Troubleshooting / Failure diagnosis

[Symptom]

A picture is too bright. / A picture is too dark.

[Solution]

In case a captured image is too bright:

[For all models]

• It may be overexposure in a setting. If the exposure compensation is configured to plus [+], change the setting to [0.0].
• It may be set a long exposure time (Time exposure). Test after changing the Time exposure OFF.
• Amount of light may not be appropriate. If you use a flash, adjust a light amount to a subject such as ;
  • walk away from a subject
  • turn a flash OFF and then contrive ways to make the subject more in other light.
• Check if the brightness of the LCD is appropriate.
• Check if it is sure to focus on the subject before pressing the shutter release. With being out of focus, if you take a picture with a flash and the suject is so close, there may be a case that an image is too bright. Also see the topic below.

FAQ No. EDCR06023 [A captured image is out of focus. / It looks like blurred.]

[For water-proof models]

• Check to see if there is some dew condensation on the glass in front of the lens.

In case a captured image is too dark:

• If you set [Flash OFF] in the flash mode, change it to other modes.
• It may be underexposure in a setting. If the exposure compensation is configured to minus [-], change the setting to [0.0].
• It may be out of the range that a flash light reaches. Consult your operating manual for the flash range.

For the details on camera operations, please consult your Camera User Guide.