FAQ for DVD/CD Media

Troubleshooting for DVD media

Problem reading a disc that you wrote.

Writing on a disc was completed successfully, but the disc cannot be read even by the same writer.

Check the following points.

  • Please check the verified media vendor list from your drive/recorder manufacturer. Or can you ask the manufacturer if the Ricoh disc model has been tested by them?
      • For instance, if the Ricoh disc model you have is not included in their verified media, it may not write properly, and it may cause a reading problem.
    • Please try a firmware upgrade for your drive/recorder, if one is available. Firmware upgrades for Ricoh drives are available from here.
    • If one is available, please try an update for your writing software.


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