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Our Performance Against Major CSR Indicators
| Indicator | Scope of Survey | Performance | Items Relating to Major Initiatives＊1 | Note | |||||
|---|---|---|---|---|---|---|---|---|---|
| Year ended Mar. 31, 2016 |
Year ended Mar. 31, 2017 |
Year ended Mar. 31, 2018 |
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| Governance | |||||||||
| 1 | Number of outside directors (total number of directors) |
Ricoh Co., Ltd. | 3 (10) | 4 (10) | 4 (8) | GRI：38 ISO26000：6.2 SDGs：16 |
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| 2 |
Response rate for CSR self-assessments by suppliers (%) ( ) indicates number of suppliers asked to respond |
Japan | 100 (13) | — | 100 (7) | GRI: HR10, HR11 GC: 1, 2, 4-8 ISO26000: 6.3, 6.4, 6.5, 6.6, 6.7, 6.8 |
Data for the year ended March 31, 2018, collected from key suppliers involved in the new business (MEG systems) | ||
| China | — | — | — | ||||||
| Thailand | — | 100 (68) | — | ||||||
| 3 | Cases of serious accidents involving products＊2 |
Ricoh Group | 0 | 0 | 1 | GRI：PR1, PR2 ISO26000：6.7 SDGs：16 |
Number of serious accidents involving products which jeopardize the life or physical health of consumers (which may result in death, serious injury, residual disorder, or cause carbon monoxide poisoning or fires, etc.) MFP burnout cases reported from the Americas |
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| 4 | Number of serious incidents and accidents involving information security | Ricoh Group | 2 | 0 | 0 | GRI：PR8 ISO26000：6.7 SDGs：16 |
Number of serious violations of law or incidents and accidents that must be made public Year ended March 31, 2017: TRM cases (theft of a laptop computer on which customer data was stored; service issues owing to system failure) |
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| 5 | Number of serious violations of law or incidents and accidents＊2 |
Ricoh Group | 1 | 0 | 0 | GRI:SO5, SO7, SO8 GC:1, 2, 4-8, 10 ISO26000: 6.3, 6.4, 6.5, 6.6, 6.7 SDGs：16 |
Number of serious violations of law or incidents and accidents that must be made public Number excludes any serious product accidents noted in 3 above, and any serious information security accidents or incidents noted in 4 above For more details: www.ricoh.com/governance/risk.html |
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| Environment | |||||||||
| 6 | Energy consumption |
Total calories (TJ) | Ricoh Group | 4,712 | 4,693 | 4,702 | GRI：EN3 GC：7, 8 ISO26000：6.5 SDGs：7, 8, 12, 13 |
Third-party inspection ratio＊3 : 83% | |
| 7 | GHG emissions | Scope1 | CO2（kt） | Ricoh Group | 147.5 | 144.8 | 137.9 | GRI：EN15 GC：7, 8 ISO26000：6.5 SDGs：3, 12, 13, 15 |
Third-party inspection ratio＊3 : 73% |
| Non-energy related greenhouse gas emissions (CO2 equivalent)＊4 | 30.7 | 32.7 | 35.5 | GRI：EN15 GC：7, 8 ISO26000：6.5 SDGs：3, 12, 13, 15 |
Third-party inspection ratio＊3 : 74% |
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| Scope2 | CO2（kt） | 320.1 | 308.6 | 298.6 | GRI：EN16 GC：7, 8 ISO26000：6.5 SDGs：3, 12, 13, 15 |
Third-party inspection ratio＊3 : 91% | |||
| Total (kt) | 498.3 | 486.1 | 472.0 | GRI：EN15, 16 GC：7, 8 ISO26000：6.5 SDGs：3, 12, 13, 15 |
Third-party inspection ratio＊3 : 85% | ||||
| 8 | CO2 emissions during product use |
Scope3 | CO2（kt） | Ricoh Group | 563.8 | 490.4 | 425.9 | GRI：EN17 GC：7, 8, 9 ISO26000：6.5, 6.7 SDGs：3, 12, 13, 15 |
Third-party inspection ratio＊3 : 100% CO2 emissions based on lifecycle estimations of equipment sold in each year (Subject products: imaging equipment, projectors, videoconferencing/webconferencing systems, LED lighting) |
| 9 | CO2 reduction contribution | CO2（kt） | Global | 453 | 467 | 421 | GRI：EN27 GC：7, 8, 9 ISO26000：6.5, 6.7 SDGs：6, 8, 12, 13, 15 |
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions | |
| 10 | Water use | Total（km3） | Ricoh Group | 4,475 | 4,542 | 4,335 | GRI：EN8 GC：7, 8 ISO26000：6.5 SDGs：3, 6, 12 |
Third-party inspection ratio＊3 : 100% | |
| 11 | Wastes | Total amount（t） | Ricoh Co., Ltd. and manufacturing subsidiaries | 61,357 | 60,438 | 59,161 | GRI：EN23 GC：7, 8 ISO26000：6.5 SDGs：3, 6, 8, 12 |
Third-party inspection ratio＊3 : 100% Waste data for fiscal 2016 has been corrected. |
|
| Final disposal amount（t） |
375 | 266 | 91 | GRI：EN23 GC：7, 8 ISO26000：6.5 SDGs：3, 6, 8, 12 |
Third-party inspection ratio＊3 : 100% | ||||
| Resource recovery rate (%) |
98.5 | 99.2 | 99.1 | GRI：EN23 GC：7, 8 ISO26000：6.5 SDGs：3, 6, 8, 12 |
Third-party inspection ratio＊3 : 100% | ||||
*1 Major initiatives GRI: Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G4), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2,3 Third-party inspections conducted during the fiscal year ended March 31, 2018 by SGS Japan Inc. (The ratios listed in the “Note” column are for the fiscal year ended March 31, 2018.)
