Sending/receiving, saving, or expanding files may fail if the smart device enters sleep mode during these operations. Ensure that the smart device will not enter sleep mode during these operations.
While the whiteboard processes data, wait until the operation on the whiteboard is complete before performing the next operation.
Due to the specification of the operating system, RICOH Smart Device Connector may quit unexpectedly if you try to display a large-size file on the smart device. If this happens, reduce the size or resolution of the file.