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Executive Message

To Our Stakeholders and Customers

Zenji Miura
Zenji Miura
President and CEO

Established in 1936, the Ricoh Group has spent the last 80 years leveraging innovative technologies, including optical and imaging equipment, to create new value. We now provide products, services, and solutions in offices and other environments in over 200 countries around the world. The ongoing support of all of our stakeholders, including customers, shareholders, investors, business partners, employees and communities, has enabled us to achieve such growth.

Recent years have seen rising demand for social sustainability from solutions which positively impact climate change, poverty, human rights, and other issues. This demand has arisen due to economic globalization and the growth of emerging nations. At Ricoh, we believe that tackling such challenges in the course of business is vital for us to capitalize on new opportunities, reduce operational risks and thereby enhance corporate value.

In April 2014, we designed the Mid-term Management Plan to ensure the Group’s long-term progress. Since then, we have worked tirelessly to implement the two fundamental strategies of this initiative, which are to reinforce and develop the earnings power of core businesses and achieve growth by creating new profit generators. In fiscal 2016, we reformed the sales and services structures of our core businesses. At the same time, we are cultivating future core areas by reinforcing our inkjet businesses in the industrial printing market, entering the healthcare arena, and strengthening our environmental businesses.

We are leveraging the collective talents of our people in keeping with our corporate tagline of “imagine. change.” in pursuit of our mission, which is to improve the quality of living and to drive sustainability. We will continue striving toward better tomorrows for our customers and the communities we serve by constantly creating new value that goes beyond their expectations and those of our other stakeholders.

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November 2016