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Ricoh selected as Digital Transformation Stocks 2022

Evaluated for its efforts to utilize AI technology and data at production sites and customer business sites

June 13, 2022

TOKYO, June 13, 2022 – Ricoh was selected for the first time as one of the Digital Transformation (DX) Stocks 2022, jointly conducted by Japan's Ministry of Economy, Trade, and Industry and the Tokyo Stock Exchange. The DX Stocks is a recognition system for companies that are engaged in digital transformation, utilizing digital technology to radically transform such as their business models that lead to new growth and strengthen competitiveness.

This selection is based on the recognition towards Ricoh's corporate management direction to transform into a digital services company, specific measures to utilize artificial intelligence (AI) technology and data at production sites, and group-wide efforts to provide new value that solve issues at customers' workplaces. Ricoh is one of the 33 companies selected as this year's DX Stocks.

Ricoh's vision for 2036, which marks the 100th anniversary of its founding, is “Fulfillment through Work.” By digitally connecting people to each other, offices, and frontlines will transform work for customers and help materialize a sustainable economy.

Digital Transformation (DX) Stocks 2022

DX Initiatives in the Ricoh Group

AI implementation at Ricoh toner factories to save labor, improve quality, and increase employee satisfaction

Quality management and control of complex and lengthy processes at the company's toner factories, as well as checking and monitoring the vast amount of factory data, required a large number of skilled engineers. In addition, the shift work to support the 24-hour operation and the time and financial losses when control errors were made were both physical and mental burdens for them. To solve these issues, we adopted AI and achieved a 5% increase in total production volume by reducing labor (doubling labor productivity) and improving quality (reducing the incidence of defective products by 65% to 91%). Case 1 (Japanese only)

Creating new customer value through the usage of 360° images, cloud computing, and AI

COVID-19 pandemic has made it difficult for both the real estate industry to serve customers face to face and the construction industry to travel to construction sites. These issues have been solved with Ricoh's 360° camera “RICOH THETA,” which can easily capture an entire space in a single shot, and the cloud service “THETA*” (introduced to over 10,000 companies), which enables anyone to easily create and publish 360° content. Case 2

Service name outside Japan: RICOH360 Tours

“We are extremely pleased that Ricoh has received this external recognition for its direction and activities as we continue our transformation into a digital services company,” said Toyohito Tanaka, Senior Corporate Officer and Chief Digital Innovation Officer, Ricoh Company, Ltd.

“This DX Stock selection is a milestone in Ricoh's transformation into a digital services company, and we will continue to accelerate our transformation efforts. In 2022, we will further develop digital professionals through the RICOH Digital Academy and expand “DX initiatives for internal processes” to continue optimizing processes through the usage of digital technology. Furthermore, we will embody the customer value of digital services by expanding the co-creation platform RICOH Smart Integration.”

| About Ricoh |

Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.

With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).

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