TOKYO, Japan, – April 14, 2022 – Ricoh Company, Ltd. today announced it has been positioned by Gartner, Inc. in its Magic Quadrant for Outsourced Digital Workplace Services (ODWS) Worldwide, 2022*1 report. Ricoh is one of only 17 companies from around the world positioned within this Magic Quadrant*2.
Gartner defines ODWS as the market for managed workplace services that deliver the services, tools and capabilities to help organizations advance their digital workplace strategy. A digital workplace services strategy is a business strategy that leverages an engaging and intuitive work environment to boost workforce digital dexterity — the ambition and ability to apply technology to improve business capabilities*3.
Gartner evaluated 17 providers, including Ricoh, against evaluation criteria for Completeness of Vision and Ability to Execute in the ODWS space. This evaluation covered the following areas:
Ricoh supports the hybrid workforces of its customers across the globe through a broad range of solutions, including business process management, cybersecurity, graphic communications, and cloud and infrastructure solutions and services, as well as digital experience and digital workspace enablement.
Akira Oyama, Executive Corporate Officer and President of Ricoh Digital Services Business Unit, Ricoh Company, Ltd., says: “Supporting our customer-first approach, we believe the Gartner Magic Quadrant for Outsourced Digital Workplace Services underscores the scope of Ricoh's capacity to provide the tools needed for agile hybrid working models and collaboration that spans borders and work styles. Our global digital services and management expertise play a key role in empowering the digital workplaces of our customers around the world.”
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.
With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimize business performance.
Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD).
For further information, please visit www.ricoh.com
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