Materializing greater efficiency and productivity and supporting business processes and work practice reforms.
Office Printing Business
Corporate Senior Vice President,
General Manager of Office Printing Business Group,
Ricoh Co., Ltd.
Strategic direction: Office Printing
This core business focuses on imaging equipment. Here, we continue to deploy earnings-centric strategies and enhance profitability through selection and concentration with products, sales channels, and regions. We will bolster solutions that bring together cloud collaboration and software that help customers reform workstyle innovation and drive productivity innovations.
Corporate Senior Vice President,
General Manager of Platform Business Group, Ricoh Co., Ltd.
Strategic direction: Office Services
We will accelerate business growth by globally deploying successful models and creating new value by harnessing RICOH Smart Integration (RSI). We will expand business areas by investing extensively in digital businesses, cultivating partner strategies, and developing IoT devices.
Providing value to society: Office Printing/Office Services
We will automate corporate business workflows and cut labor costs so customers can improve productivity and secure more time to create new knowledge.
We develop and provide platforms to expand new value to customers. We support productivity innovation in various industries and operations through these platforms.
In offices, data scanned by scanning machines, MFPs, and other devices can be automatically identified through optical character recognition, for distribution and registration in business card, document, and accounting information systems. A good example of such a setup is invoices that use AI to automatically recognize information and register it in accounts systems. This automates tasks that have been traditionally time-consuming and labor-intensive, alleviating systems input workloads or eliminating tasks.
Eldercare and welfare sites can acquire information from sensors installed on beds to provide real-time information to caregivers on patients leaving their beds or on their statuses in beds. Patient activity histories, vital signs, and weight changes are converted to suitable data formats and automatically registered in eldercare systems.
Access to real-time information alleviates caregiver workloads by making it possible to patrol areas less frequently while reducing numbers of near-miss incidents. Another benefit is that automated inputting into eldercare systems is labor-saving, enabling caregivers to focus better on their work.
In restaurants and other service businesses, servers wearing headset microphones can simply state customer orders. Voice recognition software automatically converts this information to text for real-time display on electronic whiteboards in kitchens. Order information can be converted into suitable data formats for sales management systems, tabulated, and automatically registered. Invoices, accounts, and payments can be automated and employed in accounting systems.
Innovations in communication between employees and automation and labor savings for servers frees everyone to focus on building caring customer satisfaction.
This platform empowers us to provide solutions delivering new synergies
PFU sells image scanners worldwide and offers optical character recognition and other operational improvements for documents. A great attraction of this platform is that it is easy to combine a range of components to create business flows. With components being prepared on the platform, you can develop business flows in a few hours, one example being to save image scanned data to cloud services. We developed links with PFU image scanners, and completion after receiving specifications was around seven days. Also, partners can add components themselves, so we can provide solutions with brand new synergies when selecting customized components. All companies have solid strengths, not just PFU, and I would like to integrate them to deliver new customer value.