Respect for People

Respect for human rights as a fundamental corporate stance

The global community expects companies to operate with due respect for human rights. Beyond meeting regulatory requirements and social expectations in countries and regions in which we operate, we are strengthening our commitment to human rights by proactively introducing more rigorous international standards such as the United Nations Global Compact and ISO26000.

Strengthening human rights initiatives

Human rights are the basic rights that every individual is entitled to, and the issues related to them are both far-reaching and complex.
Ricoh's respect for human rights stretches back to our company's foundation, when "love your neighbor" was set as one of the key components of our corporate philosophy, The Spirit of Three Loves. Exemplifying the continued application of this tenet are measures we take to ensure there is no child labor or forced labor, not only within our own organization but within our supply chain as well. We mandate the Ricoh Group Supplier Code of Conduct and regularly monitor our suppliers to make certain they are complying with the code through CSR self-assessment reports. Deviations from the code are expected to be corrected immediately. We have also reinforced our approach to dealing with conflict minerals* — a particularly controversial topic — by launching a cross-organizational working group.

For more details

Our respect for human rights also extends to the health, security and safety of our customers. We pursue this objective in various ways, from making products easier to use to promoting "color universal design," which takes into account the diversity of color vision among the people of the world.

■ Ricoh Group Human Rights Respect Promotion Framework

Ricoh Group Human Rights Respect Promotion Framework

The Ricoh Group's past activities to ensure human rights

November 1991 The Human Rights Enlightenment Committee was established and staff in charge of human rights enlightenment were assigned to each office and plant and the Business Assistance Division.
October 1994 A guidebook for enlightenment of human rights "Hito-o Aisu (Love your neighbor)" was issued and education to raise awareness of human rights was initiated.
September 1998 The Human Rights Counseling Center was established.
April 2002 Operation of a database on human rights and sexual harassment was initiated.
April 2002 The company signed the United Nations Global Compact (UNGC).
November 2003 Respect for basic human rights was clearly stipulated in the Ricoh Group CSR Charter and the Ricoh Group Code of Conduct.
January 2006 The Ricoh Group Supplier Code of Conduct was established, which requested that suppliers respect basic human rights, and in 2009 the self-assessment system was established.
April 2007 An organization to promote "diversity & work-life management" activities was established.
April 2008 Color universal design activities (in consideration of the diversity of color vision) were initiated.
December 2008 The company signed the CEO Statement for the 60th anniversary of the Universal Declaration of Human Rights (UDHR).
February 2011 The company signed the United Nation's Women's Empowerment Principles.
March 2011 A stakeholder dialogue on human rights was held.
March 2012 The company announced its policy on conflict mineral issues.
November 2012 Conducted e-learning program for all employees.
January 2013 Working group on conflict minerals launched.
August 2013 Workshop on human rights due diligence is held.

Major international standards and regulations that are referred to in addressing relevant issues

  • Universal Declaration of Human Rights
  • The 10 principles of the United Nations Global Compact
  • Human rights guidelines based on the United Nations Guiding Principles on Business and Human Rights
    (the Ruggie framework)
  • ISO26000 (social responsibility standard)
  • OECD Guidelines for Multinational Enterprises
  • ILO international labor standards

Page Top

Two elements in addressing human rights issues

The two main elements regarding respecting human rights are "risk avoidance" and "corporate value improvement," while giving due consideration to all stakeholders involved in corporate activities.

Two elements in addressing human rights issues

We will continue to strengthen our commitment to human rights, as it is at the core of our social responsibility as a global business.

Page Top

Making respect for human rights a part of all operational processes

Our respect for human rights takes in all our stakeholders, and requires a deep understanding of human rights issues among our employees. Accordingly, Ricoh conducted a human rights education program for all employees on December 10, 2012 — World Human Rights Day.
An e-learning program, "Corporate Activities and Human Rights," was launched to establish a culture that has international expectations regarding human rights as an integral part of day-to-day operations. The e-learning materials were developed in cooperation with the Center for Human Rights Education and Training, an organization devoted to human rights education.
To date, more than 10,200 Ricoh employees have completed the program, and in follow-up surveys about 90% of participants indicated increased awareness of human rights.
The next step in this educational program is a workshop that simulates human rights-related risks. Through such initiatives, we hope to make respect for human rights an integral part of the actions of every Ricoh employee.

Ricoh Group Human Rights Respect Promotion Framework

A message from our partner, the Center for Human Rights Education and Training

An awareness of human rights is key to being a global citizen

Developing the e-learning materials.Developing the e-learning materials.

It was a great pleasure for us to work with Ricoh in developing e-learning materials that reveal international developments in human rights and their relevance to corporate activities.
In recent years, interest in corporate social responsibility has grown in pace with economic globalization. Reflecting this trend, the United Nations Global Compact, ISO26000 and other international frameworks are becoming de facto guidelines for corporate activities.
As human rights are mainstreamed into business practices, integrating human rights considerations into every employee's everyday work is vital for a company to achieve growth and contribute to society.

We hope the e-learning materials we jointly developed will help CSR and human rights initiatives spread throughout the entire Ricoh Group.

The Center for Human Rights Education and Training is an incorporated public interest foundation that promotes human rights education and awareness in Japan. The Center develops materials, provides training, carries out surveys and research and other activities regarding human rights, working in collaboration with various organizations including national and local governments and private enterprises.

Page Top