Jump to main content

RICOH


Global
| Contact | Site Map | Search
HomeAbout RicohProducts & SolutionsSupportDownloadsInvestorsEnvironment

JapaneseEnglish
Products & Solutions > Personal Products > DVD/CD Media > DVD/CD Media Support
> Troubleshooting


* DVD/CD Drives
* DVD/CD Media

Main Content

FAQ for DVD/CD Media

Troubleshooting for DVD media

* Return to index
QUESTION
A disc cannot be written to

ANSWER
Check the following points.
  • Does your drive/recorder support the standard of the disc you have? Refer the following page.

*

Main standards supported by DVD writers/recorders
  • Please check the verified media vendor list from your drive/recorder manufacturer. Or can you ask the manufacturer if the Ricoh disc model has been tested by them?
  • Are you sure that the data you intend to write is not protected from unauthorized copying? You are not allowed to write any copyright protected data.
  • Please try a firmware upgrade for your drive/recorder, if it is available. Firmware upgrades for Ricoh drives are available from here.
  • Review if your system or writing software is working properly. For example,
    • If one is available, please update your writing software.
    • If you have installed more than one writing software package, try uninstalling all of them and reinstalling just one of them.
    • If any anti-virus software or virtual CD software is installed on your computer, try a software update.
    • Quit all other programs except the writing software. Especially, close any memory resident programs.

*To Top




| Accessibility features | Privacy | Terms of Use | Copyright (C) 2000-2007 Ricoh Co., Ltd. All Rights Reserved.