The Ricoh Group's Socially Responsible Management
Socially responsible management aimed at achieving business growth and building a sustainable society
The RICOH Way, the basic concept behind all our business activities
The Ricoh Group originated in Riken Kankoshi Co., Ltd., which was established in 1936. For the more than 70 years since its foundation, the company has been engaged in business supported by "The Spirit of Three Loves," the philosophy advocated by Kiyoshi Ichimura, the founder of the company. Based on this philosophy, the company developed a management philosophy that encourages employees to provide new value, products and services that meet the needs of the times.
As a result of accelerated globalization of business operation in recent years, the Ricoh Group has grown into a large group of companies with about 110,000 employees around the world. The RICOH Way shows the direction that employees should take to strengthen cooperation within the group, enhance competitiveness, and meet our social responsibilities in building a sustainable society.
The RICOH Way is the principle and values (The Spirit of Three Loves, management philosophy) behind the Ricoh Group's business activities. Its management plans and activities, including RICOH Quality and CSR activities, reflect the concept behind The RICOH Way.
Mission, Vision, and Values
Mission Statement- ●At the Ricoh Group, we are committed to providing excellence to improve the quality of living.
- ●To be the most trusted brand with irresistible appeal in the global market.
- ●To be one global company, we must care about people, our profession, our society, and our planet.
We must dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we also must commit to the highest standards of ethics and integrity.
CSR concept embraced and implemented by each employee and reflected in our business activities
There are many issues facing us that must be addressed by the whole of society.
The Ricoh Group hopes to help solve these issues through its corporate activities to contribute to building a sustainable society.
To fulfill this objective, it is necessary to cope with changes in society promptly, and in addition, it is important to provide new value to meet the needs of society and contribute to the development of society. Through these efforts, we believe that we will continue to be looked at favorably by society and that there will be high expectations for us to grow and develop.
A full understanding and implementation of this concept by individual employees will allow the entire group and individual offices and departments to achieve our CSR management objectives. Continuous efforts by our employees to improve will eventually steadily enhance our corporate values through new technological innovation that takes into account the economy, society and the environment in concert with each other and also through innovation that creates new business models.
Promoting social responsibility in the value chain
It is our belief that in order to build a sustainable society we need to incorporate not only our group companies but also the entire value chain including suppliers and our partner marketing companies in our activities.
We are confident that such activities will help facilitate a more harmonious coexistence with the Earth and society and that intensified efforts to achieve more challenging goals will allow the Ricoh Group to achieve business growth and help to build an affluent and sustainable society.
- *RICOH Brand Benefits are the following three brand benefits we provide: environmental friendliness, human friendliness, and knowledge management support.
- *For details on RICOH Quality, please see the "RICOH Quality to maximize customer trust" page on our website
- *For details on the Ricoh Group CSR Charter, please see the "Ricoh Group CSR Charter" page on our website
- *For details on the Ricoh Group Code of Conduct, please see the "Ricoh Group Code of Conduct" page on our website

