Corporate Governance

Policy and Basic Concept

The Ricoh Group is working to enhance its governance system in accordance with social awareness and various stakeholders aimed at strengthening competitiveness and continuously improving the system while ensuring transparency based on corporate ethics and legal compliance. In this way, the Ricoh Group will achieve continuous growth, and improve corporate value and shareholder value.

The Ricoh Group established The Ricoh Way as a set of guiding principles and values that serve as the foundation for all our business activities. The Ricoh Way, which comprises our founding principles, Mission & Vision, and Values, is the foundation of our management policy and strategy, and also is the basis of its autonomous corporate governance.

The Company has introduced a corporate audit system. In addition, the Company is making efforts to enhance oversight of executive management by the Board of Directors and enhance execution of operations by the executive officer system. Furthermore, by appointing Outside Directors, the Company is making efforts toward further improvement of corporate governance by decision-making and oversight of executive management through discussion from their independent perspectives.

The nomination and compensation of Directors and Executive Officers are deliberated by the Nomination Committee and the Compensation Committee, advisory bodies that are comprised of a majority of Independent Outside Directors. The recommendations of each committee are reported to the Board of Directors.

Governance struture to enhance supervisory structure for transformation into a digital service company and to facilitate agile decision-making

Governance struture to enhance supervisory structure for transformation into a digital service company and to facilitate agile decision-making

Board Culture

The Board of Directors reflected on Ricoh's founding principles and discussed the ideas and principles of the Board of Directors and the Directors, which are the basis for deliberations, decisions, and actions that contribute to enhancing corporate value. It accordingly established the “Board Culture,” which should be maintained and cultivated by itself explicitly as follows.

The Board of Directors shall:

  1. Honor the Spirit of Three Loves, engaging with and respecting the interests of shareholders, customers, employees, partner companies, communities and society, and other stakeholders while overseeing management strategies and plans that help resolve social issues.
  2. The chairperson shall objectively lead diverse and highly independent Board members in engaging and constructive deliberations that value a diversity of open and free viewpoints. Management shall faithfully reflect the results of deliberations.
  3. Board members shall understand their social responsibilities, make robust decisions for the future, and oversee management's implementation of decisions, so Ricoh can enhance medium- and long-term corporate value by delivering exceptional business growth, capital profitability, and ESG performances.

As the business climate and management structure changing, the Board will constantly refer back to the culture described above in deliberating, making decisions, choosing directors, and engaging with shareholders and other stakeholders.

Conceptual diagram of Ricoh Board culture

Conceptual diagram of Ricoh Board culture

Corporate governance system under the business unit structure

On April 1, 2021, the Ricoh Group shifted to a business unit structure in order to transform our business structure into a digital services company and further improve returns on capital. Each business unit and headquarters focus on the following functions to improve the Group's overall corporate value.

Business Units:
Autonomous business operations led by the business unit president
Group headquarters:
Planning of medium- to long-term strategies for the entire Group and capital allocation to each business unit Strict business management based on growth potential and return on capital Optimization of cross-functional, expertise, and company-wide perspectives

Based on the adoption of the business unit structure, we are proceeding with the following governance-related initiatives from the perspectives of oversight, execution, and audit:

  1. Oversight
    a)
    Oversight of each organization's top management
    • The Board of Directors and the Nomination Committee have carried out performance evaluations of business unit presidents and headquarters function's executive managers.
    b)
    Oversight of business performance
    • The Board of Directors deliberates on the performance status of each business unit on a quarterly basis and monitors invested capital and return on capital.
    c)
    Strengthening of group governance and risk management
    • The Board of Directors is strengthening its monitoring to ensure that internal controls and risk management are functioning properly after transition to a business unit structure, including the delegation of authority to each business unit and the review of affiliate management.
  2. Execution
    a)
    Monitoring by CEO/general managers of Group headquarters
    • The CEO and general managers of Group headquarters monitor the status of each business unit's achievement of targets (return on capital, etc.), share timely topics, and discuss issues and countermeasures at monthly business unit management meetings.
    b)
    Conducting portfolio management meetings* (annually)
    • Profits earned by each business unit will be first consolidated on a Group basis. Resource reallocation policy will be decided at the business portfolio management meeting, which is part of the management meeting (Group Management Committee (GMC)).
    • Each business is analyzed based on the three evaluation criteria of finance, marketability, and compatibility with digital services, and GMC members agree on a business category that establishes resource priorities.
      * Directors attend the portfolio management meeting on a voluntary basis.
    c)
    Internal control/risk management
    Each business unit
    • Planning and implementation of autonomous internal control and each business domain's specific risk management
    • Addressing the Ricoh Group managerial risks in cooperation with the risk management division of Group headquarters
    Group headquarters
    • Initiatives to enhance the sensitivity to risk and strengthen risk management capabilities for risk management promoters in each organization
    • Regular exchanges of information with each business unit and provision of support to resolve individual issues of internal control and risk management identified there
    • Identification of Ricoh Group managerial risks and promotion of risk management
  3. Audit
    a)
    Governance by Directors
    • Confirmation of issue recognition and exchanges of opinions through Board of Directors meetings, Outside Executive Meetings, governance review meetings, etc.
    b)
    Headquarters functions
    • Cross-sectional reviews of headquarters functions (HR, general affairs, and legal affairs) distributed across business units
    • Focus on governance of headquarters functions under the business unit structure through regular meetings with the headquarter functions division head
    c)
    Internal control system
    • Monitoring and verification of autonomous internal control, risk management development, operation status, and subsidiary management systems in business units through review of each of the business units and subsidiaries as well as meetings with business unit heads
    • Checking the management structure of subsidiaries and business sites that handle business for multiple business units
    • Confirmation of internal control initiatives by the management team through attendance at the Internal Control Committee
    • Strengthening of audits through collaboration between Audit & Supervisory Board members, the internal audit division and the Independent Auditor (three-way audit)
    d)
    Portfolio management
    • Checking decision-making processes for policies and strategies of each business unit, as well as their progress, through attendance to business portfolio management meetings and each business unit's business management meetings

Structures and Systems

Board of Directors

The Board of Directors is responsible for the supervision of management and making important management decisions for the Group.

With regards to the composition and operation of the Board of Directors, the Company ensures that Independent Outside Directors on the Board of Directors constitute a majority, and the Board of Directors is chaired by an Independent Outside Director, taking into account the principles and attitudes outlined in our Board Culture. Thus, the Company aims to secure transparency in its management and further improve fair decision-making. In fiscal 2023, five (5) of the eight (8) Directors were Independent Outside Directors. In addition, the Company appoints a Lead Independent Director to enable Outside Directors to better fulfill their roles and functions on the Board of Directors. The Lead Independent Director will be responsible for improving and enhancing governance in collaboration with the Chairperson of the Board of Directors, and will serve as the leader of Independent Outside Directors at the Company. The appointment of the Lead Independent Director will be made as necessary based on the judgment of the Board of Directors considering the Company's management situation and the appointment of the Chairperson of the Board of Directors and the Directors. Appropriate collaboration and division of roles by the Chairperson of the Board of Directors and the Lead Independent Director will ensure the smooth operation of the Board of Directors and the fulfillment of its functions.

In terms of deliberations of the Board of Directors, by leveraging the expertise and experience of each Director who is not concurrently serving as Executive Officer, centered around Independent Outside Directors and Executive Directors in holding serious discussion on important issues, the Company encourages appropriate decision-making aimed at corporate value improvement, creating a structure that allows for management oversight from the viewpoints of various stakeholders, including shareholders. As a general rule, all Directors must attend at least 80% of meetings of the Board of Directors, and are required to provide an effective supervisory function for corporate management.

Main roles
  • Decision-making on important matters concerning the entire Ricoh Group aimed at the Company's sustainable growthe and improvement of corporate value
  • Oversight of critical management execution across the entire Ricoh Group
Key agenda items
  • Medium- to long-term items such as Corporate Value Improvemnt Project, capital policy, and structural reforms
  • ESG-related mattersuch as progress on non-financial goals, internal control and risk amangement, and matters reported by the Nomination and Compensation Committees
  • Quarterly finacial results, consolidated and individual business unit monthly performance, etc.
  • Others such as establishment of a JV with Toshiba Tec Corporation, establishment of a CVC* fund, etc.
    • *
      CVC(Corporate Venture Capital): An activity
Board of Directors structure

Maximum number of Directors: 15
Current number of Directors: 8 (including 5 Outside Directors)
Term: 1 year

As of June 20, 2024

Audit and Supervisory Board

The Audit & Supervisory Board discusses and decides on audit policies and assignment of duties, audits the execution of duties by Directors, plays a supervisory function on management through cooperating with the Company's Independent Auditor and the internal audit division, and auditing internal departments and subsidiaries. In addition to the Board of Directors and its advisory committee meetings, Audit & Supervisory Board Members attend other important meetings and regularly exchange information with the Representative Director and Outside Directors.

The Company has five Audit & Supervisory Board Members, comprising two (2) full-time members who are familiar with internal circumstances and three outside members who meet the requirements for independent Audit & Supervisory Board Member set by the Company, and the majority of the members are independent Outside Audit & Supervisory Board Members. In addition, the Audit & Supervisory Board is required to secure necessary knowledge, experience, and specialized abilities in a well-balanced manner in forming the Audit & Supervisory Board. We have built a system that enables deep discussions from an independent and objective perspective, capitalizing on a wealth of experience and wide-ranging insight in the specialized fields of each Audit & Supervisory Board Member.

