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Our Performance Against Major CSR Indicators

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Note
Year ended
Mar. 31, 2017
Year ended
Mar. 31, 2018
Year ended
Mar. 31, 2019
Governance
1 Number of outside directors
(total number of directors)
Ricoh Co., Ltd. 4(10) 4(8) 4(4) GRI:102-22
ISO26000:6.2
SDGs:16
2 Response rate for CSR self-assessments by suppliers (%)
( ) indicates number of suppliers asked to respond
Japan 100(7) GRI:308-2, 414-2
GC:1, 2, 4-8
ISO26000:6.3, 6.4, 6.5, 6.6, 6.7, 6.8
 
China 100(8) collected from key suppliers
Thailand 100(68) 100(4)
3 Cases of serious accidents involving
products*2
Ricoh Group 0 1 1 GRI:416-2
ISO26000:6.7
SDGs:16
Number of serious accidents involving products which jeopardize the life or physical health of consumers (which may result in death, serious injury, residual disorder, or cause carbon monoxide poisoning or fires, etc.)
MFP burnout cases reported from the Americas
4 Number of serious incidents and accidents involving information security Ricoh Group 0 0 0 GRI:418-1
ISO26000:6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
Year ended March 31, 2017: TRM cases (theft of a laptop computer on which customer data was stored; service issues owing to system failure)
5 Number of serious violations of law or
incidents and accidents*2
Ricoh Group 0 0 0 GRI:419-1
GC:1, 2, 4-8, 10
ISO26000:6.3, 6.4, 6.5, 6.6, 6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
Number excludes any serious product accidents noted in 3 above, and any serious information security accidents or incidents noted in 4 above
For more details:
www.ricoh.com/governance/risk.html
Environment
6 Energy
consumption
Total calories (TJ) Ricoh Group 4,689 4,702 4,407 GRI:302-1
GC:7, 8
ISO26000:6.5
SDGs:7, 8, 12, 13
Third-party inspection ratio*3 : 74%
7 GHG emissions Scope1 CO2 (kt) Ricoh Group 144.8 137.9 136.1 GRI:305-1
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 68%
Non-energy related greenhouse gas emissions (CO2 equivalent)*4 32.7 35.5 1.5 305-1
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 100%
Scope2 CO2 (kt) 308.6 298.6 224.9 GRI:305-2
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 93%
Total (kt) 486.1 472.0 362.4 GRI:305-1, 305-2
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 84%
8 CO2 emissions
during product use
Scope3 CO2 (kt) Ricoh Group 490.4 425.9 375.1 GRI:305-3
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 100%
CO2 emissions based on lifecycle estimations of equipment sold in each year
(Subject products: imaging equipment, projectors, videoconferencing/webconferencing systems, LED lighting)
9 CO2 reduction contribution CO2 (kt) Global 467 421 432 GRI:305-5
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:6, 8, 12, 13, 15
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions
10 Water use Total (km3) Ricoh Group 4,829 4,575 4,518 GRI:303-1
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 12
Third-party inspection ratio*3 : 95.8%
11 Wastes Total amount (t) Ricoh Co., Ltd. and Ricoh Group 74,358 71,455 68,084 GRI:306-2
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 88.8%
Waste data for fiscal 2016 has been corrected.
Final disposal
amount (t)
1,597 763 614 GRI:306-2
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 88.8%
Resource recovery
rate (%)
97.3 97.5 96 GRI:306-2
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 88.8%

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*1 Major initiatives GRI: Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G4), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2,3 Third-party inspections conducted during the fiscal year ended March 31, 2019 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2019.)
For more details: www.ricoh.com/environment/data/third.html
*4 Non-energy related greenhouse gas emissions : Carbon Dioxide,Methane, Nitrous Oxide, Hydrofluorocarbons, Perfluorocarbons, Sulfur Hexafluoride, Nitrogen Trifluoride

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Notes
Year ended
Mar. 31, 2017
Year ended
Mar. 31, 2018
Year ended
Mar. 31, 2019
Society
12 Number of regular employees Ricoh Group (Japan) 35,490 33,796 31,905 GRI:102-7

