Introduction of Related Guidelines

Businesses are required to take on an increasingly greater breadth and depth of responsibilities to help build a sustainable society. Public expectations and demand for these initiatives from global corporations operating worldwide have been increasing more than ever before. To meet these social expectations accurately and promptly, the Ricoh Group actively introduces internationally established CSR frameworks.

In 2002, the Ricoh Group became one of the first Japanese companies to announce participation in the United Nations Global Compact (UNGC). We promptly endorsed this global platform out of recognition of its alignment with our long-standing practice of listening to our many stakeholders and incorporating their feedback into our business operations based on global perspectives. In 2004, we established the Ricoh Group CSR Charter, which reflects the UNGC’s 10 principles, as well as the Ricoh Group Code of Conduct.

In addition to the UNGC, there are many other CSR guidelines, including ISO 26000, the international standard for social responsibility, which was formulated in November 2010.
Operating in more than 200 countries and regions worldwide, the Ricoh Group is committed to fulfilling its social responsibilities and meeting and exceeding the expectations of an increasingly wider and more varied stakeholder base. To this end, we review the CSR activities of our own as well as of our partner companies and key members of our global value chain, against international CSR frameworks and make continuous improvements.
These CSR activities along with our performance and other related information are disclosed through our publications and website and other communication tools.

• ■ United Nations Global Compact
• ■ ISO 26000
• ■ OECD Guidelines for Multinational Enterprises
• ■ ILO Tripartite Declaration
• ■ GRI Guidelines