Main roles
  • Monitoring the execution of Directors' duties
  • Supervising the Company in collaboration with the Board of Directors
Key agenda items
  • Audit policies and key audit items
  • Audit methods for the head office and subsidiaries
  • Review of deliverations at the board of Directors
  • Determination of appointment, dismissal, or reappointment of the independent Auditor
  • Condideration of candidates for Audit & Supervisory Board Members, nomination, and proposal to the Board of Directors
  • Content of audit reports
Audit and Supervisory Board structure

Maximum number of Audit and Supervisory Board Members: 5
Current number of Audit and Supervisory Board Members: 5 (including 3 Outside Audit and Supervisory Board Members)
Term: 4 years

As of June 20, 2024

Coordination of the audit function

In order to ensure effective performance of duties by Audit & Supervisory Board Members, in addition to the activities reported in the Notes on Audit Performance, the Audit & Supervisory Board coordinates as appropriate with Audit & Supervisory Board Members, the Independent Auditor and Internal Audit Office to strengthen and enhance all aspects of the Company's audit function.

1. Three-way audit

Audit & Supervisory Board Members, the Independent Auditor and the Internal Audit Office (the Company's internal audit division), meet to discuss audit policies, plans and methods. In addition, basic information and risk information related to subsidiaries has been organized into “integrated risk information database for the Ricoh Group," which can be shared and used effectively by each audit body. The Audit & Supervisory Board also holds quarterly three-way audit meetings with the Independent Auditor and the Internal Audit Office, to exchange information on the details and results of audits, and exchange opinions regarding matters such as the status of internal control and risk assessment, with the aim of ensuring a shared awareness of issues.

2. Individual coordination
  1. Coordination between Audit & Supervisory Board Members and the Internal Audit Office Full-time Audit & Supervisory Board Members hold regular monthly meetings with the Internal Audit Office, to discuss the results of audits and ensure a shared issues recognized. In addition, the Internal Audit Office reports quarterly to the Audit & Supervisory Board on the status of its activities, and engages in an exchange of opinions that includes the perspectives of Independent Outside Audit & Supervisory Board Members.
  2. Coordination between Audit & Supervisory Board Members and the Independent Auditor
    The Independent Auditor periodically explains and reports audit plans as well as the results of quarterly reviews, audits under the Companies Act and the Financial Instruments and Exchange Act, and other information. Information on issues recognized through audit activities is exchanged at periodic meetings. When unforeseen matters occur, meetings are promptly scheduled to facilitate the sharing of information and views. Additionally, when Audit & Supervisory Board Members travel overseas for audits, they receive explanations on the audit status from local independent auditors. They also share information and exchange opinions with key international audit teams at global account meetings hosted by the Independent Auditor.
  3. Coordination between the Independent Auditor and the Internal Audit Office
    Audit results and information are regularly shared between the Independent Auditor and the Internal Audit Office. In addition, information is promptly exchanged and discussed on specific themes.

Training for Directors and Audit & Supervisory Board Members

Objective: The objective of training for the Company's Directors and Audit & Supervisory Board Members is to enable constructive discussion that contributes to improving shareholder value and corporate value through the oversight functions of the Board of Directors. It is conducted by acquiring and updating knowledge specific to the duties and environment for each of the Company's Internal and Outside Directors and Audit & Supervisory Board Members. The goal of the training is to enable them to fulfill their roles and responsibilities appropriate for an executive who holds a position in the Company's important governing bodies.

Internal Directors and Audit & Supervisory Board Members
Upon appointment After appointment
Training for confirming roles and duties, as well as acquiring knowledge necessary to carry out duties, including knowledge regarding corporate governance, law, and finance Internal/external training and e-learning initiatives suited to each Director and Audit & Supervisory Board Member's needs for updating their knowledge
Outside Directors and Audit & Supervisory Board Members
Upon appointment After appointment
To deepen understanding of the Company's current status, briefings on topics such as business strategy, financial conditions, and organizational structure as well as site visits to key locations are provided as required Regular provision and sharing of information on the status of the Company, the management environment, risks in business operations, etc., as well as provision of an opportunity to grasp the actual situation of the company, such as participation as an observer in the management meeting (Group Management Committee) and site inspections
Fiscal 2023 results (for Outside Directors and Outside Audit & Supervisory Board Members)
  • Site visits (Numazu Plant, and Tohoku Plant of RICOH INDUSTRY COMPANY, LTD.)
  • Study session for new Directors (legal considerations for Directors)
  • Orientation for new Outside Directors (company and business overview, etc.)
  • Study session on specific topics (management that is conscious of cost of capital and share price, executive compensation system, etc.)
  • Lectures from Ricoh Institute of Sustainability and Business (Japanese and international economic trends, economic security, digital sustainability, etc.)
  • Observer participation in GMC (15 times in total)
  • Participation in in-house exhibitions by advanced technology research divisions and the digital strategy divisions
  • Interviews with senior managers

Committees

Nomination Committee/Compensation Committee

Decisions regarding the nomination of the CEO and other senior executives, and their compensation, etc. are one of the most important matters for management supervision by the Board of Directors. The Company ensures transparency and objectivity in the appointment and dismissal, and compensation of Directors and Executive Officers, etc. by establishing the “Nomination Committee,” which is chaired by an Independent Outside Director, with Independent Outside Directors making up the majority; and the “Compensation Committee.” In addition, one (1) Outside Audit & Supervisory Board Member attends the deliberations of the Nomination Committee and Compensation Committee as an observer at each meeting.

For fiscal 2023, the Nomination Committee and Compensation Committee each consisted of four (4) Independent Outside Directors and one (1) Internal Director.

Directors' Review Meeting

Directors' review meetings are held to provide an opportunity for prior discussions by Directors and Audit & Supervisory Board Members to resolve important company issues (such as the mid-term management strategy) at Board of Directors meetings.

Meetings during fiscal 2023
Composition Meeting month Main agenda
Directors
Audit & Supervisory Board Members
March 2024 Business plan for the next fiscal year

Governance Review Meeting

Governance review meetings are held to provide a forum for comprehensive discussions on the Ricoh Group's direction of governance and related issues by Directors, Audit & Supervisory Board Members and other relevant parties. The outline of the review meetings held is disclosed in the Corporate Governance Report and other documents.

Meetings during fiscal 2023
Composition Meeting month Main agenda
Directors
Audit & Supervisory Board Members
Corporate Executive Officers
(in charge of ESG)
September 2023 Management that is conscious of cost of capital and stock price
March 2024 Managerial risks for the next fiscal year

Outside Executive Meeting

Aiming to facilitate information exchange and shared understanding based on an independent and objective perspective, from the viewpoint of active contribution to discussions at meetings of the Board of Directors, the Outside Executive Meeting serves as a forum to share information and exchange opinions among Outside Directors and Outside Audit & Supervisory Board Members, as well as between Outside Directors and Audit & Supervisory Board Members and other executives.

Meetings during fiscal 2023
Composition Meeting month Main agenda
Outside Directors
Audit & Supervisory Board Members
September 2023 Exchange of opinions with the Independent Auditor
  • Changes in the corporate environment and audit focus areas
  • Trends in the capital market
Sharing of issue recognition by the Audit & Supervisory Board Members
March 2024 Initiatives geared toward advanced cash management

Group Management Committee

The Group Management Committee (GMC), chaired by the President and Chief Executive Officer and consisting of executive officers who meet defined conditions, has been established as a decision-making body authorized by the Board of Directors. The GMC facilitates deliberations and renders decisions on the Group's overall management to optimize overall results and performance. While items requiring a resolution of the Board of Directors are stipulated in the Board of Directors Regulations, matters for approval or important items related to business execution that do not require Board approval are decided by the GMC. The following items regarding the execution of duties by the GMC are reported to the Board of Directors at least once every three months.

  • Important management indicators and the implementation status of important measures related to business strategy
  • Items resolved by the GMC and the results of the resolution

Matters to be discussed at the GMC are as follows.

  1. Planning of management strategy
    • Management philosophy
    • Medium and long-term management strategy
    • Approval of short-term (annual) management policies and business plans
    • Consolidated financial plans and borrowing facilities
  2. Execution of management strategy
    • Review and determination of proposals by Board of Directors
    • Approval of financial decisions based on internal rules and regulations
    • Determination of managerial risk items for the Ricoh Group
    • Important personnel policy matters of Ricoh Company, Ltd.
  3. Decision-making and reporting on other important matters

Outside Directors also participate in the GMC as observers in order to deepen their understanding of business operations.

Participation by Outside Directors as observer in fiscal 2023
Year and Month held Number of observer Outside Directors
2023 May 3
July #1 2
July #2 1
August #1 2
August #2 1
September 1
October 2
November #1 1
November #2 1
December 2
2024 January 1
February #1 1
February #2 2
March #1 2
March #2 1

Internal Control Committee

The Internal Control Committee is an organization established under the President and CEO of the Company to deliberate and make decisions on internal control for the entire Ricoh Group. The committee is chaired by the CEO and comprises GMC members including Internal Directors, and business unit presidents*. As a general rule, it meets once every quarter, but depending on situation, extraordinary or emergency meetings may be held.

The committee deliberates on the following matters.

  1. Assessment of the design and operation of internal controls, and their revision
    • Assessment of the design and operation of internal controls as a whole
    • Assessment of the effectiveness of internal controls related to financial reporting
    • Assessment of the effectiveness of internal controls related to information disclosure
    • Revision of internal controls
  2. Determination of policies for internal control activities
    • Determination of basic policies for internal controls related to financial reporting
    • Determination of internal audit plans for each fiscal year
  3. Response to defects in internal control
    • Decisions on response in the case of serious incidents
  4. Presentation of proposals to the Board of Directors for the amendment of internal control principles
    • Presentation of proposals to the Board of Directors for the amendment of internal control principles, in consideration of environmental changes

In the event of serious incidents that could impact the entire Ricoh Group, the Internal Control Committee confirms details including the background, cause, and measures to prevent recurrence. Where uncertainty remains regarding the validity of measures to prevent recurrence, or issues remain regarding the possibility of recurrence of that incident in the Group, the committee promptly determines appropriate countermeasures, and ensures that these are implemented top-down. In addition, taking into consideration internal control issues reported by internal audits and risk management and compliance activities, the GMC discusses and decides on measures to be taken to prevent recurrence.