Item 12 is the total number of employees at 221 companies in the Ricoh Group

Items 16 and 17 covering 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees

items 19 and 20 for domestic Ricoh Group businesses

Item 22 covering 30 key subsidiaries

Ricoh Group (Overseas) 70,123 64,082 60,758
Ricoh Group total 105,613 97,878 92,663
13 Gender ratio
(male: female)
Ricoh Co., Ltd. 85:15 85:15 85:15 GRI:102-8
GC:6
ISO26000:6.4
SDGs:5, 8
Subsidiaries in Japan 83:17 83:17 83:17
Ricoh Group (Japan) total 84:16 83:17 83:17
14 Average years of service Ricoh Co., Ltd. Male 18.3 19.1 19.6 GRI: N/A
GC: 6
ISO26000:6.4
SDGs:5, 8
Female 19.5 19.7 20.3
15 Average age Ricoh Co., Ltd. Male 43.5 44.0 44.5 GRI:405-1
GC: 6
ISO26000:6.4
SDGs:5, 8
Female 41.7 42.2 43.0
Total 43.3 43.75 44.3  
16 Percentage of female workers in management positions*2 Ricoh Co., Ltd. 3.5 3.8 3.9 GRI:405-1
GC:6
ISO26000:6.4
SDGs:5, 8
Subsidiaries in Japan 4.2 4.7 5.3
Ricoh Group (Japan) total 4 4.4 4.8
17 Percentage of female workers in executive management positions*2 Ricoh Co., Ltd. 1.6 1.8 2.2 GRI:405-1
GC: 6
ISO26000:6.4
SDGs:5, 8
Subsidiaries in Japan 2.1 2.6 2
Ricoh Group (Japan) total 1.9 2.2 2.1
18 Employee turnover ratio Ricoh Co., Ltd. 2.2 5.15 3.78 GRI:401-1
ISO26000:6.4
SDGs:5, 8
19 Number of people taking childcare
leave
Ricoh Co., Ltd. 306 269 279 GRI:401-3
ISO26000:6.4
GC: 1
SDGs: 5, 8
Subsidiaries in Japan 262 362 363  
Ricoh Group (Japan) total 568 631 642  
20 Number of people taking nursing care leave Ricoh Co., Ltd. 7 6 6 GRI: N/A
ISO26000: 6.4
GC: 1
SDGs: 8
Subsidiaries in Japan 14 11 5  
Ricoh Group (Japan) total 21 17 11  
21 Employment Rate of Workers with Disabilities Ricoh (special subsidiary system applied to the group) 2.18 2.29 2.32  
22 Percentage of locally hired presidents Overseas subsidiaries 58.1 60 53.3 GRI:N/A
GC: 6
ISO26000: 6.4
SDGs: 8
23 Number of major disasters Ricoh Co., Ltd. 0 0 0   Item23 Odor suction exposure from painting work (outside the work area) of domestic establishments
Subsidiaries in Japan 0 0 1
Ricoh Group (Japan) total 0 0 1
24 Number of industrial accidents Ricoh Co., Ltd. (manufacturing) 5 4 8 GRI:403-2
GC: 1
ISO26000: 6.4
SDGs:3, 8
Item 24 covers 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees
Ricoh Co., Ltd.
(non-manufacturing)
5 11 19
Ricoh Co., Ltd. total 10 15 27
Subsidiaries in Japan
(manufacturing)
23 22 13
Subsidiaries in Japan
(non-manufacturing)
86 91 75
Subsidiary total in Japan 109 113 88
Ricoh Group (Japan) total
(manufacturing)
28 26 24
Ricoh Group (Japan) total
(non-manufacturing)
91 102 91
Ricoh Group (Japan) total 119 128 115
25 Implementation rate of employee awareness surveys Ricoh Group (Japan) 84.5 85.0 GRI: N/A
ISO26000: N/A
SDGs: 8
Item 25 for the year ended March 31, 2019, data collected from 12 out of 13 major subsidiaries in Japan.
Overseas subsidiaries 0 54.5
Ricoh Group total 84.5 79.7
26 Amount of charitable donations
(JPY millions)
Ricoh Co., Ltd. 118 104 107 GRI:N/A
ISO26000: 6.8
SDGs:1-17

・Collected amounts at 63 Ricoh Group companies

・Amounts are based on exchange rates for each fiscal year as determined in-house

Subsidiaries in Japan 6 5 7
Overseas subsidiaries 24 53 28
Ricoh Group total 148 162 142
27 Hours spent for social contribution activities Ricoh Co., Ltd. 4,989 2,795 1,737
Subsidiaries in Japan 2,861 3,164 2,896
Overseas subsidiaries 28,453 21,264 15,929
Ricoh Group total 36,303 27,223 20,562
28 Total contributions to society
(JPY millions)
Ricoh Co., Ltd. 157 120 124
Subsidiaries in Japan 20 37 22
Overseas subsidiaries 225 189 149
Ricoh Group total 402 346 295

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*1 Major initiatives GRI: Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G4), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2,3 Third-party inspections conducted during the fiscal year ended March 31, 2019 by SGS Japan Inc. (The ratios listed in the "Note" column are for the fiscal year ended March 31, 2019.)
For more details: www.ricoh.com/environment/data/third.html
*4 Non-energy related greenhouse gas emissions : Carbon Dioxide,Methane, Nitrous Oxide, Hydrofluorocarbons, Perfluorocarbons, Sulfur Hexafluoride, Nitrogen Trifluoride