The most appealing point of the RICOH IWB is the ability to communicate with remote locations using real-time screen sharing.
Accurate information and data sharing is a must for smooth delivery of products from Shanghai to Tokyo. However, the customer had problems in communicating smoothly with staff in Shanghai due to issues such as the language barrier, and it had to visit Shanghai often for final confirmation. It thus wanted to improve communication productivity and reduce travel costs and time.
Communication quality and productivity improved drastically when the RICOH IWB was set up at both cities. By sharing PC screens with the RIOCH IWB and discussing with annotation, the customer can communicate just like having meetings with everyone in the same room. This reduced the number of meetings and business trips needed.