  • *
    Full-time Audit & Supervisory Board Members participate as observers.
Internal Control Committee meetings
Fiscal 2023 Agenda
First Meeting April
  1. [Approval matter] Review of the Internal Control System Basic Policy and inclusion of its operation status in the Business Report
  2. [Report] Fiscal 2022 Q4 critical incident report
  3. [Report] The number of whistleblowing incidents and analysis
  4. [Report] Progress and analysis of the compliance survey
  5. [Report] Confirmation of usage records for business contractors
  6. [Report] Fiscal 2022 internal audit report
  7. [Report] Fiscal 2022 Q4 disclosure audit report
Second Meeting June
  1. [Approval matter] Assessment of the effectiveness of internal control related to fiscal 2022 financial report
  2. [Other] Information sharing
Third Meeting August
  1. [Approval matter] Approach toward SOX management evaluation* in fiscal 2023
  2. [Report] Fiscal 2023 Q1 internal audit report
  3. [Report] Fiscal 2023 Q1 disclosure audit report
  4. [Report] Report on Fiscal 2022 SOX management evaluation follow-up items (June Internal Control Committee meeting and June Board of Directors meeting)
  5. [Report] Fiscal 2023 1Q critical incident report
  6. [Other] Information sharing
Fourth Meeting November
  1. [Report] Fiscal 2023 Q2 internal audit report
  2. [Report] Fiscal 2023 Q2 disclosure audit report
  3. [Report] Fiscal 2023 Q2 critical incident report
  4. [Report] Progress of Compliance Month (October)
Fifth Meeting February
  1. [Approval matter] Internal audit plan for fiscal 2024
  2. [Approval matter] Approach toward SOX management evaluation in fiscal 2024
  3. [Report] Fiscal 2023 Q3 internal audit report
  4. [Report] Fiscal 2023 Q3 disclosure audit report
  5. [Report] Fiscal 2023 Q3 critical incident report
  • *
    SOX management evaluation: Evaluation of the establishment and operational status of internal control related to financial reporting by management, which is conducted based on Article 24-4-4, Paragraph 1 of the Financial Instruments and Exchange Act
Extraordinary Internal Control Committee meetings
Fiscal 2023 Agenda
First Extraordinary Meeting November
  1. Learning from incidents
Second Extraordinary Meeting February
  1. Learning from incidents
Status of Internal Audit

Internal audits are carried out through a system in which the independent and dedicated Internal Audit Office at the headquarters (comprising 25 members as of the end of March 2024) collaborates with the organization in charge of audits at each global location. Based on the Internal Audit Standard and the Annual Audit Plan, internal audits are conducted on the Ricoh Group's business execution with a risk approach from the viewpoints of legal compliance, effectiveness and efficiency of operations, reliability of reporting, and safeguarding of assets. The Internal Audit Office provides advice and recommendations for improvement from a fair and objective standpoint. The results of internal audits are shared in written audit reports with the heads of audited entities and related sections upon completion of each audit. A summary of audit results is reported quarterly to the Internal Control Committee and the Audit & Supervisory Board, and semi-annually to the Board of Directors. The Internal Audit Office has constructed and operates this dual reporting system, which directly reports to the Board of Directors and the Audit & Supervisory Board. Additionally, the Internal Audit Office also evaluates and reports on internal control related to financial reporting under the Financial Instruments and Exchange Act.

Matters identified in these audits are also reported quarterly to the Supervising Organizations and the risk management division. The Ricoh Group reviews these matters for improvement and ensures necessary actions are taken. Through this follow-up cycles, it strives to enhance internal control and improve the quality of business operations.

ESG Committee

The ESG Committee is a decision-making body that aims to respond promptly and appropriately to the expectations and requests of stakeholders by continuously discussing environmental, social, and governance issues faced by the Ricoh Group at a management-level and leading the discussions to the quality enhancement of the entire Group.
The ESG Committee plays the following specific roles:

  1. Supervise and advise on ESG strategy formulation, material issues, and progress in KPIs for each business division throughout the entire Group
  2. Identify medium- to long-term ESG risks and opportunities as well as material issues faced by the entire Group
  3. Identify ESG issues to be submitted for discussion at the Board of Directors and report them to the Board of Directors

The committee is chaired by the CEO and consists of GMC members including Internal Directors, and business unit presidents*1. The committee, which meets quarterly, has established a system to examine and discuss ESG issues across the Company by inviting representatives of the relevant business divisions according to the theme to be discussed, and other means.

ESG Committee meetings
Fiscal 2023 Agenda
First Meeting May
  1. Deliberations on disclosure content for the convocation notice of general meeting of shareholders and the annual securities report
  2. Report on the results of fiscal 2022 material ESG items
Second Meeting August
  1. Approval of disclosure of sales in businesses resolving social issues
  2. Approval of revision to the Ricoh Group Code of Conduct
  3. Report in response to CSRD*2
Third Meeting November
  1. Deliberations on revision to decarbonization goals
  2. Approval of 2024 renewable energy implementation plan
  3. Report on RBA*3 audit results
  4. Report on natural symbiosis site certification based on 30by30*4
Fourth Meeting February
  1. Approval of new decarbonization goals
  2. Report on future human rights risk reduction measures based on human rights due diligence
  3. Report on fiscal 2023 ESG external evaluation results and improvement activities
  • *1
    Full-time Audit & Supervisory Board Members participate as observers
  • *2
    CSRD (Corporate Sustainability Reporting Directive): Directive for corporate sustainability reporting in the EU
  • *3
    RBA (Responsible Business Alliance): A global business alliance aimed at ensuring corporate social responsibility in global supply chains
  • *4
    30by30: An objective of effectively conserving at least 30% of land and sea as healthy ecosystems by 2030 aimed at achieving the goal of halting and reversing biodiversity loss by 2030 (Nature Positive)

Information Security Committee

The Information Security Committee was newly established as a body under the President and CEO to make decisions regarding the security of the Ricoh Group. The committee is chaired by the CEO and comprises GMC members including Internal Directors, and business unit presidents*1 and will meet quarterly beginning in fiscal 2023 as a general rule. The committee mainly reports and deliberates on the Ricoh Group's security strategy, security governance, security operations, and geopolitical risks. It also identifies security issues requiring review by the Board of Directors and submits them to the Board for consideration.

The risks to information security have been increasing rapidly in recent years. The scope of response by companies is also expanding due to the frequency of cyber-attacks, the diversification and sophistication of malware technologies (ransomware*2, etc.), the tightening and diversification of laws and regulations in various countries, and the emergence of geopolitical risks. In addition, as we aim to transform ourselves into a digital services company, we must not only mitigate security risks in our digital services but also view them as investments for business growth in order to further solidify profitability in our existing businesses. Recently, while companies are aiming to improve their competitiveness through DX, there are also security issues that need to be resolved. To this end, a security department was established under the direct control of the CEO, who is in charge of security management, to plan and implement security and privacy protection strategies for the Ricoh Group as a whole. The department supports the operation of the committee by making prompt management decisions on security and clarifying strategies to comply with the laws and regulations of various countries.

From fiscal 2023, we have established divisional security committees in each business unit and division, strengthening our company-wide security governance structure. Additionally, we actively communicated our information security initiatives through our annual securities report and information security report. As a result, we received a Special Award at the Cyber Index Awards 2023 (hosted by Nikkei Inc.), which recognizes corporate best practices. Going forward, we will further enhance global governance, strengthen supply chain risk management, and bolster our workforce through the development of an education system.

Information Security Committee meetings
Fiscal 2023 Agenda
First Meeting April
  1. [Report] Establishment of the structure of divisional security committees for each business unit and division
Second Meeting June
  1. [Deliberation] Deliberations on investment in security monitoring services
  2. [Report] Rules for the use of generative AI
  3. [Report] Awareness of geopolitical risks
Third Meeting August
  1. [Report] Report on the results of security training
  2. [Report] Report on endpoint security*3
  3. [Report] Sharing of global regulations
  4. [Report] Incident report
Fourth Meeting November
  1. [Report] Progress report on NIST SP800-171*4 compliance activities
  2. [Report] Sharing of geopolitical risks
  3. [Report] Progress report on managerial risks “security management/governance enhancement
  4. [Report] Incident report
Fifth Meeting February
  1. [Study session] Study session on geopolitical risks
  2. [Report] Data security policy considering data utilization
  • *1
    Full-time Audit & Supervisory Board Members participate as observers.
  • *2
    Ransomware: A malicious program that infects a computer or smartphone. If corrupted by a ransomware, the files stored on the victim's computer/smartphone get encrypted (making the files inaccessible) and the attacker demands ransom from the victim to restore the files.
  • *3
    Endpoint security: Security measures to protect endpoint devices such as PCs, servers, smartphones, and tablets, as well as the information stored on them, from cyberattacks
  • *4
    NIST SP800-171: One of the guidelines issued by the National Institute of Standards and Technology (NIST)

Risk Management Committee

The Risk Management Committee is an advisory body to the GMC that was established to strengthen risk management processes across the entire Ricoh Group. The committee is chaired by the corporate officer in charge of risk management and has experts from each organization as members to ensure comprehensive coverage of risks and substantial discussions, and to propose to the GMC specific risks requiring response or focus in relation to the management of the Ricoh Group.

