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Our Performance Against Major CSR Indicators

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Note
Year ended
Mar. 31, 2015
Year ended
Mar. 31, 2016
Year ended
Mar. 31, 2017
Governance
1 Number of outside directors
(total number of directors)
Ricoh Co., Ltd. 3 (9) 3 (10) 4 (10) GRI:38
ISO26000:6.2
SDGs:16
2 Response rate for CSR self-assessments by suppliers (%)
( ) indicates number of suppliers asked to respond
Japan 100 (13) GRI: HR10, HR11
GC: 1, 2, 4-8
ISO26000: 6.3, 6.4, 6.5,
6.6, 6.7, 6.8
 
China 100 (560)  
Thailand 100 (68)  
3 Cases of serious accidents involving
products*2
Ricoh Group 0 0 0 GRI:PR1, PR2
ISO26000:6.7
SDGs:16
Number of serious accidents involving products which jeopardize the life or physical health of consumers (which may result in death, serious injury, residual disorder, or cause carbon monoxide poisoning or fires, etc.)
For more details:
www.ricoh.com/csr/consumer/
4 Number of serious incidents and accidents involving information security Ricoh Group 0 2 0 GRI:PR8
ISO26000:6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
The fiscal year ended March 31, 2016: Laptop computer theft and service issues owing to system failure
5 Number of serious violations of law or
incidents and accidents*2
Ricoh Group 0 1 0 GRI:SO5, SO7, SO8
GC:1, 2, 4-8, 10
ISO26000: 6.3, 6.4, 6.5, 6.6, 6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
Number excludes any serious product accidents noted in 3 above, and any serious information security accidents or incidents noted in 4 above
For more details:
www.ricoh.com/governance/risk.html The fiscal year ended March 31, 2016: Fraudulent accounting at Ricoh India
Risk Management
Environment
6 Energy
consumption
Total calories (TJ) Ricoh Group 4,915 4,712 4,693 GRI:EN3
GC:7, 8
ISO26000:6.5
SDGs:7, 8, 12, 13
Third-party inspection ratio*3 : 83%
7 GHG emissions Scope1 CO2(kt) Ricoh Group 153.6 147.5 144.8 GRI:EN15 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 68%
5 gases
(kt)
31.7 30.7 32.7 GRI:EN15 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 100%
Scope2 CO2(kt) 337.5 320.1 308.6 GRI:EN16 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 93%
Total (kt) 518.5 498.3 486.1 GRI:EN15, 16
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 86%
8 CO2 emissions
during product use
Scope3 CO2(kt) Ricoh Group 612.5 563.8 490.4 GRI:EN17 
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 100%
CO2 emissions based on lifecycle estimations of equipment sold in each year
(Subject products: imaging equipment, projectors, videoconferencing/webconferencing systems, LED lighting)
9 CO2 reduction contribution CO2(kt) Global 374 453 467 GRI:EN27 
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:6, 8, 12, 13, 15
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions
10 Water use Total(km3 Ricoh Group 4,252 4,475 4,542 GRI:EN8
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 12
Third-party inspection ratio*3 : 100%
11 Wastes Total amount(t) Ricoh Co., Ltd. and manufacturing subsidiaries 61,555 61,357 56,816 GRI:EN23
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%
Final disposal
amount(t)
356 375 266 GRI:EN23
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%
Resource recovery
rate (%)
98.3 98.5 99.2 GRI:EN23
GC:7, 8 
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%

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*1 Major initiatives GRI: Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G4), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2 Third-party inspections conducted during the fiscal year ended March 31, 2017 by SGS Japan Inc.
For more details: www.ricoh.com/environment/data/third.html
*3 Third-party inspections conducted during the fiscal year ended March 31, 2017 by SGS Japan Inc.
For more details: www.ricoh.com/environment/data/third.html
(The ratios listed in the “Note” column are for the fiscal year ended March 31, 2017.)

*For more information about environmental data
www.ricoh.com/environment/data/
Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Notes
Year ended
Mar. 31, 2015
Year ended
Mar. 31, 2016
Year ended
Mar. 31, 2017
Society
12 Number of regular employees Ricoh Group (Japan) 36,292 35,953 35,490 GRI: 9

Item 13 is the total number of employees at 227 companies in the Ricoh Group

Items 17 and 18 covering 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees

Numbers differ from those disclosed in the previous fiscal year, reflecting a change in the scope of data in items 20 and 21 for domestic Ricoh Group businesses

