News Release Ricoh acquires leading process automation and document management technology company ValueTech in Chile Acquisition strengthens Ricoh's position in Latin America as a strategic partner in the creation of intelligent workplaces

“The incorporation of ValueTech into our team is a key step in continuing to expand our presence in Latin America. Their expertise in smart process automation and document and information management complements our offering and enables us to better address the needs of regulated industries, where security, compliance and traceability are critical. We are very proud to welcome this highly experienced and specialized team,” said Diego Imperio, President & CEO of Ricoh Latin America, Inc.

“Our commitment has always been to accompany our clients on their digital transformation journey, building strong and lasting relationships based on a deep understanding of their challenges. We have achieved this with the support of world-class technology partners and by building a specialized team that fosters a culture of excellence, collaboration and communication.

Our solutions combine deep industry knowledge with advanced technological capabilities, such as artificial intelligence applied to document- and information-intensive processes. Joining Ricoh LATAM represents a very important strategic step for us, as we share a common vision focused on innovation, continuous improvement and customer centricity. This integration will allow us to scale our capabilities and extend our reach to organizations across Latin America,” said Hernán Ballacey, founding partner of ValueTech.

Takahiro Irisa, Senior Corporate Officer and President of Ricoh's global Digital Services Business Unit, Ricoh Company, Ltd., stated, “As we accelerate our global strategy to invest in high growth digital services such as Process Automation, this acquisition marks an important milestone for Ricoh. Organizations across Latin America are rapidly shifting toward more intelligent, secure, and automated operations. By combining Ricoh's global digital services capabilities with ValueTech's deep expertise—including advanced AI technologies—in smart process automation and document and information management, we can support this transformation more effectively throughout the region. Together, we will deliver reliable, compliant, and scalable solutions tailored to the complex needs of highly regulated industries in the region, helping customers achieve greater efficiency and resilience. This acquisition underscores Ricoh's commitment to creating intelligent workplaces and driving measurable value for customers across Latin America.”