The committee will review and restructure the risk management system in Figure 1 as necessary, in order to strengthen the effectiveness of risk management across the Ricoh Group. In addition, in order to establish a more effective and integrated risk management system through coordination between management and each organization, we have appointed risk management managers and promoters from each organization of the Company and have established an autonomous risk management system for each organization, including affiliates that we manage and supervise.

The Group Risk Management Collaboration Reinforcement Conference, which is mainly aimed for risk management promoters, holds study sessions and information sharing related to risk management and makes continuous efforts to become an organization that can be more responsive to risks.

Risk management Committee meetings
Fiscal 2023 Agenda
First Meeting April
  1. Consideration of strengthening the rolling planning process for managerial risks
  2. Consideration of risk information disclosure
Second Meeting October
  1. Confirmation of changes in the internal and external environment
  2. Confirmation of the status of response to managerial risks for fiscal 2023
Third Meeting December
  1. Consideration of plans of managerial risks for fiscal 2024
Fourth Meeting January
Fifth Meeting March
  1. Report on the results of the response to managerial risks in fiscal 2023
  2. Discussion of promotion plan concerning managerial risks for fiscal 2024

Investment Committee

The Investment Committee, as an advisory committee to the GMC, verifies investment plans based on financial considerations including capital costs, and strategic considerations such as profitability and growth risks, etc. Members representing different functional organizations perform prior reviews and discussion on diversifying investment and divestment projects to external entities in order to ensure consistency with management strategies and raise the effectiveness of investments while improving the speed and accuracy of investment decisions.

The committee mainly discusses investments from the perspective of strategies, finance, and risks. Its members include a chairperson appointed by the President and CEO, representatives from the business planning, accounting, legal, and internal control functions as specialists for each functional organization, as well as experts with relevant expertise depending on the project. The committee receives prior inquiries from planning departments to provide evaluations and advice after performing comprehensive discussion on the investment value of a project. The committee is not authorized to approve or disapprove any investment project. The Committee's deliberations will be reported by the chairperson of the Investment Committee to the GMC or the Board of Directors, depending on the project, to assist the decision-maker in making objective decisions.

In order to improve the accuracy of external investment decisions for the Company as a whole, the committee can also deliberate on projects below the GMC's standard amount for approval, and provides advice on investment decisions and considerations made by the planning department as well as on project negotiations, as necessary.

Continuous monitoring of investments

After investments are executed, we will periodically summarize the progress of the investments and provide monitoring reports to the GMC on a semi-annual basis in accordance with the content and timing of the business plan and quantitative indicators (KPI) that have been approved by the GMC and other decision-making bodies after the Investment Committee's deliberation process.

Initiatives to develop M&A experts

Since fiscal 2019, we have systematically developed human resources to lead M&A and PMI* to success. By raising the level of planning divisions, we are improving the quality of investment projects and enhancing discussions and deliberations at the Investment Committee.

The training program offers the Company's original program (20 six-month-long courses) based on our past cases. So far, 200 people have earned completion certificates.

In addition, even after the completion of this training program, we will hold courses for corporate value evaluation and financial analysis, as well as specialized courses for different functions, such as human resources, environment, and IT, to provide continuous support to program attendees and help them further improve their abilities.

These efforts have increased the speed and reliability of investment reviews in the planning department.

  • *
    PMI (Post Merger Integration): It refers to the integration process to maximize the integration effect that was initially expected after the M&A. The scope of integration covers all processes related to integration, such as management, business, and awareness.

Disclosure Committee

The Disclosure Committee appropriately discloses information that may influence the decisions of investors to promote dialogue with shareholders and capital markets by proactively disclosing corporate information that contributes to investment decisions, and thereby seeks to develop relationships of trust with shareholders and capital markets as well as to achieve an appropriate recognition of the Ricoh Group.

This committee is chaired by the CFO, who is responsible for information disclosure, and composed of representatives from different organizations, including the disclosure management department, accounting department, legal department, business planning department, Board of Directors operating department, public relations department, and internal control department.

This committee conducts deliberation on active disclosure and monitoring of disclosing procedures regarding company information that contributes to investors' investment decisions, along with judgments on the appropriateness and accuracy of annual report documents and timely disclosure documents, and judgments on the necessity of information disclosure in disclosure procedures. During fiscal 2023, in addition to conducting this deliberation and monitoring, we reviewed the operational status of the disclosure processes that were improved in the previous fiscal year to enhance effectiveness.

Furthermore, the internal control division regularly evaluates the timeliness of information disclosure, the accuracy and validity of disclosure statements, and the validity of disclosure decisions, etc., and reports its findings to the Board of Directors and the Internal Control Committee.

Disclosure Committee meetings
Fiscal 2023 Agenda
First Meeting April Disclosure content of the convocation notice
Second Meeting June Disclosure content of the annual securities report
Third Meeting August Disclosure content of the Ricoh Group Integrated Report
Fourth Meeting Disclosure content of the Ricoh Group ESG Data Book
Fifth Meeting Disclosure content of the Ricoh Group Circular Economy Report
Sixth Meeting Disclosure content of the Ricoh Group TCFD* Report
Seventh Meeting March Report on fiscal year results
  • *
    TCFD (Task Force on Climate-related Financial Disclosures): Established by the Financial Stability Board (FSB) to promote the disclosure of climate-related risks and opportunities for companies and to stabilize financial markets through a smooth transition to a low-carbon society.

Director Selection and Evaluation Processes

Approach to Election of Directors

Election Criteria for Directors

Management capabilitiesSuperior insight and judgment necessary for management functions
  1. Knowledge of a wide range of businesses and functions, and has the ability to think and make decisions appropriately from a company-wide and long-term perspective
  2. Insight into the essence of issues
  3. Vision to make best decisions on a global level
  4. Judgment and insight based on extensive experience, as well as excellent track record leading to significant improvements in corporate value and competitive strength
  5. Ability to think and make decisions appropriately from the perspective of various stakeholders including shareholders and customers based on a solid awareness of corporate governance
Character and personalityPositive trust relationships between Directors and management team for smooth performance of the oversight function
  1. Integrity (honesty, moral values and ethics); exemplifies fair and honest decisions and actions based on a high sense of morality and ethics in addition to the strict observance of laws, regulations, and internal rules.
  2. Interacts with others with respect and trust based on a spirit of respect for humanity and sets an example for decisions and actions that respect the dignity and individuality of others based on a deep understanding and acceptance of diverse values and ideas.

Election criteria for Outside Directors

In addition to the election criteria for Internal Directors stated above, the election criteria for Outside Directors include having excellence in areas such as expertise in different fields, issue spotting and solving capabilities, insight, strategic thinking capabilities, risk management capabilities, and leadership. Outside Directors must also meet the Company's standards for independence applicable to Outside Directors and Outside Audit & Supervisory Board Members.

Diversity Policy

We believe that the Board of Directors of the Company should be composed of directors with management ability and a rich sense of humanity in addition to reflecting various viewpoints and backgrounds, on top of multidimensional sophisticated skills.

In addition, it is our policy to select candidates based on their character and knowledge with no distinction made on the basis of race, ethnicity, gender, or nationality or similar attributes, thus ensuring diversity in such attributes.

Election Process and Evaluation Process for Directors

The Company is making ongoing efforts to strengthen and enhance corporate governance for the Company's sustainable growth and improvement of shareholder value and corporate value.

Nomination Committee

To secure objectivity, transparency, and timeliness for procedures to appoint, dismiss, and evaluate Directors, the CEO, and other members of the management team, the Board of Directors has established the Nomination Committee, which is an advisory body to the Board of Directors.

To increase objectivity and independence, the Nomination Committee is comprised of a majority of Independent Outside Directors, and is chaired by an Independent Outside Director. In addition, one Outside Audit & Supervisory Board Member attends meetings of the committee so as to ensure transparency in deliberation.

The Nomination Committee deliberates on the following matters and reports on the deliberation and conclusions to the Board of Directors.

(Inquiry items from the Board of Directors)
  1. Nomination of candidates for CEO and Directors
  2. Replacement of the CEO and Directors
  3. Evaluation of the performance of the CEO and Executive Directors
  4. Confirmation of status of CEO succession plans and development of future CEO candidates
  5. Confirmation of appointment/dismissal proposals and reasons therefore for Executive Officers, Advisors, and Fellows*1
  6. Request for reconsideration of the President's approval regarding concurrent positions and appointments of Executive Officers, etc.*2
  7. Eligibility, approval or disapproval, and conditions for concurrent positions and appointments of Internal Directors
  8. Review of the evaluation of Non-executive Directors*3, their positions, and the nature of their assignments
  9. Review of the formulation, revision or abolishment of appointment/dismissal systems for Directors and Executive Officers
  10. Other matters individually consulted by the Board of Directors
  • *1
    Fellow: The Company defines a “fellow" as a person who holds excellent technological prowess or knowledge recognized in the world, and who is able to further pursue his or her expertise, and lead research activities for utilizing and developing such expertise. Fellows are appointed by resolution of the Board of Directors.
  • *2
    Executive Officers, etc.: The “Executive Officers, etc.” as defined in the Company's Regulations on Concurrent Positions and Side Jobs for Employment-type Executive Officers, etc.
  • *3
    Non-executive Director: An Internal Director who does not concurrently serve as Executive Officer and is not involved in the day-to-day execution of the Company's business
(Other agenda items)
  1. Confirmation of reasons for selecting candidates for Audit & Supervisory Board Member based on requests from the Audit & Supervisory Board
  2. Confirmation of performance evaluation of Executive Officers
  3. Other matters consulted by the CEO

Election process

(i) Candidate for Director

Candidate nominations for Director are considered by the Nomination Committee over several sessions, and undergo a strict screening process. The Nomination Committee reports to the Board of Directors after clarifying the basis for nomination.

(ii) Executive structure

With the aim of appointing and developing appropriate human resources in terms of the management succession plan, the CEO reports to the Nomination Committee on the selection and training policy of management candidates.

