Troubleshooting / Failure diagnosis

[Symptom]
   •A captured image is dark, even though a flash works.

[Solution]

The distance to the subject may be longer than the range of shooting distance of a flash. Try getting closer to your subject and take a picture.

For the details about the shooting distance of a flash, please consult your Camera User Guide.


 

If the above steps will not help, there may be something wrong with your camera. Please check the documentation that came with your camera for a service contact. Or find a local contact from the following site.

 
Answer ID: EDCR06008
Date created: September 19, 2007
Date modified: --
Product: All models
Operating system: --
Category: Troubleshooting

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