item 19 covers 26 domestic subsidiaries. Totals covering almost all Ricoh Group employees
Ricoh Co., Ltd.
(non-manufacturing)
11 19 7 5
Ricoh Co., Ltd. total 15 27 14 12
Subsidiaries in Japan
(manufacturing)
22 13 24 19
Subsidiaries in Japan
(non-manufacturing)
91 75 58 44
Subsidiary total in Japan 113 88 82 63
Ricoh Group (Japan) total
(manufacturing)
26 24 29 26
Ricoh Group (Japan) total
(non-manufacturing)
102 91 67 49
Ricoh Group (Japan) total 128 115 96 75
20 Frequency of work-related accidents Ricoh Co., Ltd. 0.21 0.38 0.06 0.06 GRI:403-2
GC: 1
ISO26000: 6.4
SDGs:3, 8
 
21 Severity rate of work-related accidents Ricoh Co., Ltd. 0.0005 0.0021 0.000051 0.0002 GRI:403-2
GC: 1
ISO26000: 6.4
SDGs:3, 8
 
22 Implementation rate of employee awareness surveys Ricoh Group (Japan) 84.5 85.0 85.3 87.0 GRI: N/A
ISO26000: N/A
SDGs: 8
 
Subsidiaries outside Japan 54.5 66.7 68.0
Ricoh Group total 84.5 79.7 74.5 76.0
23 Average hours of training & development Ricoh Group total 22.2 19.3    
24 Average amount spent on training & development(JPY) Ricoh Group total 63,000 84,000    
25 Amount of charitable donations
(JPY millions)
Ricoh Co., Ltd. 104 107 114 78 GRI:N/A
ISO26000: 6.8
SDGs:1-17

Collected amounts at 63 Ricoh Group companies

Amounts are based on exchange rates for each fiscal year as determined in-house

The calculation method has been changed from FY2019

Subsidiaries in Japan 5 7 21 35
Subsidiaries outside Japan 53 28 64 56
Ricoh Group total 162 142 201 169
26 Hours spent for social contribution activities Ricoh Co., Ltd. 2,795 1,737 4,728 4,564
Subsidiaries in Japan 3,164 2,896 11,784 5,931
Subsidiaries outside Japan 21,264 15,929 37,049 78,065
Ricoh Group total 27,223 20,562 53,560 88,559
27 Total contributions to society
(JPY millions)
Ricoh Co., Ltd. 120 124 145 140
Subsidiaries in Japan 37 22 73 59
Subsidiaries outside Japan 189 149 313 403
Ricoh Group total 346 295 531 602

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*1 Major initiatives GRI: GRI Sustainability Reporting Standards (GRI Standards), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2 Third-party verifications conducted during the fiscal year ended March 31, 2021 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2021.)
For more details: www.ricoh.com/environment/data/third.html
*3 The scope is changed from major affiliated companies to all overseas consolidated companies as from FY2019