Evaluation process

Executive Directors are evaluated annually in two steps by the Nomination Committee, in consultation with the Board of Directors. The Nomination Committee's deliberations and conclusions on the evaluation of Directors are reported to the Board of Directors to comprehensively oversee whether the Director in question is suitable to continue in office.

Furthermore, evaluations are based on standards such as “Management oversight status as Director,” “Financial aspects including key management indicators regarding business results, return on capital, etc.;” and “Contribution to shareholders and evaluation by capital markets.”

Key items for Director evaluation for Directors concurrently serving as Executive Officersfor Directors concurrently serving as Executive Officers
Evaluation perspective Category Evaluation items (typical items) Example of item details
Management oversight status Qualities and abilities Actions aimed at maximizing shareholder value and corporate value, attitude toward executive oversight and mutual checks and balances among Directors, risk management, and insight necessary for corporate management
Financial indicators Performance Business performance on a consolidated basis Sales, operating profit, profit, ROE, ROIC, FCF
Status of annual business plan By business unit, by region, key measures
Performance under the Mid-Term Management Strategy Finance, key measures
Other Asset efficiency, productivity, comparison with other companies, etc.
Capital market / shareholder indicators Capital market Stock price indicators Stock price, market capitalization, PBR
Rating S&P、R&I
Shareholder TSR/shareholder returns Single-year and multi-year TSR, dividends

TSR, which is used as one of the criteria for “contribution to shareholders and capital market evaluation perspectives” to evaluate Directors concurrently serving as Executive Officers, is calculated based on the average share price for the fiscal year (see table below) to avoid the impact of sudden share price fluctuations.

TSR calculated based on the average share price for the fiscal year
Holding period 1 year 2 year 3 year 4 year 5 year 6 year
RICOH (incl. dividends) 117.9% 112.4% 163.4% 126.2% 123.1% 133.3%
TOPIX (incl. dividends) 124.5% 126.0% 150.2% 161.7% 157.5% 160.5%
Notes:
1. March 31, 2024 is the record date for TSR.
2: The TSR is calculated using the average of the daily dividend-included stock price for the year in order to equalize the effect of the share price at the beginning and the end of the period.

Evaluation of CEO and CEO Succession Plan

The CEO succession plan is an important measure for improving shareholder value and corporate value of the Ricoh Group in a continuous manner over the medium to long-term and continuously fulfilling the social responsibilities of the Group as a member of society.

From the viewpoint of strengthening corporate governance, the Group works to establish a CEO succession plan with procedures that are objective, timely, and transparent.

CEO Evaluation

  • The CEO is evaluated annually in two stages by the Nomination Committee, at the request of the Board of Directors. As with Directors who concurrently serve as Executive Officers, the CEO is evaluated based on “Management oversight status as Director,” “Financial aspects including key management indicators regarding business results, return on capital, etc.” and “Contribution to shareholders and evaluation by capital markets” (see above), as well as “Future financial viewpoint” to evaluate his/her overall management supervision and business execution capabilities as CEO.
  • The Nomination Committee's deliberations and conclusions on the evaluation of the CEO are reported to the Board of Directors to effectively monitor the CEO.
Key items for CEO evaluation
Evaluation perspective Category Evaluation items (typical items) Examples of item details
Management oversight status Qualifications / abilities Actions aimed at maximizing shareholder value and corporate value, attitude toward executive oversight and mutual checks and balances among Directors, risk management, and insight necessary for corporate management
Financial indicators Business performance Business performance on a consolidated basis Sales, operating profit, profit, ROE, ROIC, FCF
Status of annual business plan By business unit, by region, key measures
Performance under the Mid-Term Management Strategy Finance, key measures
Other Asset efficiency, productivity, comparison with other companies, etc.
Capital market / shareholder indicators Capital market Stock price indicators Stock price, market capitalization, PBR
Rating S&P、R&I
Shareholders TSR/shareholder returns Single-year and multi-year TSR, dividends
Future financial indicators (ESG) Environment Environmental performance achievements Reduction of CO2 emissions, resource efficiency in products, reduction of water usage and waste, pollution prevention
Employees Development and use of human resources Digital training completion rate, female manager ratio
Global employee awareness survey Employee engagement
Safety and health Number of work-related accidents, initiatives for mental health
Customers Material customer incidents Material product or information security incidents
Customer satisfaction survey Third-party investigation results regarding products and services
Governance Governance adequacy and enhancement Governance system reforms and reinforcement
Compliance Number of legal violations, number of incident reports

CEO Oyama, who took office on April 1, 2023, was evaluated over a period of approximately nine months from his date of appointment to the second evaluation date during fiscal 2023. The details of this evaluation were reported to the Board of Directors by the Chairperson of the Nomination Committee, and then feedback was provided to Mr. Oyama.

Selection, development and evaluation of CEO candidates

Positioning of the Nomination Committee and the Board of Directors

Once a year, the CEO prepares a list of potential future CEO candidates together with a development plan for them and elaborates on the proposals at the Nomination Committee. The Nomination Committee discusses the appropriateness of the list of CEO candidates and development plans, advises to the CEO on candidate development, and reports the findings to the Board of Directors. The Board of Directors confirms the appropriateness of the candidate selection and development plans based upon reporting from the Nomination Committee and is actively involved in the selection and development of CEO candidates.

Selection of candidates

CEO candidates are selected according to the following criteria, depending on the timing of the change. The backup candidate in case of accident is determined by resolution of the Board of Directors at the same time as the CEO is selected.

Terms Number of persons selected
Backup candidate in case of accident One
First candidate in line Several
Second candidate in line Several
Development of candidates

The Nomination Committee deliberates on the development plan for future CEO candidates and provides guidance to the CEO, who, in the next fiscal year, provides growth opportunities suited to each candidate according to their individual goals, allowing the candidates to gain experience. The CEO also provides direct guidance to promote the candidate's development based on individual assessment.

Evaluation of candidates

CEO candidates are evaluated annually, and the CEO reports on the achievements and growth of each candidate during the development period to the Nomination Committee. The Nomination Committee deliberates on the continuation or replacement of CEO candidates and, if necessary, evaluates CEO candidates, seeking advice from outside experts, etc., and reports the results of its deliberations to the Board of Directors. Upon reporting from the Nomination Committee, the Board of Directors evaluates the CEO candidates and confirms the validity of deliberations on which candidates are to be retained or to be replaced, and is actively involved in the process.

Compensation of Directors and Audit and Supervisory Board Members

Executive Compensation Policy

Executive compensation is used as a concrete incentive to improve the Ricoh Group's corporate earnings and achieve sustainable growth in shareholder value over the medium- to long-term. In addition, from the perspective of strengthening corporate governance, measures are taken to secure objectivity, transparency, and appropriateness in setting up compensation levels and determining individual compensation. The Company determines executive compensation based on the following basic policies:

Compensation composition
  • Compensation for Internal Directors who concurrently serve as Executive Officers is comprised of three elements: i) basic compensation that reflects expected roles and responsibilities, ii) bonuses that reflect business results (performance-linked compensation), and iii) compensation that reflects medium- to long-term increase in shareholder value.
  • Compensation for Internal Directors who do not concurrently serve as Executive Officers is comprised of basic compensation, bonuses and stock-based compensation in light of their role of overseeing business execution as full-time Director with extensive knowledge of the actual situation of the Company.
  • Compensation for Outside Directors responsible for management oversight and Audit & Supervisory Board Members responsible for auditing is comprised only of basic compensation in order for them to focus on fair oversight and auditing, thereby ensuring independence from the execution of business.
Governance
  • The Company will ensure objectivity, transparency and appropriateness in designing the compensation system, setting compensation levels and determining individual compensation through appropriate external benchmarks and ongoing deliberations and monitoring by the Compensation Committee.
  • The Compensation Committee and the Board of Directors deliberate on the appropriateness of individual director compensation amounts based on the results of the Nomination Committee's evaluation of Directors and other factors.

Compensation of Directors

How to determine policy regarding decisions on individual compensation, etc. for Directors

The policy is determined by the Board of Directors taking into consideration the deliberation and recommendation of the Compensation Committee, which is an advisory body to the Board of Directors.

Policy regarding decisions on individual compensation, etc., and matters related to performancelinked compensation, non-monetary compensation, etc. for Directors for fiscal 2023

Process for determining compensation

The Company has established a voluntary Compensation Committee to build a more objective and transparent compensation review process that contributes to increasing profits, enhance corporate value, and strengthen corporate governance through incentives. The Compensation Committee determines each compensation plan for basic compensation, bonuses, compensation for acquiring stock, and performancelinked stock-based compensation after multiple deliberations based on the compensation standards for Directors and business performance, as well as the results of the Nomination Committee's evaluation of Directors, and makes recommendations to the Board of Directors.

The Board of Directors deliberates on and decides each compensation plan recommended by the Compensation Committee. With respect to bonuses, the Board of Directors determines the total amount of bonuses to be paid after confirming that the amount of bonuses for each individual Director is appropriate in accordance with the formula for Directors' bonuses, and decides on a proposal for the payment of bonuses to Directors and whether or not to submit the proposal to the General Meeting of Shareholders. After the proposal for payment of bonuses to Directors is approved at the General Meeting of Shareholders, the amount of the individual bonuses determined by the Board of Directors is paid.

Policy for determining compensation level

In order to ensure an appropriate link to corporate performance, the Compensation Committee confirms every year whether the target level of the Company's performance has been achieved for each compensation category of basic compensation and short-, medium-, and long-term incentives. The compensation levels of the peer group officers based on the results of a survey by an external professional organization are used as guides, while the payment rate for short-, medium-, and long-term incentives is set to fluctuate according to the Company's performance.

