Ricoh Group's CSR Report 2011:Readers' Questionnaire

We strongly encourage your feedback on this report, and would like to incorporate your opinion in our future CSR activities and our future CSR reports.

Q1. What was the reason for, or your objective in reading this report?

Q2. Was your objective met?

• Sufficiently
• Somewhat
• Not very much
• Not at all
• Please include reasons for the above answers:
  

Q3. Please tell us how you feel about the content in the report.

• (1) Intelligibility
• Easy to understand
• Moderately intelligible
• Difficult to understand
• (2) Volume
• Insufficient
• Ideal amount
• Excessive
• (3) Design
• Easy to view
• Average
• Difficult to view
• (4) Content
• Sufficient
• Average
• Insufficient
• Please include reasons for the above answers:
  

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Please choose the answer that best describes your impressions of the report content.
(Please select one answer for the evaluation, and as many as you like for the comments.)

Evaluation Message from the President Highlight 1 Value-Creating CSR Highlight 2 Diversity and Work-Life Management The Ricoh Group's Socially Responsible Management The Ricoh Group's Approach to the Concept of CSR Achievements and Results of the CSR Activities in the 16th Mid-Term Management Plan Response to the Higashi Nihon Daishinsai RICOH Quality to maximize customer trust Delivery of more values throng services Providing human-friendly products and services Towards a more secure information society Risk management and compliance Expanding CSR activities into the value chain Sustainable environmental management Corporate activities based on respect for people – Organization of dialogues Creating a corporate culture that motivates diverse employees Building a healthy, safe and pleasant workplace An active member of the community

Comments

Evaluation Evaluation of Entire Report

Comments

Please comment freely on our activities and explain why you chose your answers.

Q4. In what capacity did you read this report?

• Product user
• Person in charge of selecting/deciding on products
• Person in charge of environmental issues and/or CSR reports in a company
• NPO/NGO
• Shareholder/Investor
• Analyst/Research firm
• Student
• Professor/Researcher
• Media personnel
• Administrative personnel
• Resident near a Ricoh facility
• Ricoh Group employee/family;
• Others

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