The RICOH Quality Statement
The Ricoh Group will always remain trustworthy and attractive for customers.
RICOH Quality consistently delights and inspires customers, thus retaining their loyalty.
This Quality results from processes to provide products and services and co-create value.
What RICOH Quality means to us
The RICOH Quality Statement announced by the Ricoh Group expresses our commitment to continue reassuring our customers with our products and services and to bring value that exceeds their expectations.
Every Group member shares this commitment, building RICOH Quality into all our activities and offerings.
How we Position RICOH Quality
Based on the RICOH Way, we seek to consistently delight and inspire our customers through the increased value we create as we bring them RICOH Brand Benefits through processes to provide products and services and co-create value.