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Network environment check before installation

Please check your network environment in the following ways before you install RICOH Unified Communication System products.

STEP 1

Please download the Network Check Tool compatible with your OS -Windows/Mac/iOS/Android in order to check the following.

- Status of the ports which must be opened to use UCS.
- Latency between the device and the data center and status of packet loss
- Transmitting speed between the device and the data center and estimated bandwidth for the connection.


STEP 2

Please use a trial unit or a trial App ID to check the actual connection.

Each Ricoh UCS hardware unit can check the actual video image transmitted from the data center

STEP 1

1. Download the Network Check Tool

Choose a software compatible with your OS from below.

2. Launch the software

Please launch the software you downloaded.

For Windows For Mac OS For iOS For Android
For Windows

ChecEnv.exe

For Mac OS

NetworkCheckTool

For iOS

R-UCS Check

For Android

RICOH UCS Check

3. Check

Please click "2. Confirm All Steps".

Please click "2. Confirm All Steps".

4. Result

The result will come out.
*We would recommend you to save the log.

Recommended network environment confirmed.
Available network environment confirmed.
Available network environment confirmed. High quality performance may not be available.
Not acceptable terms of use.

STEP 2

Check with a trial unit

We would recommend you to check the actual video and audio quality with a trial unit. Please ask your local sales representative about trial unit.

Check with 30-day free trial software

As an alternative, 30-day free trial software can be used to check the actual video and audio quality. Please visit your local Ricoh website to apply for the trial.

Check with your device (video only)

You can check the video quality on your device (P3500/P3000/P1000).
Please see the following instructions.

1. In the Features screen, select the [Connection Check], and then press the [Enter] key

The Features screen

2. Press [Start Check] key

Checking Connection screen

3. The Result of Connection Check screen appears. Check the test results.

The Result of Connection Check screen