Ricoh is aware of the security vulnerabilities known as the “Ripple20” disclosed by the JSOF on June 16, 2020. These vulnerabilities could potentially allow a remote hacker to trigger an information leak if a specific TCP/IP stack version is used.
We have confirmed that Ricoh A3-sized multi-function printers, production printers, digital duplicators, Interactive White Boards, projectors, and Unified Communication Systems do not use IP stack modules from Treck Inc. and Kasago of Zuken Elmic, Inc. The affected printers and A4-sized multi-function printers are confirmed only as following:
|Aficio SP 1210N||
|Aficio GX e3300N
Aficio GX e7700N
The affected printer has potential vulnerabilities which may cause a device stall, memory destruction, and network failure, but won't be exploited by a springboard attack or cause confidential information leakage. Please visit here.
This vulnerability will not affect devices connected to the customer's network if the network is properly configured against external attacks. Ricoh recommends always using best practices for network protection, including:
Please download the updated firmware as below. Ricoh will release further updated firmware on the driver site as it is available.
|Model Name||New Firmware Version||Solved CVEs|
|Aficio GX e3300N||Ver.1.19
|Aficio GX e7700N||Ver.1.05
The security and integrity of our customers' data and devices remain of utmost importance to Ricoh and will publish additional advisories for any other affected models, when applicable.
For further details on best practices for securely setting up your printer or MFP, please visit here.
Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.
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