For more details: www.ricoh.com/environment/data/third.html
*4 Non-energy related greenhouse gas emissions : Carbon Dioxide,Methane, Nitrous Oxide, Hydrofluorocarbons, Perfluorocarbons, Sulfur Hexafluoride, Nitrogen Trifluoride
| Indicator | Scope of Survey | Performance | Items Relating to Major Initiatives＊1 | Notes | ||||
|---|---|---|---|---|---|---|---|---|
| Year ended Mar. 31, 2016 |
Year ended Mar. 31, 2017 |
Year ended Mar. 31, 2018 |
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| Society | ||||||||
| 12 | Number of regular employees | Ricoh Group (Japan) | 35,953 | 35,490 | 33,792 | GRI: 9 |
Item 12 is the total number of employees at 223 companies in the Ricoh Group Items 16 and 17 covering 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees For item 18, the value for the year ended March 31, 2018, indicated a significant increase year on year, owing to increased use of post-retirement career programs. Numbers differ from those disclosed in the previous fiscal year, reflecting a change in the scope of data in items 19 and 20 for domestic Ricoh Group businesses Item 21 indicates actual data for companies eligible for the special subsidiary system. Item 22 covering 30 key subsidiaries |
|
| Ricoh Group (Overseas) | 73,651 | 70,123 | 64,082 | |||||
| Ricoh Group total | 109,604 | 105,613 | 97,874 | |||||
| 13 | Gender ratio (male: female) |
Ricoh Co., Ltd. | 86：14 | 85：15 | 85：15 | GRI: 10 GC: 6 ISO26000: 6.4 SDGs：5, 8 |
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| Subsidiaries in Japan | 84：16 | 83：17 | 83：17 | |||||
| Ricoh Group (Japan) total | 84：16 | 84：16 | 83：17 | |||||
| 14 | Average years of service | Ricoh Co., Ltd. | Male | 17.9 | 18.3 | 19.1 | GRI: N/A GC: 6 ISO26000: 6.4 SDGs：5, 8 |
|
| Female | 18.3 | 19.5 | 19.7 | |||||
| 15 | Average age | Ricoh Co., Ltd. | Male | 43.0 | 43.5 | 44.0 | GRI: LA10 GC: 6 ISO26000: 6.4 SDGs：5, 8 |
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| Female | 41.0 | 41.7 | 42.2 | |||||
| Total | 42.7 | 43.3 | 43.75 | |||||
| 16 | Percentage of female workers in management positions＊2 | Ricoh Co., Ltd. | 3.4 | 3.5 | 3.8 | GRI: LA12 GC: 6 ISO26000: 6.4 SDGs：5, 8 |
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| Subsidiaries in Japan | 3.7 | 4.2 | 4.7 | |||||
| Ricoh Group (Japan) total | 3.6 | 4.0 | 4.4 | |||||
| 17 | Percentage of female workers in executive management positions＊2 | Ricoh Co., Ltd. | 1.7 | 1.6 | 1.8 | GRI: LA12 GC: 6 ISO26000: 6.4 SDGs：5, 8 |
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| Subsidiaries in Japan | 1.9 | 2.1 | 2.6 | |||||
| Ricoh Group (Japan) total | 1.8 | 1.9 | 2.2 | |||||
| 18 | Employee turnover ratio | Ricoh Co., Ltd. | 1.9 | 2.2 | 5.15 | GRI: LA1 ISO26000: 6.4 SDGs：5, 8 |
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| 19 | Number of people taking childcare leave |
Ricoh Co., Ltd. | 140 | 306 | 269 | GRI: LA3 ISO26000: 6.4 GC: 1 SDGs：5、8 |
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| Subsidiaries in Japan | 243 | 262 | 362 | |||||
| Ricoh Group (Japan) total | 383 | 568 | 631 | |||||
