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Ricoh provides firmware for the following models with the countermeasure.

Please download the firmware from the linked web site and apply it.

Model Name New Firmware Version
P 310/311 Ver.2.02
M 320/320FB/320F Ver.2.02
M C2000 Ver.2.03
P C300W/C301W Ver.1.14
M C250FWB/C250FW Ver.1.14
M 2700/2701 Ver.1.09
SP 330DN Ver.1.16
SP 3710DN Ver.1.16
SP 330SN Ver.1.16
SP 330SFN Ver.1.16
SP 3710SF Ver.1.16
SP C260DNw Ver.1.16
SP C262DNw Ver.1.17
SP C261DNw Ver.1.17
SP C260SFNw Ver.1.20
SP C262SFNw Ver.1.22
SP C261SFNw Ver.1.22
SP C250DN/C252DN Ver.1.12
SP C250SF/C252SF Ver.1.18

The following products are affected by this vulnerability Please follow the workaround until the firmware with the countermeasure is released.

Affected models

Color Multifunction Printers

  • M C2000
  • M C250FWB/C250FW
  • SP C260SFNw/C262SFNw/C261SFNw
  • SP C250SF/C252SF

Color Laser printer

  • P C300W/C301W
  • SP C260DNw/C262DNw/C261DNw
  • SP C250DN/C252DN

Black & White Multifunction Printers

  • M 320/320FB/320F
  • M 2700/2701
  • SP 330SN/330SFN/3710SF
  • SP 220SNw/221SNw/220SFNw/221SFNw/277SNwX/277SFNwX
  • SP 325SNw/325SFNw/377SNwX/377SFNwX
  • SP 212SFNw/212SFw/212SNw/212SUw/213SFNw/213SFw/213SNw/213SUw
  • SP 311SFNw/310SFNw/312SFNw

Black & White Laser Printers

  • P 310/311
  • SP 330DN/3710DN
  • SP 220Nw/221Nw/277NwX
  • SP 325DNw/377DNwX
  • SP 212Nw/212w/213Nw/213w
  • SP 311DNw/310DNw/312DNw