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Our Performance Against Major CSR Indicators

Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Note
Year ended
Mar. 31, 2015
Year ended
Mar. 31, 2016
Year ended
Mar. 31, 2017
Integrity in Corporate Activities
1 Number of outside directors
(total number of directors)
Ricoh Co., Ltd. 3(9) 3(10) 4(10) GRI:38
ISO26000:6.2
SDGs:16
2 Response rate for CSR self-assessments
by suppliers (%)
( ) indicates number of suppliers asked to respond
Japan 100(13) GRI: HR10, HR11
GC: 1, 2, 4-8
ISO 26000: 6.3, 6.4, 6.5,
6.6, 6.7, 6.8

China 100(560)  
Thailand 100(68)  
3 Cases of serious accidents involving
products*2
Ricoh Group 0 0 0 GRI:PR1, PR2
ISO26000:6.7
SDGs:16
Number of serious accidents involving products which jeopardize the life or physical health of consumers (which may result in death, serious injury, residual disorder, or cause carbon monoxide poisoning or fires, etc.)
For more details:
www.ricoh.com/csr/consumer/
4 Number of serious incidents and accidents involving information security Ricoh Group 0 2 0 GRI:PR8
ISO26000:6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public
FY2015: Laptop computer theft and service issues owing to system failure
For more details:
www.ricoh.com/security/
management/project_report/
5 Number of serious violations of law or
incidents and accidents*2
Ricoh Group 0 1 0 GRI:SO5, SO7, SO8
GC:1, 2, 4-8, 10
ISO26000: 6.3, 6.4, 6.5, 6.6, 6.7
SDGs:16
Number of serious violations of law or incidents and accidents that must be made public, Number excludes any serious product accidents noted in 3 above, and any serious information security accidents or incidents noted in 4 above.
For more details:
www.ricoh.com/governance/
risk.html

FY2015: Fraudulent accounting at Ricoh India
Harmony with the Environment
6 Energy
consumption
Total calories (TJ) Ricoh Group 4,915 4,712 4,693 GRI:EN3
GC:7, 8
ISO26000:6.5
SDGs:7, 8, 12, 13
Third-party inspection ratio*3 : 83%
7 GHG emissions Scope1 CO2(kt) Ricoh Group 153.6 147.5 144.8 GRI:EN15 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 68%
5 gases
(kt)
31.7 30.7 32.7 GRI:EN15 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 100%
Scope2 CO2(kt) 337.5 320.1 308.6 GRI:EN16 
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 93%
Total (kt) 518.5 498.3 486.1 GRI:EN15, 16
GC:7, 8
ISO26000:6.5
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 86%
8 CO2 emissions
during product use
Scope3 CO2(kt) Ricoh Group 612.5 563.8 490.4 GRI:EN17 
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:3, 12, 13, 15
Third-party inspection ratio*3 : 100%
CO2 emissions based on lifecycle estimations of equipment sold in each year
(Subject products: imaging equipment, projectors, videoconferencing/webconferencing systems, LED lighting)
9 CO2 reduction contribution CO2(kt) Global 374.0 453.0 467.0 GRI:EN27 
GC:7, 8, 9
ISO26000:6.5, 6.7
SDGs:6, 8, 12, 13, 15
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions
10 Water use Total(km3 Ricoh Group 4,252 4,475 4,542 GRI:EN8
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 12
Third-party inspection ratio*3 : 100%
11 Wastes Total amount(t) Ricoh Co., Ltd. and manufacturing subsidiaries 61,555 61,357 56,816 GRI:EN23
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%
Final disposal
amount(t)
356 375 266 GRI:EN23
GC:7, 8
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%
Resource recovery
rate (%)
98.3 98.5 99.2 GRI:EN23
GC:7, 8 
ISO26000:6.5
SDGs:3, 6, 8, 12
Third-party inspection ratio*3 : 100%

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*1 [Major initiatives] GRI: Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G4), GC: Global Compact, SDGs: Sustainable Development Goals, ISO 26000: International standards for SR
*2 Third-party inspections conducted during FY2016 by SGS Japan Inc.
For more details: www.ricoh.com/environment/data/third.html
*3 Third-party inspections conducted during FY2016 by SGS Japan Inc.
For more details: www.ricoh.com/environment/data/third.html
(The ratios listed in the “Note” column are for FY2016.)

*For more information about environmental data
www.ricoh.com/environment/data/
Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Notes
Year ended
Mar. 31, 2015
Year ended
Mar. 31, 2016
Year ended
Mar. 31, 2017
Respect for People
12 Number of regular employees Ricoh Group (Japan) 36,292 35,953 35,490 GRI: 9

Item 12 is the total number of employees at the 227 companies in the Ricoh Group

Number differ from those disclosed in the previous fiscal year, reflecting a change in the scope of data in items 13, 16 and 17 for domestic Ricoh Group businesses(23 companies)

Numbers differ from those disclosed in the previous fiscal year, reflecting a change in the scope of data in items 19,20 for domestic Ricoh Group businesses (23 companies)

Item 21 covering 31 key subsidiaries.