Compensation for Directors
Type Name Internal Director Outside Director Comments
Fixed Basic compensation Compensation based on roles and responsibilities
Variable (short-term) Performance-linked bonuses Linked to achievement of performance targets
Variable (medium- to long-term) Compensation for acquiring stock The entire amount paid is used for the acquisition of Company shares through the Executive Stock Ownership Plan
Performance-linked stockbased compensation Incentive to enhance shareholder value and corporate value over the medium to long term
i) Basic compensation (fixed)

Basic compensation is cash compensation paid monthly during the term of office as compensation that reflects the roles and responsibilities expected of Directors.

The amount of compensation is decided within a range of the total amount of compensation determined at the general meeting of shareholders, and the total amount of compensation paid for fiscal 2023 was ¥281.68 million.

Composition of compensation Main method of setting compensation levels
Internal Directors “Compensation pertaining to management oversight” and “compensation reflecting the importance of individual roles and management responsibilities&edquo; as a base, with additional “compensation based on positions, such as Representative Director, member of the Nomination Committee, or member of the Compensation Committee&edquo;
  • The importance of individual roles and management responsibilities of Directors who concurrently serve as Executive Officers are determined with reference to the job grade framework of external specialized agencies.
  • Compensation for Directors who do not concurrently serve as Executive Officers is determined in light of their role of overseeing business execution with their extensive knowledge of the actual situation of the Company serving full-time.
Outside Directors “Compensation pertaining to management oversight” and “compensation pertaining to advice to management” as a base, with additional “compensation based on positions, such as Chairperson of the Board of Directors, Chairperson of the Nomination Committee and Chairperson of the Compensation Committee”
  • The amount of compensation is set with reference to objective data from external specialized agencies.
ii) Performance-linked bonuses (short-term)

Performance-based bonuses are monetary compensation paid after the end of a fiscal year as compensation that reflects the Company's performance and shareholder value improvements in the target fiscal year. For fiscal 2023, the following indicators were established.

Evaluation indicator Reason
Achievement of target consolidated operating profit Clarify that Directors are responsible for increasing earnings and improving profitability by setting operating profit, which correlates with market capitalization and represents achievements in business activities, as an evaluation indicator
Achievement of target ROE Clarify that Directors are responsible for improving shareholder value by setting ROE, a key indicator for enhancing return on capital, as an evaluation indicator
Annual DJSI Rating Provide an incentive for ESG improvement by using the DJSI's annual rating, which is used as a tool for confirming company-wide ESG initiatives, as an evaluation indicator

In addition, the Compensation Committee deliberates on the appropriateness of individual bonus payment amounts based on the results calculated by the formula for calculating Directors' bonuses below, including the results of the evaluation of Directors by the Nomination Committee, and make recommendations to the Board of Directors, which then decides whether or not to submit a proposal for the payment of bonuses to Directors to the General Meeting of Shareholders.

With regard to bonuses for fiscal 2023, the Compensation Committee's deliberations determined that the results calculated according to the formula for calculating Directors' bonuses are appropriate, and the total amount to be paid is ¥63.85 million.

(Reference) Formula for calculating Directors' bonuses

(Reference) Formula for calculating Directors' bonuses

Targets and Results for Evaluation Indicators (fiscal 2023)
Target* Results Factor
Achievement of target consolidated operating profit ¥70.0 billion ¥62.0 billion 0.71
Achievement of target ROE 5.3% 4.5% 0.85
Annual DJSI Rating World World 1.05
  • *
    The target values are the fiscal 2023 forecast which was briefed in the fiscal 2022 full-year financial results released on May 8, 2023.
iii) Compensation that reflects improvement in shareholder value (medium- to long-term)

Compensation that reflects the stock price consists of the following “compensation for acquiring stock,” and “performance-linked stock-based compensation” for the purpose of further strengthening Directors' commitment to improving the Company's corporate value over the medium- to long-term.

(Cash compensation for the purpose of acquiring stock)

Cash compensation for the purpose of acquiring stock is cash compensation intended to steadily increase the number of shares held by Directors and to enable them to share with shareholders the benefits and risks arising from fluctuations in the stock price. Cash compensation for the purpose of acquiring stock is paid monthly as part of fixed salary during the term of office, and the entire amount paid is used for the acquisition of Company shares by the Ricoh Executive Stock Ownerships Plan. The amount is set for each position within the range of the total compensation decided at the general meeting of shareholders. The total compensation paid for fiscal 2023 was ¥12.07 million.

(Performance-linked stock-based compensation)

The performance-linked stock-based compensation (the “Plan”) is a plan under which the Board Incentive Plan Trust (hereinafter referred to as the “Trust”) funded by the Company acquires the Company's common stock (“Company Shares”) from the stock market (including off-floor trading) and delivers the number of Company Shares equivalent to the number of points granted by the Company to each Director through the Trust. In principle, Directors will receive Company Shares after the completion of each period subject to performance evaluation (each period of three consecutive fiscal years commencing on April 1 of each year). The number of points granted to each Director by the Company will be determined based on the base amount for each job grade in accordance with rules governing performance shares determined by resolution of the Board of Directors and will vary between 0% to 200% by taking into account the evaluation of the Company's TSR relative to the TOPIX (including dividends) TSR growth rate as well as its ranking relative to the TSR of the peer group, and the degree of achievement of ESG targets during the performance evaluation period. Company Shares will be delivered at a rate of one share per point. In addition, preissuance malus-clawback clause has been established to demand the return of stock-based compensation in the event of serious misconduct, etc. that causes an impact on the Company during the Director's term of office.

The Plan was introduced on September 1, 2023 following a partial amendment to the stock-based compensation plan with stock price conditions resolved at the 123rd Ordinary General Meeting of Shareholders held on June 23, 2023. For the plan before the amendments, in principle, the Company will stop granting new points after September 1, 2023, and the number of Company Shares corresponding to the accumulated points will be delivered at retirement in accordance with the provisions of the plan before the amendments. The amount of expenses recorded based on the points granted for the fiscal 2023 under the Plan before the amendments was ¥74.13 million, and shares (8,400 shares) were granted to an internal Director who retired during fiscal 2023 in proportion to the result of the comparison of the Company's stock price growth rate (103.7%) with TOPIX growth rate (138.0%) during the tenure of the Director to the accumulated points (the indicator was selected to have Directors share with shareholders the benefits and risks arising from fluctuations in the stock price).

(Major characteristics of the Plan)
1 Evaluation indicators (Reason and aim for setting indicators) The evaluation of the Company's TSR relative to the TOPIX (including dividends) TSR growth rate and its ranking relative to the TSR of the peer group, and the degree of achievement of ESG targets during the performance evaluation period (to strengthen the link between management responsibility for increasing shareholder value and achieving sustainable development goals and stock-based compensation)
2 Standard for granting points Points are granted in a range between 0% to 200% according to the above evaluation criteria based on the base amount of stock-based compensation by job grade and the base stock price
3 Timing of delivery of Company Shares to the eligible Directors In principle, after the completion of each performance evaluation period (three years after the commencement of the performance evaluation period)
(Reference) Process from grant of rights to delivery of shares under the Plan (image)

(Reference) Process from grant of rights to delivery of shares under the Plan (image)

The number of points to be granted for fiscal year X is determined on a single fiscal year basis after the evaluation over a performance evaluation period of three fiscal years, including fiscal year X and two subsequent fiscal years (X+1 year and X+2 years) and three years (X+3 years) after the end of the performance evaluation period (three fiscal years), and shares are issued accordingly. Similarly, the number of points to be granted for fiscal year X+1 is determined on a single year basis after the evaluation over a performance evaluation period of three fiscal years, including fiscal year X+1 and two subsequent fiscal years (X+2 years and X+3 years) and three years (X+4 years) after the end of the performance evaluation period (three fiscal years), and shares are issued accordingly.

(Reference) Formula for performance-linked stock-based compensation for Directors

(Reference) Formula for performance-linked stock-based compensation for Directors

Policy on determining the ratio of fixed and variable compensation for Directors

In order to clarify responsibility for performance for each role and function, the ratio of fixed compensation (basic compensation) to variable compensation (performance-linked bonus, compensation for acquiring stock, and performance-linked stock-based compensation) is designed so that those with more management responsibility will receive a greater proportion of variable compensation. For the highest-ranking position of President and CEO, the fixed/variable compensation ratio will be approximately 5:5 when the standard performance target for fiscal 2023 is achieved (Operating profit of ¥70.0 billion and ROE of 5.3%), and 3:7 when the maximum performance target is achieved (Operating profit of ¥84.0 billion or more and ROE of 7.95% or higher).

The Company will continue to emphasize the enhancement of shareholder value and corporate value over the medium to long term. It will further increase the ratio of variable compensation linked to shareholder value and business performance. Additionally, it will continue to evaluate the appropriate amount of compensation for each compensation type.

Overiew of Composition of Compensation for President and CEO

Overiew of Composition of Compensation for President and CEO

Other important matters regarding decisions on individual compensation, etc. for Directors

1) Return of stock-based compensation (malus-clawback clause)

Regarding performance-linked stock-based compensation, a malus clause and a clawback clause are stipulated in the rules governing performance shares determined by the Board of Directors of the Company. In the event that a Director engages in serious misconduct, etc. that negatively impacts the Company, all or part of the points granted up to that time will be nullified by a resolution of the Board of Directors and the Director subject to the malus clause and the clawback clause will not be eligible for beneficiary rights related to the nullified points.

Furthermore, the Company can demand that those who have already received delivery of Company Shares and delivery of money in lieu of Company Shares to return the amount obtained by multiplying the total number of points by the closing price of the Company Shares on the Tokyo Stock Exchange on the date such request is made.

