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Our Performance Against Major CSR Indicators

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Note
Year ended
Mar. 31, 2016
Year ended
Mar. 31, 2017
Year ended
Mar. 31, 2018
Governance
1 Number of outside directors
(total number of directors)
Ricoh Co., Ltd. 3 (10) 4 (10) 4 (8) GRI:38
ISO26000:6.2
SDGs:16
2 Response rate for CSR self-assessments by suppliers (%)
( ) indicates number of suppliers asked to respond
Japan 100 (13) 100 (7) GRI: HR10, HR11
GC: 1, 2, 4-8
ISO26000: 6.3, 6.4, 6.5,
6.6, 6.7, 6.8
Data for the year ended March 31, 2018, collected from key suppliers involved in the new business (MEG systems)
China  
Thailand 100 (68)  
3 Cases of serious accidents involving
products*2
Ricoh Group 0 0 1 GRI:PR1, PR2
ISO26000:6.7
SDGs:16
Number of serious accidents involving products which jeopardize the life or physical health of consumers (which may result in death, serious injury, residual disorder, or cause carbon monoxide poisoning or fires, etc.)
MFP burnout cases reported from the Americas
4 Number of serious incidents and accidents involving information security Ricoh Group 2 0 0 GRI:PR8
ISO26000:6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
Year ended March 31, 2017: TRM cases (theft of a laptop computer on which customer data was stored; service issues owing to system failure)
5 Number of serious violations of law or
incidents and accidents*2
Ricoh Group 1 0 0 GRI:SO5, SO7, SO8
GC:1, 2, 4-8, 10
ISO26000: 6.3, 6.4, 6.5, 6.6, 6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
Number excludes any serious product accidents noted in 3 above, and any serious information security accidents or incidents noted in 4 above
For more details:
www.ricoh.com/governance/risk.html
Environment
6 Energy
consumption
Total calories (TJ) Ricoh Group 4,712 4,693 4,702 GRI:EN3
GC:7, 8
ISO26000:6.5
SDGs:7, 8, 12, 13
Third-party inspection ratio*3 : 83%
7 GHG emissions Scope1 CO2(kt) Ricoh Group 147.5 144.8 137.9 GRI:EN15 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 73%
Non-energy related greenhouse gas emissions (CO2 equivalent)*4 30.7 32.7 35.5 GRI:EN15 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 74%
Scope2 CO2(kt) 320.1 308.6 298.6 GRI:EN16 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 91%
Total (kt) 498.3 486.1 472.0 GRI:EN15, 16
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 85%
8 CO2 emissions
during product use
Scope3 CO2(kt) Ricoh Group 563.8 490.4 425.9 GRI:EN17 
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 100%
CO2 emissions based on lifecycle estimations of equipment sold in each year
(Subject products: imaging equipment, projectors, videoconferencing/webconferencing systems, LED lighting)
9 CO2 reduction contribution CO2(kt) Global 453 467 421 GRI:EN27 
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:6, 8, 12, 13, 15
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions
10 Water use Total(km3 Ricoh Group 4,475 4,542 4,335 GRI:EN8
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 12
Third-party inspection ratio*3 : 100%
11 Wastes Total amount(t) Ricoh Co., Ltd. and manufacturing subsidiaries 61,357 60,438 59,161 GRI:EN23
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%
Waste data for fiscal 2016 has been corrected.
Final disposal
amount(t)
375 266 91 GRI:EN23
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%
Resource recovery
rate (%)
98.5 99.2 99.1 GRI:EN23
GC:7, 8 
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%

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*1 Major initiatives GRI: Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G4), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2,3 Third-party inspections conducted during the fiscal year ended March 31, 2018 by SGS Japan Inc. (The ratios listed in the “Note” column are for the fiscal year ended March 31, 2018.)
For more details: www.ricoh.com/environment/data/third.html
*4 Non-energy related greenhouse gas emissions : Carbon Dioxide,Methane, Nitrous Oxide, Hydrofluorocarbons, Perfluorocarbons, Sulfur Hexafluoride, Nitrogen Trifluoride

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Notes
Year ended
Mar. 31, 2016
Year ended
Mar. 31, 2017
Year ended
Mar. 31, 2018
Society
12 Number of regular employees Ricoh Group (Japan) 35,953 35,490 33,792 GRI: 9

Item 12 is the total number of employees at 223 companies in the Ricoh Group

Items 16 and 17 covering 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees

For item 18, the value for the year ended March 31, 2018, indicated a significant increase year on year, owing to increased use of post-retirement career programs.

Numbers differ from those disclosed in the previous fiscal year, reflecting a change in the scope of data in items 19 and 20 for domestic Ricoh Group businesses

Item 21 indicates actual data for companies eligible for the special subsidiary system.