| 20 | Number of people taking nursing care leave | Ricoh Co., Ltd. | 9 | 7 | 6 | GRI: N/A ISO26000: 6.4 GC: 1 SDGs：8 |
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| Subsidiaries in Japan | 11 | 14 | 11 | |||||
| Ricoh Group (Japan) total | 20 | 21 | 17 | |||||
| 21 | Employment Rate of Workers with Disabilities | Ricoh (special subsidiary system applied to the group) | 2.03 | 2.18 | 2.29 | |||
| 22 | Percentage of locally hired presidents | Overseas subsidiaries | 61.3 | 58.1 | 60.0 | GRI: LA12 GC: 6 ISO26000: 6.4 SDGs：8 |
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| 23 | Number of major disasters | Ricoh Co., Ltd. | 0 | 0 | 0 | |||
| Subsidiaries in Japan | 0 | 0 | 0 | |||||
| Ricoh Group (Japan) total | 0 | 0 | 0 | |||||
| 24 | Number of industrial accidents | Ricoh Co., Ltd. (manufacturing) | 5 | 5 | 4 | GRI: LA6 GC: 1 ISO26000: 6.4 SDGs：3, 8 |
Item 23 figures include major incidents Item 24 covers 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees |
|
| Ricoh Co., Ltd. (non-manufacturing) |
6 | 5 | 11 | |||||
| Ricoh Co., Ltd. total | 11 | 10 | 15 | |||||
| Subsidiaries in Japan (manufacturing) |
36 | 23 | 22 | |||||
| Subsidiaries in Japan (non-manufacturing) |
83 | 86 | 91 | |||||
| Subsidiary total in Japan | 119 | 109 | 113 | |||||
| Ricoh Group (Japan) total (manufacturing) |
41 | 28 | 26 | |||||
| Ricoh Group (Japan) total (non-manufacturing) |
89 | 91 | 102 | |||||
| Ricoh Group (Japan) total | 130 | 119 | 128 | |||||
| 25 | Implementation rate of employee awareness surveys | Ricoh Group (Japan) | — | — | 84.5 | GRI: N/A ISO26000: N/A SDGs：8 |
Item 25 for the year ended March 31, 2018, data collected from 15 out of 17 major subsidiaries in Japan. It indicates a percentage of the entire personnel. | |
| Overseas subsidiaries | — | — | — | |||||
| Ricoh Group total | — | — | 84.5 | |||||
| 26 | Amount of charitable donations (JPY millions) |
Ricoh Co., Ltd. | 126 | 118 | 104 | GRI: SO1 ISO26000: 6.8 SDGs：1-17 |
・Collected amounts at 66 Ricoh Group companies ・Amounts are based on exchange rates for each fiscal year as determined in-house |
|
| Subsidiaries in Japan | 4 | 6 | 5 | |||||
| Overseas subsidiaries | 40 | 24 | 53 | |||||
| Ricoh Group total | 170 | 148 | 162 | |||||
| 27 | Hours spent for social contribution activities | Ricoh Co., Ltd. | 8,592 | 4,989 | 2,795 | |||
| Subsidiaries in Japan | 5,106 | 2,861 | 3,164 | |||||
| Overseas subsidiaries | 14,461 | 28,453 | 21,264 | |||||
| Ricoh Group total | 28,159 | 36,303 | 27,223 | |||||
| 28 | Total contributions to society (JPY millions) |
Ricoh Co., Ltd. | 200 | 157 | 120 | |||
| Subsidiaries in Japan | 28 | 20 | 37 | |||||
| Overseas subsidiaries | 135 | 225 | 189 | |||||
| Ricoh Group total | 363 | 402 | 346 | |||||
*1 Major initiatives GRI: Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G4), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2 Third-party inspections conducted during the fiscal year ended March 31, 2018 by SGS Japan Inc. (The ratios listed in the “Note” column are for the fiscal year ended March 31, 2018.)
For more details: www.ricoh.com/environment/data/third.html