2) Prohibition of stock trading for a certain period

In compliance with insider trading regulations, even after the delivery of the Company's shares, incentive compensation shares may not be bought or sold until one year has elapsed from the date following the recipient's retirement.

3) Handling of compensation amid significant environmental changes, etc.

In the event of a significant change in the business environment, sudden deterioration of business performance, and quality issues that may damage corporate value, serious accidents, scandals, etc., the compensation for Directors may be temporarily reduced or suspended by resolution of the Board of Directors.

Reasons why the Board of Directors has determined that the content of individual compensation, etc. for Directors is consistent with the policy for determining compensation

In determining individual compensation for Directors in fiscal 2023, the Compensation Committee conducted a multifaceted examination including consistency with the above policy for determining compensation, and the Board of Directors deliberated and made decisions, respecting the recommendation made by the Compensation Committee. On this basis, we have determined that the individual compensation for Directors in fiscal 2023 was consistent with the above policy for determining compensation.

Compensation, etc. for Audit & Supervisory Board Members

Compensation for Audit & Supervisory Board Members consists only of basic compensation for their role of appropriately performing audits. Compensation levels are discussed by the Audit & Supervisory Board based on objective data by external specialized agencies and are determined within the remuneration framework for Audit & Supervisory Board Members approved at the 84th Ordinary General Meeting of Shareholders.

Matters concerning resolutions at the general meeting of shareholders regarding compensation of officers, etc.

Compensation type Details Resolution Number of recipients at the time of resolution
Compensation for Directors The amount of basic compensation (including the cash portion of the compensation for acquiring stock): ¥46 million or less per month (including ¥7 million or less per month for Outside Directors) 116th Ordinary General Meeting of Shareholders held on June 17, 2016 11 (including 4 Outside Directors)
The maximum amount of contribution and the maximum total number of points to be granted to Directors for the stock-based compensation with stock price conditions are ¥300 million in total (¥100 million per fiscal year) and 300,000 points in total (100,000 points per fiscal year) for the initial period (from the fiscal year ended March 31, 2020 to the fiscal year ended March 31, 2022).
In the event that the period covered is extended by a resolution of the Board of Directors of the Company for a period not exceeding five fiscal years, the amount shall be ¥100 million multiplied by the number of fiscal years of the extended period, and the number of points shall be 100,000 points multiplied by the number of fiscal years of the extended period.
119th Ordinary General Meeting of Shareholders held on June 21, 2019 3
The maximum total number of points to be granted to Directors for the performance-linked stock-based compensation is 200,000 points for one performance evaluation period, and the maximum amount of money to be contributed as funds to acquire the number of Company Shares equivalent to the number of points are ¥200 million 123rd Ordinary General Meeting of Shareholders held on June 23, 2023 3
Compensation for Audit & Supervisory Board Members The amount of basic compensation: ¥9 million or less per month 84th Ordinary General Meeting of Shareholders held on June 29, 1984 4

Assessment of Effectiveness of Board of Directors

On May 7, 2024, the Company evaluated the effectiveness of the Board of Directors during fiscal 2023 (from April 2023 to March 2024), and the results are as outlined below.

Outline of Evaluation: Effectiveness of the Board of Directors during fiscal 2023

The evaluation continued to include how the Nomination Committee and Compensation Committee as well as the response of the business executives to Board of Directors, along with the effectiveness of the Board of Directors. A third-party evaluation was also implemented as well in order to ensure objectivity.

Evaluation process

The evaluation was carried out at a discussion attended by all Directors and Audit & Supervisory Board Members, after sharing written evaluations by the Directors and the Audit & Supervisory Board Members, as well as the results of questionnaires' analysis by the third-party anonymous survey. Through discussions, participants reviewed and evaluated the performance of the Board of Directors during fiscal 2023, in terms of effectiveness in implementing the basic policies governing operation of the Board of Directors and the three action items outlined below, which were set forth by the Company's Board of Directors in the last evaluation.

Fiscal 2023 basic policies
  1. Discuss and oversee the realization of corporate value that meets stakeholder expectations
  2. Monitor and support performance and key measures, from both quantitative and qualitative aspects, to achieve substantive growth with transformation into a digital services company
Fiscal 2023 action items
  1. Enhance deliberations on improving corporate value, deepen discussions to a level where concrete measures can be implemented, and provide more effective supervision from the perspective of corporate value
  2. Supervise and support the Company to achieve substantive growth with transformation into a digital services company through steady implementation of the fiscal 2023 business plan
  3. Continuously improve integrated risk management linked to the management system, which enables both sound risk-taking and risk control in order to accelerate the transformation into a digital services company

Results summary of the “Evaluation of Effectiveness of the Board of Directors” for fiscal 2023

Results of operation of the Board of Directors

In fiscal 2023, under the new management structure, we devoted considerable time to deliberations aimed at improving corporate value, deepening discussions from a shareholder perspective, and ensuring the steady implementation of measures through the operation of the Board of Directors. Additionally, as the first year of the 21st Mid-Term Management Strategy, we deliberated and decided on establishing a joint venture, mergers and acquisitions, and the sale of business to accelerate the transformation of our business structure into a digital services company.

Furthermore, we continuously conducted on-site inspections by Outside Directors and Outside Audit & Supervisory Board Members, roundtable discussions with local employees, and participation in management meetings as observers to gain understanding of the Company's actual situation. In addition, we enhanced information sharing with Directors and Audit &: Supervisory Board Members through prior briefings, aiming to improve the quality of discussions at Board of Directors meetings and to exercise effective supervisory functions. The allocation of time to agenda items at meetings of the Company's Board of Directors held in fiscal 2023 is disclosed as follows, for the purpose of ensuring the transparency in the status of deliberations of the Board of Directors.

  • *1
    In addition to agenda items for resolution of the Board of Directors, these include Director's review meetings and governance review meetings held for deliberation in preparation for making a resolution
  • *2
    Resolutions in accordance with the provisions of the Companies Act, personnel matters, other individual proposals, etc.
  • *3
    In addition to the deliberation time of the Board of Directors meetings and review meetings in the graph above, an informal disucssion forum was established, where discussions on improving corporate value were held eight times

Summary

The following is a summary of the results of discussions among the members of the Board of Directors regarding written evaluations by the Directors and the Audit & Supervisory Board Members, as well as thirdparty evaluations.

  • It was concluded that the composition of the Company's Board of Directors, with a majority of Outside Directors possessing diverse expertise, was appropriate under the new structure both in terms of oversight and execution. With appropriate agenda setting and neutral meeting management by the Chairperson of the Board, who was an Outside Director, supervision and decision-making were carried out through free and vigorous discussions from multiple perspectives. The execution team took the Board's discussions seriously as well, reflecting them in management without obscuring issues. Therefore, it was concluded that the effectiveness of the Board of Directors continued to be ensured.
  • At the Nomination Committee, the evaluation of the new executive structure, including the CEO, was conducted fairly and rigorously. At the Compensation Committee, after clarifying pending issues, repeated deliberations were conducted on the compensation system aimed at improving corporate value. Both committees, which are chaired by an Outside Director and consist of a majority of Outside Directors, carried out deliberations from a shareholder perspective and were evaluated as effectively functioning as advisory bodies to the Board of Directors.
  • On the other hand, it was pointed out that “implementing measures to improve corporate value and generating positive results,” which have been subjects of discussion by the Board of Directors, remain the Company's most critical issue and need to be strictly supervised from the perspective of stakeholders, including shareholders.
  • In addition, it was pointed out that it is necessary to enhance deliberations in order to meet stakeholder expectations for growth, further clarifying the future vision of a company that has achieved a transformation in business and revenue structures as well as the ideal management capital that supports this vision.
Fiscal 2023 action items 1 and 2
  • The Corporate Value Improvement Project was launched under the new management structure. The Board of Directors actively engaged from the planning stages of the initiatives, dedicating significant time to discussions, including informal forums, to help effect actionable measures. It was concluded that effective supervision was achieved through suggestions and feedback from stakeholders, including shareholders.
  • It was highly valued that, towards the transformation into a digital services company which involves profit growth and improvement of capital profitability, the Board of Directors strove to monitor the progress of key measures of each business unit and supported the transformation of the business portfolio by the establishment of a joint venture, mergers and acquisitions, and sale of business.
  • On the other hand, it was pointed out that it is necessary to take the performance results of fiscal 2023 to heart and enhance the ability to respond to environmental changes and build SCM through the monitoring of the fiscal 2024 business plan to strengthen management resilience.
  • Additionally, there was a shared recognition that the implementation of measures to improve corporate value and the generation of positive results are the most critical issues. It was suggested that it is necessary to visualize and clarify the growth potential and revenue structure of the digital services business as the Company's future vision for achieving corporate value improvement, as well as to enhance the management capital, including human resources, that underpin this vision and proceed by having execution and supervision coordinate in order to gain stakeholders' confidence.
Fiscal 2023 action item 3
  • It was evaluated that the governance system has been strengthened comprehensively by enhancing reports from and discussions with Audit & Supervisory Board Members and promptly improving matters pointed out by the Audit & Supervisory Board concerning organizational structure through sincere discussions by the executive team, Nomination Committee, and Board of Directors.
  • On the other hand, it was pointed out that there is a need to conduct integrated risk management to address diversified and complex global risks, and continuously check and improve the headquarters and organizational structure so that it is suitable for a digital services company.

Efforts to improve the effectiveness of the Board of Directors in fiscal 2024

Based on the above evaluation, the Company's Board of Directors will operate in accordance with the following basic policies and work to improve the effectiveness of the Board of Directors based on three specific action items.