Item 22 covering 31 key subsidiaries

Ricoh Group (Overseas) 73,648 73,651 70,123
Ricoh Group total 109,940 109,604 105,613
13 Gender ratio
(male: female)
Ricoh Co., Ltd. 86:14 86:14 85:15 GRI: 10
GC: 6
ISO26000: 6.4
SDGs:5, 8
Subsidiaries in Japan 84:16 84:16 83:17
Ricoh Group (Japan) total 84:16 84:16 84:16
14 Average years of service Ricoh Co., Ltd. Male 17.6 17.9 18.3 GRI: N/A
GC: 6
ISO26000: 6.4
SDGs:5, 8
Female 17.7 18.3 19.5
15 Average age Ricoh Co., Ltd. Male 42.7 43.0 43.5 GRI: LA10
GC: 6
ISO26000: 6.4
SDGs:5, 8
Female 40.3 41.0 41.7
Total 42.3 42.7 43.3
16 Percentage of female workers in management positions*4 Ricoh Co., Ltd. 3.2 3.4 3.5 GRI: LA12
GC: 6
ISO26000: 6.4
SDGs:5, 8
Subsidiaries in Japan 3.2 3.7 4.2
Ricoh Group (Japan) total 3.2 3.6 4.0
17 Percentage of female workers in executive management positions*4 Ricoh Co., Ltd. 1.5 1.7 1.6 GRI: LA12
GC: 6
ISO26000: 6.4
SDGs:5, 8
Subsidiaries in Japan 1.7 1.9 2.1
Ricoh Group (Japan) total 1.6 1.8 1.9
18 Employee turnover ratio Ricoh Co., Ltd. 1.9 1.9 2.2 GRI: LA1
ISO26000: 6.4
SDGs:5, 8
19 Number of people taking childcare
leave
Ricoh Co., Ltd. 146 140 306 GRI: LA3
ISO26000: 6.4
GC: 1
Subsidiaries in Japan 227 243 262
Ricoh Group (Japan) total 373 383 568
20 Number of people taking nursing care leave Ricoh Co., Ltd. 9 9 7 GRI: N/A
ISO26000: 6.4
GC: 1
SDGs:8
Subsidiaries in Japan 3 11 14
Ricoh Group (Japan) total 12 20 21
21 Percentage of locally hired presidents Overseas subsidiaries 57.1 61.3 58.1 GRI: LA12
GC: 6
ISO26000: 6.4
SDGs:8
22 Number of major disasters Ricoh Co., Ltd. 0 0 0   Number of incidents resulting in fatality and injury or hospitalization for more than three people
Item 23 covers 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees
Subsidiaries in Japan 0 0 0
Ricoh Group (Japan) total 0 0 0
23 Number of industrial accidents Ricoh Co., Ltd. (manufacturing) 4 5 5 GRI: LA6
GC: 1
ISO26000: 6.4
SDGs:3, 8
Item 23 figures include major incidents
Item 24 covers 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees
Ricoh Co., Ltd.
(non-manufacturing)
7 6 5
Ricoh Co., Ltd. total 11 11 10
Subsidiaries in Japan
(manufacturing)
28 36 23
Subsidiaries in Japan
(non-manufacturing)
69 83 86
Subsidiary total in Japan 97 119 109
Ricoh Group (Japan) total
(manufacturing)
32 41 28
Ricoh Group (Japan) total
(non-manufacturing)
76 89 91
Ricoh Group (Japan) total 108 130 119
24 Implementation rate of employee awareness surveys Ricoh Group (Japan) 92 GRI: N/A
ISO26000: N/A
SDGs:8
 
Overseas subsidiaries 84
Ricoh Group total 87.4
25 Amount of charitable donations*4
(JPY millions)
Ricoh Co., Ltd. 133 126 118 GRI: SO1
ISO26000: 6.8
SDGs:1-17

・Collected amounts at 66 Ricoh Group companies

・Amounts are based on exchange rates for each fiscal year as determined in-house 

Subsidiaries in Japan 6 4 6
Overseas subsidiaries 27 40 24
Ricoh Group total 166 170 148
26 Hours spent for social contribution activities Ricoh Co., Ltd. 8,895 8,592 4,989
Subsidiaries in Japan 5,485 5,106 2,861
Overseas subsidiaries 21,701 14,461 28,453
Ricoh Group total 36,081 28,159 36,303
27 Total contributions to society
(JPY millions)
Ricoh Co., Ltd. 216 200 157
Subsidiaries in Japan 36 28 20
Overseas subsidiaries 178 135 225
Ricoh Group total 430 363 402

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*4 Third-party inspections conducted during the fiscal year ended March 31, 2017 by SGS Japan Inc.
For more details: www.ricoh.com/environment/data/third.html