Leading Industry Analyst Firm positions Ricoh in the leaders
quadrant in Magic Quadrant for Managed Print Services

  On September 23, Gartner placed Ricoh among the "Leaders" in its Magic Quadrant for managed print services (MPS) worldwide.*
  Gartner, Inc. is a company that reports and advises on information technology to CIOs and senior IT leaders. Its clients include large corporations, government agencies, and investors.
  According to Gartner, "Leaders provide MPS to a wide range of customers, including the largest and most geographically dispersed, so they must demonstrate a truly global reach. They must demonstrate not only the skills to deliver today's MPS, but also the understanding, initiative and resources to prepare for tomorrow's MPS. Leaders characteristically augment the full scope of MPS with a wide range of added-value services. As a result, they are frequently shortlisted by large and midsize customers."

Quadrant

  Ricoh's Managed Document Services (MDS) program combines industry-leading expertise, technology and tools in a highly customizable suite of services. Its "Outservicing" approach is a continuous and collaborative process that applies Change Management methodology to enable Ricoh to learn about customers' businesses and design solutions focused on their employees. Outservicing raises profitability by streamlining printing and document processes, all the while engaging employees and enhancing environmental sustainability.

The Magic Quadrant depicts Gartner's analysis of how certain vendors measure against criteria for a given marketplace, as defined by Gartner. http://www.gartner.com/technology/media-products/reprints/ricoh/206095.html

* Gartner "Magic Quadrant for Managed Print Services Worldwide" by Ken Weilerstein, et al. September 22, 2010. The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

October 25, 2010

Ricoh Company, Ltd.

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