Fiscal 2024 basic policies

  1. Supervise the implementation of measures to improve corporate value and generation of positive results
  2. Enhance deliberations and support to further clarify the Company's future vision that can meet stakeholders' expectations

Fiscal 2024 action items

  1. Position the execution of various measures for improving corporate value, which were considered extensively in fiscal 2023, as a key issue, and monitor and support the progress of the fiscal 2024 business plan in conjunction with these measures
  2. Deepen discussions to further clarify the Company's future vision that will meet stakeholders' growth expectations, and supervise and support the formulation and implementation of measures aimed at realizing this vision
  3. Enhance management capital, including human resources, optimize organizational structure, and check risk management structure, etc. to accelerate the transformation of business structure, and promote continuous development and improvement

Election of Audit and Supervisory Board Members

Approach to Election of Audit & Supervisory Board Members

Election Criteria for Audit & Supervisory Board Members

Candidates for Audit & Supervisory Board Members are selected for a balance of knowledge, experience, and specialized abilities required of the Audit & Supervisory Board taken into consideration, such as, in particular, the appointment of at least one person with sufficient knowledge of finance and accounting, in addition to the candidate's ability to contribute to the sound and sustained growth of the Company and the medium- to long-term enhancement of its corporate value through the performance of duties as Audit & Supervisory Board Member. In selecting candidates for Audit & Supervisory Board Members, the Audit & Supervisory Board has established the following criteria and makes a comprehensive judgment based on these criteria.

Audit ability
  1. Appropriate experience, ability, and the necessary knowledge regarding finance, accounting and law
  2. Professional skepticism and the ability to investigate facts properly, with an earnest attitude, and exercise objective judgement
  3. Sense of duty and courage founded on personal beliefs, and the ability to make active and forthright suggestions and proposals to Directors and employees
  4. The ability to see matters from a shareholders' perspective, act on this perspective, and engage in audits based on an attitude of learning from actual front lines, actual things and actual facts
Knowledge background and temperament
  1. Healthy in mind and body, and able to serve for a full four-year tenure as Audit & Supervisory Board Member
  2. Always aspires to improve him/herself, with a desire to learn new things
  3. Able to communicate with local top management in English

Election Criteria for Outside Audit & Supervisory Board Members

In addition to the criteria above, Outside Audit & Supervisory Board Members are elected based on their high degree of specialist insight in the fields of corporate management, finance, accounting and law, and their extensive experience. The absence of any issues of independence regarding their relationships with the Company, its Representative Director, other Directors and important employees, with reference to the Company's Standards for Independence of Outside Directors and Outside Audit & Supervisory Board Members, is an additional criterion.

Diversity

In appointing Audit & Supervisory Board Members, the Company believes that the Audit & Supervisory Board should be composed of Audit & Supervisory Board Members with diverse experiences and perspectives, in addition to the above-mentioned auditing abilities, backgrounds, and personalities.

In addition, no distinction is made on the basis of race, ethnicity, gender, nationality or similar attributes, and candidates are selected based on their character and knowledge, thus ensuring diversity in such attributes.

Election Process for Audit & Supervisory Board Members

“Recommendation of candidates” and “candidate nomination/proposal” for Audit & Supervisory Board Members are conducted primarily by the Audit & Supervisory Board, with an emphasis on ensuring the independence of Audit & Supervisory Board Members in accordance with the process shown below.

Audit & Supervisory Board Members draw up a list of candidates for Audit & Supervisory Board Members based on the election criteria for Audit & Supervisory Board Members in deliberation with the CEO as necessary. Audit & Supervisory Board deliberates, nominates and proposes candidates to the Board of Directors after confirmation by the Nomination Committee.

The Board of Directors passes a resolution for a proposal for the election of Audit & Supervisory Board Members submitted to the General Meeting of Shareholders based on the nomination/proposal of the Audit & Supervisory Board.

Standards for Independence of Outside Directors
and Outside Audit & Supervisory Board Members

  1. In principle, Outside Directors and Outside Audit & Supervisory Board Members of the Company should be independent from the Company and should satisfy all of the items set out below.
    1. A person who is not a shareholder holding 10% or more of the total voting rights of the Company (a “major shareholder”), or a person who is not a director, audit and supervisory board member, accounting advisor, executive officer, executive director, corporate officer, manager or any other employee of the major shareholder of the Company.
    2. A person who is not a director, audit and supervisory board member, accounting advisor, executive officer, executive director, corporate officer, manager or any other employee of a company of which the Ricoh Group is a major shareholder.
    3. A person who is not a director, audit and supervisory board member, accounting advisor, executive officer, executive director, corporate officer, manager or any other employee of the Ricoh Group, or a person who was not a director, audit and supervisory board member, accounting advisor, executive officer, executive director, corporate officer, manager or any other employee of the Ricoh Group within 10 years preceding the assumption of the office of Outside Directors and Outside Audit & Supervisory Board Members.
    4. A person of which the Ricoh Group was not a major business partner (whose sales to the Ricoh Group accounted for 2% or more of its consolidated net sales) in the immediately preceding fiscal year or any of the three fiscal years prior to such fiscal year, or a person who is not a director (excluding outside directors who are independent), executive officer, executive director, corporate officer, manager or any other employee thereof (including its parent company and subsidiaries).
    5. A person who was not a major business partner of the Ricoh Group (to which sales of the Ricoh Group accounted for 2% or more of consolidated net sales of the Ricoh Group) in the immediately preceding fiscal year or any of the three fiscal years prior to such fiscal year, or a person who is not a director (excluding outside directors who are independent), executive officer, executive director, corporate officer, manager or any other employee thereof (including its parent company and subsidiaries).
    6. A person who is not a consultant, certified public accountant, certified tax accountant, lawyer or any other professional who received money or other property other than executive compensation, either directly or indirectly, from the Ricoh Group in an amount of ¥10 million or more in the immediately preceding fiscal year or per year in average over the past three fiscal years.
    7. A person who does not belong to an organization, such as a law firm, auditing firm, tax accounting firm, consulting firm or any other professional advisory firm, that received money or other property, either directly or indirectly, from the Ricoh Group in an amount equivalent to 2% or more of its total revenue in the immediately preceding fiscal year or per year in average over the past three fiscal years.
    8. A person who is not a spouse, a relative within the second degree of kinship or a relative who lives in the same household of a person who falls under the items (1) through (7).
    9. A person who is not a director, audit and supervisory board member, accounting advisor, executive officer, executive director, corporate officer, manager or any other important employee of a company, its parent company or subsidiary that has directors dispatched from the Ricoh Group.
    10. A person who is unlikely to cause a substantial conflict of interests with the Company.
  2. The Company may appoint a person as Outside Director or Outside Audit and Supervisory Board Member if it determines that the person is qualified for the post, even though he/she fails to satisfy any of the above items (1) and (4) through (9) in the preceding paragraph, provided that the Company explains to external parties the reason for its determination that the person qualifies for the post.

Cross-Shareholdings

Policy Regarding Cross-Shareholdings

From the viewpoint of streamlining and strengthening of business alliance and development of collaborative businesses, the Company shall be able to hold shares of the related partners only when such holding of shares is deemed necessary and effective for the future development of the Ricoh Group, while taking the returns suchas dividends into consideration.Specifically, the Board of Directors will verify, for each issue, whether the benefits and risks of holding shares are worth the capital cost, and if holding shares loses significance in the medium- to long-term, they will be reduced accordingly.

Exercise Criteria for Voting Rights to Cross-Shareholdings

The Company will exercise voting rights attached to cross-shareholdings upon examining each agenda whether it enhances the corporate value of the investee in the medium- to long-term, or whether it impairs shareholder value, and will determine approval or disapproval.

Policy for Constructive Engagement with Shareholders

The Company engages dynamically and constructively with shareholders. We maintain a cycle in which we reflect feedback from shareholders in our activities to cultivate trust through mutual understanding. In taking action based on that feedback cycle, we seek to innovate and deliver value benefits everyone, everywhere, helping to enhance their lives and create social sustainability while increasing medium- and long-term corporate value.

Person responsible for dialogue with shareholders Representative Director, President and CEO
Department(s)/person(s) in charge Depending on the purpose of the dialogue and the number of shares held, this will be conducted by theIR/SR* departments, and by the President and CEO, CFO, business unit presidents, CHRO, ESG officer, and Internal as well as Outside Directors/Audit & Supervisory Board Members
Main dialogue opportunities Large and small meetings such as medium- to long-term strategy briefings, financial results briefings, and business briefings, as well as 1-on-1 individual dialogues are conducted. In addition, briefings are held at externally sponsored IR events and conferences as appropriate
Feedback to management
  1. After conducting large meetings such as briefings on quarterly financial results and medium- to longterm strategy briefings, we report on reactions from the capital market based on information including dialogue with shareholders and investors and analyst reports
  2. The views on the Company obtained through dialogue with management and the IR/SR departments, as well as with the capital market through means such as a perception study survey, are shared with management and executives, with the President and CEO and CFO taking the lead in improving disclosure that leads to more constructive dialogue
  3. We report the opinions of shareholders and investors, mainly when management engages in dialogue with them, unchanged in principle in terms of content, in order to provide feedback to management as clearly and without consistently possible
Regarding insider information To prevent the leak of insider information and ensure fairness in information disclosure, the Company observes a quiet period from the day following the final day of each fiscal year to the day of the annual financial results announcement
  • *
    SR (Shareholder Relations): Activities aimed at building trust with shareholders

Results of dialogue for the current fiscal year

The Company's information dissemination and dialogue results for the current fiscal year are as follows.

Total of 6 large meetings (2 business briefings / 4 financial results briefings)
Total of 6 small meetings (6 management* meetings)
Total of 256 1-on-1 meetings (41 management* meetings [15 IR/ 26 SR] / 212 IR/SR departments / 3 ESG department)
  • *
    CEO, CFO, and ESG officer
Timing and themes of management dialogue

Timing and themes of management dialogue

PAGE TOP