Item 22 covering 30 key subsidiaries

Ricoh Group (Overseas) 73,651 70,123 64,082
Ricoh Group total 109,604 105,613 97,874
13 Gender ratio
(male: female)
Ricoh Co., Ltd. 86:14 85:15 85:15 GRI: 10
GC: 6
ISO26000: 6.4
SDGs:5, 8
Subsidiaries in Japan 84:16 83:17 83:17
Ricoh Group (Japan) total 84:16 84:16 83:17
14 Average years of service Ricoh Co., Ltd. Male 17.9 18.3 19.1 GRI: N/A
GC: 6
ISO26000: 6.4
SDGs:5, 8
Female 18.3 19.5 19.7
15 Average age Ricoh Co., Ltd. Male 43.0 43.5 44.0 GRI: LA10
GC: 6
ISO26000: 6.4
SDGs:5, 8
Female 41.0 41.7 42.2
Total 42.7 43.3 43.75
16 Percentage of female workers in management positions*2 Ricoh Co., Ltd. 3.4 3.5 3.8 GRI: LA12
GC: 6
ISO26000: 6.4
SDGs:5, 8
Subsidiaries in Japan 3.7 4.2 4.7
Ricoh Group (Japan) total 3.6 4.0 4.4
17 Percentage of female workers in executive management positions*2 Ricoh Co., Ltd. 1.7 1.6 1.8 GRI: LA12
GC: 6
ISO26000: 6.4
SDGs:5, 8
Subsidiaries in Japan 1.9 2.1 2.6
Ricoh Group (Japan) total 1.8 1.9 2.2
18 Employee turnover ratio Ricoh Co., Ltd. 1.9 2.2 5.15 GRI: LA1
ISO26000: 6.4
SDGs:5, 8
19 Number of people taking childcare
leave
Ricoh Co., Ltd. 140 306 269 GRI: LA3
ISO26000: 6.4
GC: 1
SDGs:5、8
Subsidiaries in Japan 243 262 362
Ricoh Group (Japan) total 383 568 631
20 Number of people taking nursing care leave Ricoh Co., Ltd. 9 7 6 GRI: N/A
ISO26000: 6.4
GC: 1
SDGs:8
Subsidiaries in Japan 11 14 11
Ricoh Group (Japan) total 20 21 17
21 Employment Rate of Workers with Disabilities Ricoh (special subsidiary system applied to the group) 2.03 2.18 2.29  
22 Percentage of locally hired presidents Overseas subsidiaries 61.3 58.1 60.0 GRI: LA12
GC: 6
ISO26000: 6.4
SDGs:8
23 Number of major disasters Ricoh Co., Ltd. 0 0 0    
Subsidiaries in Japan 0 0 0
Ricoh Group (Japan) total 0 0 0
24 Number of industrial accidents Ricoh Co., Ltd. (manufacturing) 5 5 4 GRI: LA6
GC: 1
ISO26000: 6.4
SDGs:3, 8
Item 23 figures include major incidents
Item 24 covers 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees
Ricoh Co., Ltd.
(non-manufacturing)
6 5 11
Ricoh Co., Ltd. total 11 10 15
Subsidiaries in Japan
(manufacturing)
36 23 22
Subsidiaries in Japan
(non-manufacturing)
83 86 91
Subsidiary total in Japan 119 109 113
Ricoh Group (Japan) total
(manufacturing)
41 28 26
Ricoh Group (Japan) total
(non-manufacturing)
89 91 102
Ricoh Group (Japan) total 130 119 128
25 Implementation rate of employee awareness surveys Ricoh Group (Japan) 84.5 GRI: N/A
ISO26000: N/A
SDGs:8
Item 25 for the year ended March 31, 2018, data collected from 15 out of 17 major subsidiaries in Japan. It indicates a percentage of the entire personnel.
Overseas subsidiaries
Ricoh Group total 84.5
26 Amount of charitable donations
(JPY millions)
Ricoh Co., Ltd. 126 118 104 GRI: SO1
ISO26000: 6.8
SDGs:1-17

・Collected amounts at 66 Ricoh Group companies

・Amounts are based on exchange rates for each fiscal year as determined in-house 

Subsidiaries in Japan 4 6 5
Overseas subsidiaries 40 24 53
Ricoh Group total 170 148 162
27 Hours spent for social contribution activities Ricoh Co., Ltd. 8,592 4,989 2,795
Subsidiaries in Japan 5,106 2,861 3,164
Overseas subsidiaries 14,461 28,453 21,264
Ricoh Group total 28,159 36,303 27,223
28 Total contributions to society
(JPY millions)
Ricoh Co., Ltd. 200 157 120
Subsidiaries in Japan 28 20 37
Overseas subsidiaries 135 225 189
Ricoh Group total 363 402 346

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*1 Major initiatives GRI: Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G4), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2 Third-party inspections conducted during the fiscal year ended March 31, 2018 by SGS Japan Inc. (The ratios listed in the “Note” column are for the fiscal year ended March 31, 2018.)
For more details: www.ricoh.com/environment/data/third.html