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Our Performance Against Major CSR Indicators

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Note
Year ended
Mar. 31, 2014
Year ended
Mar. 31, 2015
Year ended
Mar. 31, 2016
Integrity in Corporate Activities
1 Number of outside directors
(total number of directors)
Ricoh Co., Ltd. 2(10) 3(9) 3(10) GRI:38
ISO26000:6.2
SDGs:16
2 Response rate for CSR self-assessments
by suppliers (%)
( ) indicates number of suppliers asked to respond
Japan 100(13) GRI: HR10, HR11
GC: 1, 2, 4-8
ISO 26000: 6.3, 6.4, 6.5,
6.6, 6.7, 6.8

Implemented for new suppliers in FY2015

China 100(560)  
Thailand 100(67)  
3 Cases of serious accidents involving
products*2
Ricoh Group 0 0 0 GRI:PR1, PR2
ISO26000:6.7
SDGs:16
Number of serious accidents involving products which jeopardize the life or physical health of consumers (which may result in death, serious injury, residual disorder, or cause carbon monoxide poisoning or fires, etc.)
For more details:
www.ricoh.com/csr/consumer/
4 Number of serious incidents and accidents involving information security Ricoh Group 1 0 2 GRI:PR8
ISO26000:6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
FY2013: Website falsification
FY2015: Laptop computer theft and service issues owing to system failure
For more details:
www.ricoh.com/security/
management/project_report/
5 Number of serious violations of law or
incidents and accidents
Ricoh Group 0 0 1 GRI:SO5, SO7, SO8
GC:1, 2, 4-8, 10
ISO26000: 6.3, 6.4, 6.5, 6.6, 6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public, Number excludes any serious product accidents noted in 3 above, and any serious information security accidents or incidents noted in 4 above.
For more details:
www.ricoh.com/governance/
risk.html

FY2015: Fraudulent accounting at Ricoh India
Harmony with the Environment
6 Energy
consumption
Total calories (TJ) Ricoh Group 5,027 4,915 4,712 GRI:EN3
GC:7, 8
ISO26000:6.5
SDGs:7, 8, 12, 13
Third-party inspection ratio*3 : 83%
7 GHG emissions Scope1 CO2(kt) Ricoh Group 158.4 153.6 147.5 GRI:EN15 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 68%
5 gases
(kt)
29.0 31.7 30.7 GRI:EN15 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 100%
Scope2 CO2(kt) 307.5 337.5 320.1 GRI:EN16 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 93%
Total (kt) 491.0 518.5 498.3 GRI:EN15, 16
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 86%
8 CO2 emissions
during product use
Scope3 CO2(kt) Ricoh Group 606.0 612.5 563.8 GRI:EN17 
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 95%
CO2 emissions based on lifecycle estimations of equipment sold in each year
(Subject products: imaging equipment, projectors, videoconferencing/webconferencing systems, LED lighting)
9 CO2 reduction contribution CO2(kt) Global 395 374 453 GRI:EN27 
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:6, 8, 12, 13, 15
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions
10 Water use Total(km3 Ricoh Group 4,087 4,252 4,475 GRI:EN8
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 12
Third-party inspection ratio*3 : 100%
11 Wastes Total amount(t) Ricoh Co., Ltd. and manufacturing subsidiaries 64,949 61,555 61,357 GRI:EN23
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%
Final disposal
amount(t)
390 356 375 GRI:EN23
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%
Resource recovery
rate (%)
98.6 98.3 98.5 GRI:EN23
GC:7, 8 
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%

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*1 [Major initiatives] GRI: Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G4), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2 Third-party inspections conducted during FY2015 by SGS Japan Inc.
For more details: www.ricoh.com/environment/data/third.html
*3 Third-party inspections conducted during FY2015 by SGS Japan Inc.
For more details: www.ricoh.com/environment/data/third.html
(The ratios listed in the “Note” column are for FY2015.)

