Apps

In order to use this service, a separate service usage application is necessary. Please contact customer-sales personnel concerning applying for service use.

Download

for Windows
RICOH Unified Communication System for Windows®

Functions

-Sending and receiving video/audio
-Ability to connect with RICOH Unified Communication System products
-Ability to connect to up to 20 sites
-Ability to display up to 9 sites
-PC screen sharing

Condition for use

For service use, a RICOH Unified Communication System service contract is necessary.

How to Start

You can download (from the RICOH site) and use the latest version free of charge.

Please read the following before downloading:
  • 1.This application can only be used by customers who have obtained a contact ID (CID) in advance.
  • 2.In order to use this application, the following PC spec requirements must be satisfied.
    • CPU:Core 2 duo 2 GHz or faster
    • Memory:2 GB or more
    • HDD free spac: 40 MB or more
    • .Net Framework 3.5 or later must be installed
  • 3.Audio and video quality will depend on network quality.

Software details

Product name RICOH Unified Communication System for Windows®
Video encoding H.264/SVC
Audio encoding SPEEX wideband/ITU-T G.711/ITU-T G.722
Video transmission/
receiving specs
Video receiving 720p/30fps
Video sending 720p/30fps
Transmission Protocol Original procedure
Transmission/
receiving bandwidth
500Kbps-2Mbps
*300Kbps or over, if bandwidth settings is set to 'limited'.
PC screen resolution supported SVGA(800x600 dot) or higher
OS supported Windows®XP Professional(32bit) SP3
Windows Vista®Business/Enterprise(32/64bit) SP2
Windows®7 Professional(32/64bit) SP1
Windows®7 Enterprise(32/64bit) SP1
Windows®8/ Windows®8 Pro/ Windows®8 Enterprise x86/x64
Windows® 8.1/Windows® 8.1 Pro/Windows8.1 Enterprise x86/x64
CPU Intel®CoreTM2 Duo 2GHz 以上
Memory 2 GB or more
Hard disk Program space of 40 MB or more
Simultaneous connections 20 sites
Simultaneous screen displays 9
  • In order to use this service, a separate service usage application is necessary.
  • For service use, an Internet connection is necessary. Upstream/downstream bandwidth necessary between the terminal and the video distribution server: 500 Kbps minimum, 1 Mbps recommended.*300Kbps or over, if bandwidth settings is set to 'limited'.
  • When an external camera is used, please use a Web camera that supports UVC.
  • For the external microphone/speaker, an echo cancellation function is required.
  • Windows 8 touch panel functions are not supported.

for Mac
RICOH Unified Communication System for Mac

Functions

-Sending and receiving video/audio
-Ability to connect with RICOH Unified Communication System products
-Ability to connect to up to 20 sites
-Ability to display up to 9 sites
-PC screen sharing

Condition for use

For service use, a RICOH Unified Communication System service contract is necessary.

How to Start

You can download (from the RICOH site) and use the latest version free of charge.

Please read the following before downloading:
  • 1.This application can only be used by customers who have obtained a contact ID (CID) in advance.
  • 2.In order to use this application, the following PC spec requirements must be satisfied.
    • CPU:Core 2 duo 2 GHz or faster
    • Memory:2 GB or more
  • 3.Audio and video quality will depend on network quality.

Software details

Product name RICOH Unified Communication System for Mac
Video encoding H.264/SVC
Audio encoding SPEEX wideband/ITU-T G.711/ITU-T G.722
Video transmission/
receiving specs
Video receiving 720p/30fps
Video sending 720p/30fps
Transmission Protocol Original procedure
Transmission/
receiving bandwidth
500Kbps-2Mbps
*300Kbps or over, if bandwidth settings is set to 'limited'.
PC screen resolution supported SVGA(800x600 dot) or higher
OS supported Mac OS X 10.7
Mac OS X 10.8
Mac OS X 10.9
CPU Intel®CoreTM2 Duo 2GHz 以上
Memory 2GB or More
Simultaneous connections 20 sites
Simultaneous screen displays 9
  • In order to use this service, a separate service usage application is necessary.
  • For service use, an Internet connection is necessary. Upstream/downstream bandwidth necessary between the terminal and the video distribution server: 500 Kbps minimum, 1 Mbps recommended.*300Kbps or over, if bandwidth settings is set to 'limited'.
  • For the external microphone/speaker, an echo cancellation function is required.

