Top Interview

Under the 17th Mid-Term Management Plan (17th MTP) launched in April 2011,
the Ricoh Group is endeavoring to "strive for a global brand, create a future with
new innovation and achieve 'growth' and 'restructuring' simultaneously."
By effectively responding to drastic changes in our business environment due
to various factors, including massive natural disasters and global economic crises,
we will develop innovation-driven products and services that can deliver new value,
aiming to contribute to creating a sustainable society while working to achieve our business growth.

Shiro Kondo,
President and Chief Executive Officer
(as of November 2012)
*Chairman of the board (as of now)

In 1936, the first Ricoh Group company, Riken Kankoshi Co., Ltd., was born. After more than 70 years of business development, that company has now become a global enterprise with annual sales of 2 trillion yen. The spiritual foundation of our corporate activities during these years has always been our Founding Principles, "The Spirit of Three Loves," advocated by our founder, Kiyoshi Ichimura. In addition, we follow the Management Philosophy, statements laid down based on the ideas of the Founding Principles, to develop products and services that offer new value to our customers. Based on these ideals, we have been able to develop strong trust with our customers as well as with society.

We believe that the value of the Founding Principles and Management Philosophy will become even more significant for our corporate activities as the Ricoh Group grows larger. That's because we know that the ideas presented in the principles and philosophy clearly show us how we should make decisions and take action to cope with highly challenging and complicated problems that any company can face at any time. The ideas and values that make up "The Spirit of Three Loves" along with the Management Philosophy are exactly what the RICOH Way tells us.

To respond to drastic changes in our business environment and to establish and maintain a stable position as a global brand that is highly appreciated by people around the world, we must bring about innovation to create products and services with totally new value. We also have a responsibility to fulfill one of our missions, "To create a sustainable society." In these endeavors, the RICOH Way serves as a trustful guiding principle.

The Ricoh Group develops its business in aproximately 200 countries and regions, and people involved in its operations hail from diverse backgrounds. The RICOH Way has long been passed down through these people. Through the actions of each and every one of these members who put the principles of the RICOH Way into practice, the Ricoh Group will remain a corporate group that changes the world for the better.

For any company, experiencing continuous growth and making contributions to the creation of a sustainable society are inseparable concepts. Currently, there are a multitude of problems being dealt with by society as a whole. The Ricoh Group creates economic value through its corporate activities and at the same time actively plays its part in obtaining solutions for the issues faced by society. At the same time, with innovations that bring about new technologies and new business models, we will endeavor to keep increasing our corporate value.