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Goal of achieving a “circular economy”
Our Reuse and Recycling Activities

Policy and Basic Concept

The Comet Circle

Ricoh copiers are offered mainly on a lease basis in Japan, and every leased copier is placed under Ricoh management. This system facilitates the collection of used machines, and allows us to effectively utilize resources. The know-how accumulated through this practice is also made available to Ricoh Group companies in countries where the business model differs from that of Japan to help them develop their recycling systems. As the collection of used machines involves energy- and cost-consuming transportation, if collected products are not effectively utilized, collection will create substantial losses.
Resource conservation and recycling have been twin pillars of Ricoh’s environmental conservation activities since the early 1990s, with the company working on the recycling of collected copiers, laser printers, toner cartridges, and supplies.
More than 200,000 units of our used products are collected each year in Japan, and fully recycled or reused.

Since 2010, the product design and technology divisions have focused on finding ways to enable the Ricoh Group to reuse highly functional components contained in the periodically replaced units for image products.
Moreover, to make more effective use of resources and reduce waste, Ricoh also began recycling the functional components by establishing the necessary methods and assessment technology for each of the components.
The Ricoh Group is very grateful for the understanding and cooperation of its suppliers for its recycling activities. We will continue to conduct activities to increase the number of highly functional components that can be recycled and reused in close cooperation with our business partners and suppliers.

The Ricoh Group develops recycling programs globally by region and by product.
We promote recycling programs that are most suitable for customers at different locations. One example is to provide prepaid shipping labels for collecting used cartridges free of charge.

Reuse and Recycling Program

In Japan, we apply a lease-centric business model for MFPs. We maintain a framework to track each unit, with our collection system tapping it to ensure effective resource usage. We leverage the accumulated expertise from this setup in countries with varying business models. There are more than 100,000 Ricoh products collected annually in Japan as used products, and most of them are currently reused and recycled as remanufactured products, recycled parts or recycled materials. Since 2010, our product design and technology divisions have helped us reuse functional components in periodically replaced units for imaging products. We will continue progressing with initiatives internally and with suppliers and other business partners to broaden the scope of reuse and recycling.

Regional program

  • Americas
  • Europe/Middle East/Africa
  • Asia Pacific
  • Japan

Global Network for our reuse and recycling activities

The Ricoh Group is promoting the reuse and recycling of used products and cartridges collected from customers globally at group company’s site in each region.

Global Network for our reuse and recycling activities

Case Study in Japan (Japanese)

Case Study in Europe


img:Collection amounts of end-of-life products* and Trend by year

FY2018 FY2019 FY2020 FY2021
Collection (t) 57,498 51,948 47,843 47,705
Reuse・Recycle・Energy Recovery (t) 56,224 50,806 46,627 46,221
Reuse・Recycle ratio 83.9% 84.0% 84.4% 84.1%
Energy Recovery ratio 13.9% 13.8% 13.1% 12.8%
Incineration・Landfill ratio 2.2% 2.2% 2.5% 3.1%


Efforts to promote reuse and recycling activities

Case study in Japan

To promote recycling, we have introduced a collection and recycling system for replaced parts that occur during maintenance services. This system does not dispatch vehicles for parts collection, but loads parts collected from service bases all over Japan on the return line after parts delivery operated by SBS Ricoh Logistics and transports them to the recycling base operated by Ricoh.

Case study in Europe

Since 2012, Ricoh (in Europe) has added and strengthened a new collection scheme to increase collection of used supplies. Ricoh (in Europe) purchases Ricoh's supplies collected by 3rd party companies. As of Oct 2021, we are now working with 15 collection companies in 9 Countries across Europe, and plan to expand this network further. Through this effort, we will increase the amounts of supplies collection and promote our reuse and recycling.

Efforts to promote reuse and recycling activities

Case Study in Japan

Ricoh participates in the recovered equipment exchange system run by the Japan Business Machine and Information System Industries Association (JBMIA).
Through this initiative, equipment turned in by manufacturers of copiers, MFPs and digital printers, including Ricoh, are collected at shared collection centers and returned to manufacturers, thus promoting the reuse and recycling of products in the industry overall.
There are 35 collection sites and nine exchange centers for collected machines from Hokkaido to Okinawa, covering all of Japan.

Case Study in Europe

In France, 17 office equipment manufacturers including Ricoh France jointly invested to establish CONIBI and contracted recovery operations to this joint company. CONIBI has created its own free collection system and promotes the recycling of toner cartridges and consumables.