Number of incidents resulting in fatality and injury or hospitalization for more than three people Item 22 covers 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees.

 

Ricoh Group (Overseas) 73,648 73,651 70,123
Ricoh Group total 109,940 109,604 105,613
13 Gender ratio
(male: female)
Ricoh Co., Ltd. 86:14 86:14 85:15 GRI: 10
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Subsidiaries (Japan) 84:16 84:16 83:17
Ricoh Group (Japan) total 84:16 84:16 84:16
14 Average years of service Ricoh Co., Ltd. Male 17.6 17.9 18.3 GRI: N/A
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Female 17.7 18.3 19.5
15 Average age Ricoh Co., Ltd. Male 42.7 43.0 43.5 GRI: LA10
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Female 40.3 41.0 41.7
Total 42.3 42.7 43.3
16 Percentage of female workers in management positions*4 Ricoh Co., Ltd. 3.2 3.4 3.5 GRI: LA12
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Subsidiaries (Japan) 3.2 3.7 4.2
Ricoh Group (Japan) total 3.2 3.6 4.0
17 Percentage of female workers in
executive management positions*4
Ricoh Co., Ltd. 1.5 1.7 1.6 GRI: LA12
GC: 6
ISO 26000: 6.4
SDGs:5, 8
Subsidiaries (Japan) 1.7 1.9 2.1
Ricoh Group (Japan) total 1.6 1.8 1.9
18 Employee turnover ratio Ricoh Co., Ltd. 1.9 1.9 2.2 GRI: LA1
ISO 26000: 6.4
SDGs:5, 8
19 Number of people taking childcare
leave
Ricoh Co., Ltd. 146 140 306 GRI: LA3
ISO 26000: 6.4
GC: 1
SDGs:5, 8
Subsidiaries (Japan) 227 243 262
Ricoh Group (Japan) total 373 383 568
20 Number of people taking nursing care leave Ricoh Co., Ltd. 9 9 7 GRI: N/A
ISO 26000: 6.4
GC: 1
SDGs:8
Subsidiaries (Japan) 3 11 14
Ricoh Group (Japan) total 12 20 21
21 Percentage of locally hired presidents Overseas subsidiaries 57.1 61.3 58.1 GRI: LA12
GC: 6
ISO 26000: 6.4
SDGs:8
22 Number of significant accident Ricoh Co., Ltd. 0 0 0 GRI: LA6
ISO 26000: 6.4
GC: 1
SDGs:3, 8
Subsidiaries (Japan) 0 0 0
Ricoh Group (Japan) total 0 0 0

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Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Notes
Year ended
Mar. 31, 2015
Year ended
Mar. 31, 2016
Year ended
Mar. 31, 2017
manufacturing non-manufacturing Total manufacturing non-manufacturing Total manufacturing non-manufacturing Total
Respect for People
23 Number of industrial accidents Ricoh Co., Ltd. 4 7 11 5 6 11 5 5 10 GRI: LA6
ISO 26000: 6.4
GC: 1
SDGs:3, 8

Item 22 figures include major incidents Item 23 covers 23 domestic subsidiaries. Totals covering almost all Ricoh Group employees.

Subsidiaries (Japan) 28 69 97 36 83 119 23 86 109
Ricoh Group (Japan) total 32 76 108 41 89 130 28 91 119

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Indicator Scope of Survey Performance Items Relating to Major Initiatives*1 Notes
Year ended
Mar. 31, 2015
Year ended
Mar. 31, 2016
Year ended
Mar. 31, 2017
Respect for People
24 Implementation rate of employee awareness surveys Ricoh Group (Japan) 92 GRI: N/A
ISO 26000: N/A
SDGs:8
Item 24 changed to an implementation rate for general surveys conducted by the Ricoh Group every three years It applies to 69 Ricoh Group companies, with about 85,000 employees
Overseas subsidiaries 84
Ricoh Group total 87.4
25 Amount of charitable donations*4
(JPY millions)
Ricoh Co., Ltd. 133 126 118 GRI: SO1
ISO 26000: 6.8
SDGs:1~17

・Collected amounts at 66 Ricoh Group companies.

・Amounts are based on exchange rates for each fiscal year as determined in-house 

Subsidiaries (Japan) 6 4 6
Overseas subsidiaries 27 40 24
Ricoh Group total 166 170 148
26 Hours spent for social contribution activities Ricoh Co., Ltd. 8,895 8,592 4,989
Subsidiaries (Japan) 5,485 5,106 2,861
Overseas subsidiaries 21,701 14,461 28,453
Ricoh Group total 36,081 28,159 36,303
27 Total contributions to society
(JPY millions)
Ricoh Co., Ltd. 216 200 157
Subsidiaries (Japan) 36 28 20
Overseas subsidiaries 178 135 225
Ricoh Group total 430 363 402

*4 Third-party inspections conducted during FY2015 by SGS Japan Inc.
For more details: www.ricoh.com/environment/data/third.html

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