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JapaneseEnglish		 Products & Solutions > Personal Products > DVD/CD Media > DVD/CD Media Support
> Troubleshooting
* DVD/CD Drives
* DVD/CD Media

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FAQ for DVD/CD Media

Troubleshooting for DVD media
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QUESTION
A disc cannot be read or mounted

ANSWER
A case: I just purchased a Ricoh disc and set it in the drive/recorder, but the drive/recorder will not mount the disc. The drive/recorder just repeatedly access the disc, or ejects it.

The drive/recorder may not meet the standard of the disc that you have. Please check the standards of both your drive/recorder and the media.

* Main standards supported by DVD writers/recorders

You can check the standards of your drive/recorder from the logo marked on the drive/recorder.
logo
 Currently, DVD-RW or DVD-RAM discs are not available from Ricoh.

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