FAQ for DVD/CD Media

All DVD media

I cannot record on the disc.
Check if the DVD recorder supports the standard of the DVD disc you are trying to use. Please refer to the manual of the DVD recorder.

The pickup lens of the DVD recorder might have become dirty. Cleaning or inspection of the pickup lens might be necessary For details on how to clean the lens, please refer to the manual of the DVD recorder.

Depending on the DVD recorder you are using, firmware upgrade might be required. Please contact your DVD recorder manufacturer.

* Firmware is a program which controls the drive, stored in the Flash ROM of your drive. Firmware has the necessary information to optimise the writing on DVD media.


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