Recovery and Recycling Centers around the World
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Ricoh Group recycling centers are working with reliable business partners for further development.
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Improvement of Efficiency of Recycling with Recycling Information System
(Ricoh Corporation/U.S.A.)
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In order to improve the efficiency of collection, recovery, and recycling, Ricoh Corporation, the Americas Regional Sales Headquarters, has established a database to collectively control all branches, distribution centers, carriers, and recycling companies. In this system, a slip or tag is automatically issued when a customer's request for collection is entered on a PC within Ricoh Corporation. This system improves the efficiency of distribution and recycling of collected products and reduces costs. |
Recondition of Copiers at Sales Company
(Ricoh Thailand Ltd./Thailand)
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Ricoh Thailand Ltd., a sales company, made major changes to its recovery line in order to satisfy customers' needs regarding delivery schedules and the quality of reconditioned copiers. Full-scale operations of the reformed line started in September 2003. As a result, in the latter half of fiscal 2003, the number of reconditioned copiers was twice as high as the figure for the first half of the year. |
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Used product reconditioned line

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Improvement of Efficiency of Recovery/Recycling Process
(Lanier Italia S.p.A./Italy)
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Lanier Italia S.p.A., a sales company, integrated a collection center, a recovery center, and a sorting center all on one site. This reduced the environmental impact related to transportation between centers to zero and improved work efficiency. More than 90% of the parts that are not reused are recycled. |
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Used product recovery line

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Expansion of Recycled Products Business and Establishment of Recycling Infrastructure in Europe (Ricoh Europe B.V., etc./Europe and the Middle East)
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Ricoh Europe B.V. (REBV), the European Regional Sales Headquarter, is committed to establishing an infrastructure to strategically promote the recycling business. In October 2003, the European Green Center, a centralized center to collect used parts and other products, was established. Collected toner cartridges and products are recycled by Ricoh UK Products Ltd. and Ricoh Industrie France S.A.S. A constant and reliable source of collected products is important for the stable supply of recycled products. This was difficult with conventional management by each country, so the European Green Center was established to collect used products and control inventory collectively. REBV, looking at the supply-demand balance in the market as a whole, supplies recycled products not only to Europe but also to the Middle East and Africa. |
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Manufacturing process of recycled machines at Ricoh UK Products Ltd.

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| General manager of Sales Agency in Kuwait and Customer that Purchased Recycled Machines |
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General manager of Al Alamiah, a sales agency (left), and the person in charge of sales (right)
The General manager of Al Alamiah, a sales agent, said, "Kuwait has hot weather, and offices here are closed environments. Therefore, people are very concerned about the ozone, noise, and odor that office equipment emits. Accordingly, we emphasize the superiority of Ricoh's products in terms of those very concerns. I am sure that the market success of Ricoh's products is due to the availability of high-quality products recycled at Ricoh UK Products and sold at a reasonable price."
The Manager of the Purchasing Section of A'Ayan Leasing & Investment Co. (center)
A purchase manager of A'Ayan Leasing Investment, one of Al Alamiah's costomers, said, "We bought eight recycled copiers in September 2003. I was uncertain whether the product quality of recycled machines would be satisfactory, but I believed that they would, knowing that they were recycled at Ricoh plants. At first, I was indifferent about how recycling contributes to environmental conservation. However, after hearing several stories, I finally understood that copiers can contribute to environmental conservation. Now I am glad that we bought environment-conscious Ricoh products."
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