Drive cannot be recognized.
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When installing CD-RW drive in the PC, the Device Manager does not recognize the drive. Is the drive broken?
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Cannot recognize CD-R/RW disc.
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The LED on the front panel is flashing and drive does not recognize the CD-R/RW disc. Is there something wrong with the drive? |
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A CD-R disc is recognized however not a CD-RW disc, whether new or used. Is there something wrong with the drive?
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Writing error
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An error code 0C-00 appears. |
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Until recently I had no problems writing, but now an error code, 08-00 appears. What has gone wrong? |
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Until recently I had no problems writing, but now an error code, 09-00 appears. What has gone wrong? |
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Until recently I had no problems writing, but now an error code, 09-01 appears. What has gone wrong? |
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Until recently I had no problems writing, but now an error code, 09-02 appears. What has gone wrong? |
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Until recently I had no problems writing, but now an error code, 09-84 appears. What has gone wrong? |
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During the writing process a Buffer under-run error occurred. Is there something wrong with the drive?
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Problems during playback
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Why are there scratches/crackling noises during playback of my audio CD? |
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You can hear a noise like a snap or pop at the beginning of the first track. Is there something wrong with the drive?
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Others
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After installing the CD-RW drive the PC often freezes by just moving the mouse. Is there something wrong with the drive? |
Connection  Drive is not recognized.
When installing CD-RW drive in the PC, the Device Manager does not recognize the drive. Is the drive broken?
When installing CD-RW drive in the PC, the Device Manager does not recognize the drive. Is the drive broken?
First, try the following. If the problem persists there may be something wrong with the drive.
SCSI model
- Ensure your SCSI host adapter is correctly recognized.
* Windows 95/98
| (1) |
Go to: Start - Settings - Control Panels - System - Device Manager tab |
| (2) |
Confirm if the SCSI host adapter is correctly installed. Double-click on the SCSI Controller. If the "!" mark appears beside the SCSI host adapter, the adapter has not been recognized. In this case, please contact the manufacturer of the SCSI adapter. |
* Windows NT 4.0 (WS)
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Go to: Start - Settings - Control Panels - SCSI adapter - Device tab |
| (2) |
Confirm if the SCSI host adapter is correctly installed. If the "!" mark appears beside the SCSI host adapter, the adapter has not been recognized. In this case, please contact the manufacturer of the SCSI adapter. |
- Check your SCSI cable for any problems, for example, - Bent SCSI connector pins. - SCSI cable length. (SCSI-2: 3m or less, SCSI-3: 1.5m or less)
- Set a terminator at the end of each SCSI chain.
- Ensure each SCSI device has a unique SCSI ID. If there are two devices with the same ID in a SCSI chain, this may cause some problems. Please pay attention with Macintosh systems since they have SCSI devices included some ID numbers will already be used.
- Ensure that the power cable is attached and seated well.
atapi model * Windows 95/98/NT4.0 (WS)
- Ensure the ATAPI interface cable is correctly oriented and fully seated in the socket. Most ATAPI cables are marked with a red line to identify pin 1.
- Is the Jumper Pin set correctly? (Select either Master or Slave do not select CSEL.)
- Is the Secondary IDE bus enabled in the PC BIOS? (For details please contact your PC manufacturer.)
- Is the ATAPI cable too long? The cable should only be a maximum 18 inches (457mm) in length.
- Check the ATAPI cable / connectors for bent pins?
If the drive still cannot be recognized, there is something wrong with the drive itself. In this case, we recommend that you contact the distributor or agent for tech support. |
Cannot recognize CD-R/RW disc.
The LED on the front panel is flashing and drive does not recognize the CD-R/RW disc. Is there something wrong with the drive?
Try reading other types of discs like a CD-R/RW disc from the recommended list or a stamped CD (like Audio CD, software), if the LED keeps flashing there may be something wrong with the drive.
A CD-RW disc is recognized however not a CD-R disc, whether new or used. Is there something wrong with the drive?
| There may be something wrong with the CD-RW disc. First, try using media from the recommended list. If the disc is still not recognized, there may be something wrong with the drive. Please have available any error codes/numbers when you contact the distributor or agent. |
Writing error
An error code 0C-00 appears.
| If the problem persists even after using media from the recommended list, there may be something wrong with the drive. |
Until recently I had no problems writing, but now an error code, 08-00 appears. What has gone wrong?
| If the problem persists even after using media from the recommended list, there may be something wrong with the drive. |
Until recently I had no problems writing, but now an error code, 09-00 appears. What has gone wrong?
| If the problem persists even after using media from the recommended list, there may be something wrong with the drive. |
Until recently I had no problems writing, but now an error code, 09-01 appears. What has gone wrong?
| If the problem persists even after using media from the recommended list, there may be something wrong with the drive. |
Until recently I had no problems writing, but now an error code, 09-02 appears. What has gone wrong?
| If the problem persists even after using media from the recommended list, there may be something wrong with the drive. |
Until recently I had no problems writing, but now an error code, 09-84 appears. What has gone wrong?
| If the problem persists even after using media from the recommended list, there may be something wrong with the drive. |
During the writing process a Buffer under-run error occurred. Is there something wrong with the drive?
Usually this error appears when there is a problem with the data transfer. In the majority of these cases this is a system problem and rarely is it a drive problem. First try to defragment your HDD. In the case where a CD-ROM drive was used as a source device, modify the recording method by creating image files on the HDD before recording. Alternatively reduce the writing speed. In the rare case that the problem is due to the hardware or media, an error message such as the one below should appear.
(06/C5/00) - Write Error - Buffer under run occurred
(03/0C/00) - Write Error
* If 0C-00 error occurs, refer the subject. |
Problems during playback
Why are there scratches/crackling noises during playback of my audio CD?
| Create an audio CD using RICOH media or from the recommended media list product. If the problem persists there may be a problem with the drive. Please contact with the distributor or agent. |
You can hear a noise like a snap or pop at the beginning of the first track. Is there something wrong with the drive?
| Than version 2.40 then please upgrade the firmware. Please visit our download page. |
Others
After installing the CD-RW drive the PC often freezes by just moving the mouse. Is there something wrong with the drive?
Check the following.
- Some SCSI host adapters do not support CD-RW drives. Please consult with the manufacturer of the SCSI host adapter.
- The data transfer rate of SCSI adapter may cause this problem. Check the configuration of the adapter.
- Disable the DMA setting for other ATAPI devices such as CD-ROM and DVD drives.
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