RICOH e-Sharing Box is supported by Ricoh’s remote management service, @Remote. If a hard disk failure is detected, Ricoh’s Technical Call Center is notified automatically, and a Ricoh customer engineer is sent out to your office to fix the problem. So, in the unlikely event that something goes wrong, you can rest assured that Ricoh will act quickly to get your services working correctly again.
To register a smart device to your RICOH e-Sharing Box, simply scan in the QR code displayed on the website. Each user registers independently, eliminating the need for time-consuming configuration and management operations.