RICOH Gate La for Windows XP
| This area provides step by step troubleshooting on USB connections when you are using Caplio Software (RICOH Gate La) in the Windows XP system. |
2. Review Device Manager settings (A)
|
 |
|
|
Review Device Manager settings with the following steps.
|
2-1)
|
Load the Caplio CD-ROM disc into your computer. |
2-2)
|
Connect your camera via the USB cable to your computer. The camera turns on. |
2-3)
|
Click the [Start] button on the Windows task bar to display the [Start] menu. |
2-4)
|
On the [Start] menu, click on [Control Panel.] |
2-5)
|
On the Control Panel displayed, click [Switch to Classic Display.] The display changes its appearance and the [System] icon appears. |
2-6)
|
Double click on the [System] icon. |
2-7)
|
On the [System Properties] screen displayed, double click on the [Device manager] tab. |
2-8)
|
On the [Hardware] tab page displayed, click on the [ Device Manger] button. |
2-9)
|
On the [Device Manager] window displayed, click [+] on the left side on [Other Devices.] |
2-10)
|
Check if there is the [Caplio xxxxx] (your camera model) below it.
If your model name appears, right-click [Caplio xxxxx] to display the menu and choose [Update Driver.]
If you cannot find your model name and an unknown name appears, jump to the [STEP 3.]
[Display example] a case of the Caplio GX model in the Device manager
|
2-11)
|
The operating system will display the [Hardware Update Wizard] window. At this point, the Caplio CD-ROM is required. |
2-12)
|
Make sure that [Install the software automatically (Recommended)] is chose, and then click [Next.] |
2-13)
|
When the [Completing the Hardware Update Wizard] window appears, click [Finish.] |
| |
* If the software is correctly installed until this step, the [Device Connected] windows will also appear when the [Completing the Hardware Update Wizard] window is displayed. If you get this window, choose the RICOH Gate La program, and click an option, [Always use this program for this action], then click [OK.]
The [RICOH Gate La] program will appear, so that you can tranfer images to a computer.
[Display example] the Device connected Window
|
2-14)
|
Click the [x] (Close) button to close the [Device Manager] window. |
2-15)
|
Click [OK] to close the [System Properties] window. |
2-16)
|
Click the [x] (Close) button to close the Control Panel.
In the "step 2-13," if the [Device Connected] window appears, the process is completed and steps below (2-17 to 2-20) is not needed. |
2-17)
|
In the "step 2-13," if the [Device Connected] window does not appear, turn off your camera and shut down your computer. Remove your camera from the computer. And then follow the step 2-18 to 2-20 below. |
2-18)
|
Turn your computer back on and reinstall the software from the Caplio CD-ROM disc. At this time, do not commect your camera. |
2-19)
|
Connect your camera via the USB cable to your computer.
When the computer recognized the camera, the [New Hardware] window launches and your camera is registered by the computer. |
2-20)
|
If you still fails to transfer images to a computer, please click "STEP 3" to go to the next page. |
|
|
|
|
|
|
|
|
|
|
|
|
|
Back |
|
|
|
Next |
 |
STEP 1
|
|
 |
STEP 3
|
|
Review basic points
|
|
|
Checking Device Manager settings (B)
|
|
|
|
 |
|
|
|
To Top