RICOH Unified Communication System for iPad
Application is available
on the App Store

for iPad
RICOH Unified Communication System for iPad

Function

-Sending and receiving video/audio
-Ability to connect with RICOH Unified Communication System products
-Ability to connect to up to 20 sites
-Ability to display up to 4 sites
-PC screen sharing (receiving)

Condition for use

For service use, a RICOH Unified Communication System service contract is necessary.

How to Start

You can download (from Apple's App Store) and use the current version free of charge.

Software details

Product name RICOH Unified Communication System for iPad
Video encoding H.264/SVC
Audio encoding SPEEX wideband/ITU-T G.711/ITU-T G.722
Video transmission/
receiving specs
Video receiving 720p/30fps
Video Sending 360p/15fps
Transmission Protocol Original procedure
Transmission/
receiving bandwidth
500Kbps –2Mbps
*300Kbps or over, if bandwidth settings is set to 'limited'.
Network connection 3G/4G data transmission and Wi-Fi
OS supported iOS 6.x.x, iOS 7.x.x
Models supported iPad2, iPad (3rd generation), iPad (4th generation), iPad Air, iPad mini(Retina)
Simultaneous connections 20 sites
Simultaneous screen displays 4
  • In order to use this service, a separate service usage application is necessary.
  • For service use, an Internet connection is necessary. Upstream/downstream bandwidth necessary between the terminal and the video distribution server: 500 Kbps minimum, 1 Mbps recommended. *300Kbps or over, if bandwidth settings is set to 'limited'.
  • When using iPad(mini) or iPhone, voice may overlap or sound interruption may occur when there is noise around. In that case, please use earphone.
  • iOS5 cannot install the application.
RICOH Unified Communication System for iPhone
Application is available
on the App Store

for iPhone
RICOH Unified Communication System for iPhone

Function

-Sending and receiving video/audio
-Ability to connect with RICOH Unified Communication System products
-Ability to connect to up to 20 sites
-Ability to display up to 4 sites
-PC screen sharing (receiving)

Condition for use

For service use, a RICOH Unified Communication System service contract is necessary.

How to Start

You can download (from Apple's App Store) and use the current version free of charge.

Software details

Product name RICOH Unified Communication System for iPhone
Video encoding H.264/SVC
Audio encoding SPEEX wideband/ITU-T G.711/ITU-T G.722
Video transmission/
receiving specs
Video receiving 720p/30fps
Video Sending 360p/15fps
Transmission Protocol Original procedure
Transmission/
receiving bandwidth
500Kbps –2Mbps
*300Kbps or over, if bandwidth settings is set to 'limited'.
Network connection 3G/4G data transmission and Wi-Fi
OS supported iOS 6.x.x, iOS 7.x.x
Models supported iPhone 4S, iPhone 5, iPhone 5s, iPhone 5c
Simultaneous connections 20 sites
Simultaneous screen displays 4
  • In order to use this service, a separate service usage application is necessary.
  • For service use, an Internet connection is necessary. Upstream/downstream bandwidth necessary between the terminal and the video distribution server: 500 Kbps minimum, 1 Mbps recommended. *300Kbps or over, if bandwidth settings is set to 'limited'.
  • When using iPad(mini) or iPhone, voice may overlap or sound interruption may occur when there is noise around. In that case, please use earphone.
  • iOS5 cannot install the application.
  • iPhone 4 or earlier model is not supported. When using iPhone 4, there may be a video or voice interruption.
 
  • * Windows is the registered trademark or trademark of Microsoft Corporation in the United States and other countries.
  • * iPhone, iPad, App Store, and Mac OS are trademarks of Apple Inc.
  • * The iOS trademark or registered trademark is used under the U.S. or other-country license of Cisco.
  • * Intel CoreTM 2 Duo is the registered trademark or trademark of Intel Corporation in the United States and other countries.
  • * Wi-Fi is the registered trademark of the Wi-Fi Alliance.