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Executive Message

To Our Stakeholders and Customers

photo: President and CEO

Yoshinori Yamashita
President and CEO

Since 1936, Ricoh has been developing and supplying world-class innovative products and services. All our employees draw on the Ricoh Way and the Spirit of Three Loves, the founding principles of Kiyoshi Ichimura, which underpins our all corporate activities. Under the Ricoh Way, our mission is to provide excellence to improve the quality of living and to drive sustainability. Our vision is to be the most trusted brand with irresistible appeal in the global market.

We are expanding our reach beyond the traditional office environment, as our customers are working in new digital workplaces. Ricoh is EMPOWERING DIGITAL WORKPLACES by using innovative technologies and services that enable individuals to work smarter, thereby delivering real customer value. We are also expanding our reach to deliver value for society. Ricoh has defined the value it provides to customers and is working to “transform the lives of working people.” We help connect people to information. We enable people to communicate. We support people to create and develop. Leveraging the power of digital technology we energize workers individuality and transform workplaces in all organizations. Today, people's lives and workstyles are undergoing major changes. We are growing from being an OA equipment manufacturer to a digital services company in order to respond to these changes.

We believe that working creatively and adding value is what is truly fulfilling. We have made “Fulfillment through Work” central to our vision for 2036. Fulfillment is that feeling gained from achievement and self-development as a result of completing more engaging tasks, going well beyond simply improving work efficiency and productivity.

We contribute to resolving social issues and the achievement of the Sustainable Development Goals through our business activities. We will continue striving to satisfy our customers, creating unique value beyond their expectations.