
Auditing Recyclers (Ricoh/Japan)
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Ricoh has integrated the auditing of recyclers and created an auditor recognition system in order to ensure proper waste disposal. In the past, because each business site audited recyclers individually, such problems as different evaluations of the same recyclers and duplication of audit operations had emerged. To address these issues, Ricoh started to share information on recyclers within the Ricoh Group in fiscal 2005, established audit standards and a system, and launched auditor training and a recognition system targeting staff in charge at its production sites and manufacturing subsidiaries in Japan. In fiscal 2006, 27 auditors certified by the Group audited 159 recyclers handling waste from Ricoh's production sites, through assessment by authorized business type and on-the-spot inspection. Any recyclers where any incongruity was detected were given directions and requested to make improvements and after a few days, a confirmation audit was completed. From fiscal 2007 onward, recyclers handling waste from non-production sites, those that newly handle waste from production sites, and those who have been requested to make improvements will be audited. In addition, Ricoh will try to raise the audit level by improving the efficiency of recycler audit operations and implementing an auditor rotation system and follow-up education. Thus, efforts will be made to ensure even more reliable and efficient waste disposal.
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