Ricoh Group Code of Conduct

1. Proactive leadership of top management

• - Top management shall proactively implement the Guidelines.
• - Top management shall build effective governance systems.
• - In the event of actions contrary to the Guidelines, top management shall take charge to resolve the situation and fulfill accountability.
• - In the event of actions contrary to the Guidelines, top management shall impose strict disciplinary action against them, including top management itself.

Top management shall recognize that it is their role to realize the spirit of the Guidelines. And it shall also proactively implement the Guidelines and strive raise awareness of the Guidelines within the corporation and the entire corporate to achieve its full compliance. Top management shall conduct thorough and organized crisis management in the face of actions by natural disasters and other crises.
Top management shall constantly grasp the internal and external voices and establish an effective governance system.

When a situation contrary to the Guidelines occurs, top management itself shall clarify both internally and externally that it will take charge to resolve the situation, determine the cause of infringement and make efforts to prevent similar violations in the future.
At the same time, top management shall promptly make full public disclosure, explain what has occurred, and, upon determining the source of competence and responsibility, impose strict disciplinary action against those held responsible, including top management itself.