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UPDATE: Notice on URGENT/11 vulnerabilities in VxWorks OS

August 8, 2019
First published on August 8th, 2019
Date of current status March 9th, 2020
Ricoh Company, Ltd.

Ricoh is aware of the news regarding the “URGENT/11” security vulnerabilities in the TCP /IP stack (Ipnet) of Wind River VxWorks OS which were disclosed on July 29, 2019. These vulnerabilities could allow an attacker to execute code remotely and take control of an affected device.

The security and integrity of our customer's data and devices remains of utmost importance to Ricoh. We have confirmed that Ricoh MFPs, Laser Printers, Production Printers, Digital Duplicator, Interactive White Boards, Projectors, Unified Communication Systems, Solutions, and Magnetoencephalography (MEG) are NOT affected by these URGENT/11 vulnerabilities.

Following the information disclosed in August regarding our Geljet printers, Ricoh has provided new firmware updates to address any potential vulnerabilities and are asking all users to install the latest update if you are using any of the following models:

Our technology and security experts continue to work closely with other hardware and operating system vendors to develop an industry-wide approach to resolve this issue promptly and constructively. As more information becomes available, we will provide updates to this web page.

| About Ricoh |

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.
Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2019, Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD).
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