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Frequently Asked Questions


All Models
By Product

Please click appropriate link below for your questions.

* General hints and tips for all Ricoh digital camera models
  * Manuals and Documentations for help
  * Software / OS upgrades
  * Specifications / Hints and tips
  * Accessories (cable, battery, AC adapter ... )
  * Purchase / Repair / Other

Troubleshooting of camera operations / Failure diagnosis
  * Battery
  * Lens / Flash / Display / Picture / Sound (Photography)
  * Switch / Dial / Exterior (Operating / exterior related)
  * Others (Connecting a computer / memory cards / error codes)
If you have some difficulty of camera operations, check your camera with this failure diagnosis.

Troubleshooting of USB connections
  * RICOH Gate La for Windows XP
* Caplio Mounter for Mac OS X
You can get step by step troubleshooting when you cannot transfer your images to a computer with Ricoh software.

FAQs for previous models
You can search a solution on our database for discontinued or previous models.

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