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Supply Chain Management


The Ricoh Group is lowering both costs and environmental burden by reducing waste in five areas of the logistics process: packaging, shipping, space, transshipment and storage. Global initiatives include increasing loading efficiency, practicing modal shift and optimizing transportation routes. In addition, we are establishing structures at the product design and development stage to minimize overall costs incurred in logistics through to end-user delivery, parts and packaging materials.

Reducing environmental impact in logistics

The milk run system

In the milk run system, a single truck collects parts from multiple suppliers after the type and number of parts to be provided by each supplier has been compiled. This raises efficiency by reducing the distance the truck has to travel.

How the milk run system moves cargo more efficiently

How the milk run system moves cargo more efficiently

Reducing waste and environmental impact with eco packaging

Resource-recirculating eco packaging
Resource-recirculating eco packaging

Eco-friendly packaging requires less cardboard. Since 2001, the Ricoh Group has adopted resin-based resource-recirculating packaging that can be used repeatedly. This is employed primarily in Japan for reconditioned products. In addition, the Ricoh Logistics Group has adopted radio-frequency identification (RFID) for managing and recovering resource-recirculating eco packaging. RFID tagging helps us manage a series of arterial (delivering goods to customers) and venous (collecting used products from customers for recycling or safe disposal) logistics flows that ensure proper recovery and reuse.

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Promoting modal shift

The Ricoh Group is promoting a modal shift from truck to energy-saving modes, including railway and marine transportation. In fiscal 2014, Ricoh Logistics System Co., Ltd. was certified under the Eco-Ship Mark system of Japan’s Ministry of Land, Infrastructure, Transport and Tourism, and was recognized by the ministry for being one of the best supporters of its eco-ship modal shift projects.