Ricoh has been making efforts to enhance the audit of waste disposal service providers since 2005 so that waste generated by the company will be disposed of properly and appropriately by reliable partners. We established uniform audit standards for the Ricoh Group, conducted auditor training for employees engaged in waste disposal at respective business sites, and certified them as auditors. Ricoh currently audits all the service providers that have business relations with the Group’s production sites. In the event that any non-compliance is detected, the service provider is requested to make improvements, and is provided with assistance to carry them out. After a few days, a confirmation audit is conducted. In fiscal 2009, we revised our standards for service arrangements with waste disposal providers based on our audit standards. The revised standards have now been incorporated into the Ricoh Group Standards, a set of internal standards for entering new or renewing existing contracts with business partners. In addition, a Certification Program for Excellent Waste Disposal Service Providers has started, and we recognized the first certified vendor under this program in February 2010. As of April 25, 2011, 33 sites at 23 companies have received certification under the program.
In the certification program, we carefully conduct onsite inspections based on our own audit criteria, thereby detecting any risks of illegal waste disposal that might be overlooked in inspections through interviews or documents, thereby improving the operations of the audited service providers. We will cooperate with providers even more closely so that all of them can receive certification, thereby promoting the use of excellent waste disposal service providers.