*For more information about environmental data
www.ricoh.com/environment/data/
Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Notes
Year ended
Mar. 31, 2014
Year ended
Mar. 31, 2015
Year ended
Mar. 31, 2016
Respect for People
12 Number of regular employees Domestic 36,873 36,371 35,779 GRI: 9

Item 12 is the total number of employees at the 231 companies in the Ricoh Group

Number differ from those disclosed in the previous fiscal year, reflecting a change in the scope of data in items 13, 16, 17 and 22 for domestic Ricoh Group businesses

Numbers differ from those disclosed in the previous fiscal year, reflecting a change in the scope of data in items 21 for major Ricoh Group businesses (31 companies)

Item 23 changed to an implementation rate for general surveys conducted by the Ricoh Group every three years
It applies to 69 Ricoh Group companies, with about 85,000 employees

Overseas 71,322 73,580 73,582
Ricoh Group 108,195 109,951 109,361
13 Gender ratio
(male: female)
Ricoh Co., Ltd. 86:14 86:14 86:14 GRI: 10
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Domestic subsidiaries 84:16 84:16 84:16
Ricoh Group(Japan) 85:15 84:16 84:16
14 Average years of service Ricoh Co., Ltd. Male 17.1 17.6 17.9 GRI: N/A
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Female 17.1 17.7 18.3
15 Average age Ricoh Co., Ltd. Male 42.4 42.7 43.0 GRI: LA10
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Female 39.7 40.3 41.0
16 Percentage of female workers in management positions**4 Ricoh Co., Ltd. 2.9 3.2 3.4 GRI: LA12
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Domestic subsidiaries 3.1 3.2 3.8
Ricoh Group(Japan) 3.0 3.2 3.6
17 Percentage of female workers in
executive management positions*4
Ricoh Co., Ltd. 1.0 1.5 1.7 GRI: LA12
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Domestic subsidiaries 1.6 1.7 1.9
Ricoh Group(Japan) 1.3 1.6 1.8
18 Employee turnover ratio Ricoh Co., Ltd. 2.1 1.9 1.9 GRI: LA1
ISO 26000: 6.4
SDGs:5, 8
19 Number of people taking childcare
leave
Ricoh Co., Ltd. 120 146 144 GRI: LA3
ISO 26000: 6.4
GC: 1
SDGs:5, 8
20 Number of people taking nursing care leave Ricoh Co., Ltd. 6 6 8 GRI: N/A
ISO 26000: 6.4
GC: 1
SDGs:8
21 Percentage of locally hired presidents Overseas subsidiaries 51.4 57.1 61.3 GRI: LA12 GC: 6
ISO 26000: 6.4
SDGs:8
22 Number of industrial accidents Ricoh Co., Ltd. 10 11 11 GRI: LA6
ISO 26000: 6.4
GC: 1
SDGs:3, 8
Domestic subsidiaries 97 97 119
Ricoh Group(Japan) 107 108 130
23 Implementation rate of employee awareness surveys Ricoh Group(Japan) 92 GRI: N/A
ISO 26000: N/A
SDGs:8
Overseas subsidiaries 84
Ricoh Group 87.4
24 Amount of charitable donations*4
(JPY millions)
Ricoh Co., Ltd. 126 133 126 GRI: SO1
ISO 26000: 6.8
SDGs:1~17

・Collected amounts at 54 Ricoh Group companies.

・Amounts are based on exchange rates for each fiscal year as determined in-house 

Domestic subsidiaries 6 6 4
Overseas subsidiaries 75 27 40
Ricoh Group 207 166 170
25 Hours spent for social contribution activities Ricoh Co., Ltd. 8,770 8,895 8,592
Domestic subsidiaries 6,979 5,485 5,106
Overseas subsidiaries 29,716 21,701 14,461
Ricoh Group 45,465 36,081 28,159
26 Total contributions to society
(JPY millions)
Ricoh Co., Ltd. 202 216 200
Domestic subsidiaries 42 36 28
Overseas subsidiaries 260 178 135
Ricoh Group 504 430 363

*4 Third-party inspections conducted during FY2014 by SGS Japan Inc.
For more details: www.ricoh.com/environment/data/third.html

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