Policy by Region

Continuing to be an active member of the community while contributing to the passing on of sound values to young people, environmental conservation, and the achievement of the Millennium Development Goals in various parts of the world

The Ricoh Group has been engaged in social contribution activities based on this basic principle: with a proper understanding of our role as a corporate citizen, we must take positive action to contribute to society in cooperation with those who share our objectives. To this end, under the corporate philosophy of "The Spirit of Three Loves," we are undertaking various initiatives while placing special emphasis on the principle of respecting human beings and respecting the Earth. Specifically, this involves pouring our energies into environmental conservation and helping young people all over the world to acquire sound values. Furthermore, our Group companies have been pressing ahead with projects that extend beyond the bounds of their operational territories to contribute to the achievement of the United Nations Millennium Development Goals (MDGs). The Ricoh Group aims to maintain a state of harmony with the countries and communities in which it operates and implements social activities involving all employees working together to leverage the Group's expertise and human and other resources to best advantage.

Policy and overview of social contribution activities by region

Japan

Norimitsu Hatakeyama CSR Office Ricoh Co., Ltd.

Norimitsu Hatakeyama
CSR Office
Ricoh Co., Ltd.

Promoting activities through company shareholder-employee cooperation

Ricoh and its shareholders
Ricoh's social contribution reserve system aims to provide a financial base for stable and ongoing social contribution activities. In accordance with this system, which was approved at the 1998 shareholders meeting, the Board of Directors approved a measure to allocate a portion of profits toward social contribution activities related to the two focus areas. Such activities include the Ichimura Nature School Kanto, the Ricoh Science Caravan, and the forest ecosystem conservation program.

Social contribution program linking Ricoh, its employees and its shareholders

Ricoh and its employees
The social contribution club FreeWill is an employee-led endeavor formulated in January 1999. It aims to raise a sizable amount of money to fund social contribution activities by mobilizing the participation of large numbers of employees on an ongoing basis. FreeWill members contribute a percentage of their monthly salaries and bonuses to support nonprofit organizations and nongovernmental organizations seeking solutions to social issues across a wide range of fields. Ricoh matches the amounts raised and donates the money to organizations and individuals nominated by Ricoh Group employees.
Ricoh and its employees

In addition to these corporate programs, Ricoh Group companies and business sites are engaged in a variety of their own activities within their local communities.

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The United States

Donna Venable Senior Vice President Human Resources Ricoh Americas Corporation

Donna Venable
Senior Vice President
Human Resources
Ricoh Americas Corporation

Undertaking voluntary activities in their own communities

LIVE UNITED

Ricoh Americas Corporation (RAC) encourages its employees to participate in volunteer CSR activities within their local communities to demonstrate initiative and give back. These activities include environmental initiatives, working with underprivileged communities, as well as fund-raising campaigns which help develop an awareness of community needs and opportunities.
Outline of activities
Ricoh Americas employees in the US joined forces with the United Way, a global non-profit organization, to advance the common good and create opportunities for a better life. In 2010, the first national US-based Ricoh/IKON United Way campaign was launched, which raised over $1.1 million. In addition, 771 employees and their families and friends, gave back to their communities by volunteering over 2,300 hours during the United Way National Volunteer Day on October 23.

Europe

Patrycja Janczewska CSR Coordinator Corporate Social Responsibility Ricoh Europe PLC

Patrycja Janczewska
CSR Coordinator
Corporate Social Responsibility
Ricoh Europe PLC

Undertaking various activities based on its own policy

Volunteer work at schoolsVolunteer work at schools

As per the guidelines issued by Ricoh Europe B.V., European sales subsidiaries are engaged in a wide range of social contribution activities designed to meet the expectations of the respective communities in which they operate. At the same time, they take on additional, largerscale challenges, including poverty, that extend beyond their national borders and they are also involved in social contribution activities outside Europe. For these programs, Ricoh Europe takes a leadership role and implements communityoriented projects in cooperation with sales subsidiaries in the concerned areas based on the "policies for social contribution outside operational territories," a principle largely formulated by the European headquarters.

Outline of activities
Ricoh Europe's policy on assistance projects that aim to tackle significant social challenges contains the following selection criteria: (1) the project will complement the core activities and/or core values of Ricoh Europe, and (2) the project will contribute to the education of young and/or underprivileged people and/or make a positive impact on the natural environment, and will involve the active participation of Ricoh employees (which can help enhance their commitment). Under the Ricoh Europe CSR Steering Committee, staff in charge from concerned companies in Europe meet and hold discussions to find the best ways of implementing their assistance projects.

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China

Nobuo Takenaka Chief of President Office President Office Ricoh China Co., Ltd.

Nobuo Takenaka
Chief of President Office
President Office
Ricoh China Co., Ltd.

Contributing to other companies and local communities through focusing on sustainable environmental management activities

RCN is a gold award recipient of the Harvard Business Review China Management Action Award (left), and was also chosen as one of the Best Low-Carbon Enterprise in China by the Economic Observer (right).RCN is a gold award recipient of the Harvard Business Review China "Management Action Award" (left), and was also chosen as one of the "Best Low-Carbon Enterprise in China" by the Economic Observer (right).

Ricoh China Co., Ltd. (RCN) has been proactively undertaking environmental conservation activities in cooperation with its group companies, which are respectively engaged in design/development, production/procurement, marketing/service, and distribution. In particular, RCN is disseminating its know-how in regard to sustainable environmental management not only to the Group companies and suppliers, but also to its clients at the business fairs and seminars it organizes across China. To our great delight, these efforts have won the recognition and praise of society. We are committed to contributing to society in China, particularly to the country's effort to transform itself into a low carbon and "recycling-based" society. More specifically, our activities include: further enhancing environmental conservation activities especially in the marketing section, which has a direct and close relation with local communities; strengthening the staff training system in the aim of ensuring that all employees are fully aware of the importance of environmental conservation; and pursuing the establishment of a "recycling-based" business model through marketing recycled products.

Asia-Pacific

Seetho-Lim HR & Administration Manager Corporate Finance & Admin Ricoh Asia Pacific Pte Ltd.

Seetho-Lim
HR & Administration Manager
Corporate Finance & Admin
Ricoh Asia Pacific Pte Ltd.

Primary focus is to transfer sound values to young people, help the less fortunate and conserve the environment.

Participating in a charity walkParticipating in a charity walk

Under the strong leadership of Ricoh Asia Pacific management, employees of all sales subsidiaries have been actively engaging in activities in accordance with Ricoh Group's focus, on contributing and transferring sound values to young people, helping the less fortunate and conserving the environment. To date, every Ricoh company within Asia Pacific region has been undertaking various projects tailored to meet the needs and expectations of its local community.

Enhancing social contribution activities by sharing information about specific examples across the Group

CSR Best Practice Hikarimono Recognition certificateCSR Best Practice "Hikarimono" Recognition certificate

Ricoh Group companies undertake activities that seek to meet the needs of the respective communities in which they operate. In doing so, they collaborate across sectors. For instance, a manufacturing plant might work together with a sales subsidiary based in the same area to respond to a request from the local community. Information about specific activities is communicated to every Group company through the CSR Best Practice "Hikarimono" Recognition and the Information-Sharing Scheme on CSR Activities, with the aim of enhancing the quality of social contribution activities by sharing expertise.

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