In recognition of the company's management organization building efforts to achieve "customer satisfaction" and "competitive excellence," Ricoh received the Japan Quality Award. All activities of the Ricoh Group are inspired by the principle of "customer-centered management."
9000S International Quality Management Standard
Ricoh's Numazu and Fukui plants received ISO (International Standard Organization) 9001 certification for development and production of thermal paper. We are committed to providing products that our customers trust based on quality management of the highest standard.
December 1992
ISO 9002 JQA, BSI certification (Numazu and Fukui plants)
-Chemical Products Business Group
November 1993
ISO 9001 JQA, BSI certification (Numazu plant)
-Chemical Products Business Group
January 2001
Independent ISO 9001 certification of the Thermal Media Company
Ricoh implemented an environmental management system, and is in full compliance with all statutory requirements and the company's own rigorous standards regarding environmental impact. The company continues to make steady progress in efforts to prevent pollution, conserve resources, and save energy. We are also seeking to develop products that are safe, non-polluting, and help reduce industrial waste.
March 1997
Obtained ISO 14001 JQA certification
May 1999
Reached "Zero-Waste Plant, Level 3"
October 1999
Received Nikkei Superior Trend-Setting Office Award
February 2000
Received MITI Minister's Award for energy-saving activities
Deming Prize
Honored to receive the prestigious Deming Prize, Ricoh is determined to make the most reliable products based on the company's commitment to "achieve the highest standard of quality from the standpoint of our customers."
