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Our Performance Against Major CSR Indicators

CSR Charter Scope
of Survey
Performance Items Relating to Major Initiatives*1 Note
  Indicator Year ended
Mar. 31, 2012
Year ended
Mar. 31, 2013
Year ended
Mar. 31, 2014
Integrity in Corporate Activities            
1 Number of outside directors
(total number of directors)
Ricoh Co., Ltd. 2 (12) 2 (11) 2 (10) GRI: 38
ISO 26000: 6.2
 
2 Response rate for CSR self-assessments by suppliers (%)
( ) indicates number of suppliers asked to respond
Japan 100 (115) GRI: HR10, HR11
GC: 1, 2, 4-8
ISO 26000: 6.3, 6.4, 6.5, 6.6, 6.7, 6.8
Intended to implement every other year, but reviewed the frequency of implementation due to the latest results, which showed an enhanced level of improvement
China 100 (199) Scope to be expanded, based on FY2013 results, with the next assessment to run in FY2015
Thailand 100 (70)   First assessment ran in July 2013. Schedule for next assessment will be based on results of first assessment.
3 Cases of serious accidents involving products Ricoh Group 0 0 0 GRI: PR1, PR2
ISO 26000: 6.7
Number of serious accidents involving products, which jeopardize the life or physical health of consumers (which may result in death, serious injury, residual disorder, or cause carbon monoxide poisoning or fires, etc.)
4 Number of serious incidents and accidents involving information security Ricoh Group 0 0 1 GRI: PR8
ISO 26000: 6.7
The number of serious incidents and accidents involving information security, both of which are required to be made public
5 Number of serious violations of law or incidents and accidents Ricoh Group 0 0 0 GRI: SO5, SO7, SO8
GC: 1, 2, 4-8, 10
ISO 26000: 6.3, 6.4, 6.5, 6.6, 6.7
Number of serious violations of law or incidents and accidents that must be made public. Number excludes any serious product accidents, noted in 3 above, and any serious information security accidents or incidents, noted in 4 above.
Harmony with the Environment            
6 Energy consumption Total calories (TJ) Ricoh Group 4,887 5,079 5,027 GRI: EN3
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 80.8%
7 GHG emissions Scope 1 CO2 (kt) Ricoh Co., Ltd. 47.4 46.8 47.3 GRI: EN15 
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
5 gases (kt) 20.3 17.7 21.9 GRI: EN15 
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
CO2 equivalent
Scope 2 CO2 (kt) 86.5 82.7 104.2 GRI: EN16 
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
Total (kt) 154.2 147.2 173.4 GRI: EN15, 16 
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
Scope 1 CO2 (kt) Ricoh Group 161.9 158.9 158.4 GRI: EN15
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 69.4%
5 gases (kt) 21.4 18.5 25.1 GRI: EN15
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
CO2 equivalent
Scope 2 CO2 (kt) 261.6 278.5 307.5 GRI: EN16
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 89.2%
Total (kt) 444.9 455.8 491.0 GRI: EN15, 16
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 83.3%
8 CO2 emissions during product use Scope 3 CO2 (kt) Ricoh Group (447.4) 515.4
(440.1)
606.0
(473.6)
GRI: EN17 
GC: 7, 8, 9 MDGs: 7
ISO 26000: 6.5, 6.7
Third-party inspection ratio*2: 97.8%
CO2 emissions based on lifecycle estimations of equipment sold in each year*3
9 CO2 reduction contribution CO2 (kt) Global 353.0 395.0 GRI: EN27 
GC: 7, 8, 9 MDGs: 7
ISO 26000: 6.5, 6.7
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions
10 Water use Total (km3) Ricoh Group 3,849 4,155 4,087 GRI: EN8 
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
The values for FY2012 and FY2013, ended March 31,
2012 and 2013, respectively, are different than those reported in last year’s table of performance indicators, because calculation errors were since caught and corrected.
11 Wastes Total amount (t) Ricoh Co., Ltd.
and manufacturing subsidiaries
66,984 66,095 64,949 GRI: EN23 
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
Final disposal
amount (t)
310 370 390 GRI: EN23 
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%
Resource recovery
rate (%)
99.3 99.3 98.6 GRI: EN23 
GC: 7, 8
MDGs: 7
ISO 26000: 6.5
Third-party inspection ratio*2: 100%

*1 Primary initiatives: Global Reporting Initiative (GRI), FY2014, GRI Sustainability Reporting Guidelines (G4), Global Compact (GC), United Nations Millennium Development Goals (MDGs), ISO 26000 international standards for CSR

*2 Third-party inspections conducted during FY2013 by Bureau Veritas Japan K.K. (The ratios listed in the “Note” column are for FY2014, ended March 31, 2014.)

*3 Starting in FY2013, we are measuring CO2 emissions from projectors, videoconferencing, web-based conferencing systems and LED lights in addition to imaging equipment. Numbers in parentheses indicate CO2 emissions from imaging equipment only.


For further information about environmental data

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CSR Charter Scope
of Survey
Performance Items Relating to Major Initiatives*1 Note
  Indicator Year ended
Mar. 31, 2012
Year ended
Mar. 31, 2013
Year ended
Mar. 31, 2014
Respect for People            
12 Number of regular employees Japan 38,519 37,401 36,873 GRI: 9

Item 12 represents the total number of employees in all 223 companies in the Ricoh Group. Items 13 through 23 are data for the companies listed below.

Ricoh Co., Ltd.

• Domestic Subsidiaries
Ricoh Japan, Ricoh Technosystems, Ricoh IT Solutions, Ricoh Business Expert, Ricoh Technologies, Ricoh Creative Service, Ricoh Lease, Ricoh Logistics, Ricoh Industries (formerly Tohoku Ricoh, Ricoh Printing Systems, Ricoh Unitechno), Ricoh Optical, Yamanashi Electronic Industry, Hasama Ricoh, Ricoh Microelectronics, Ricoh Elemex, Ricoh Imaging (formerly Pentax Ricoh Imaging)

• Overseas Subsidiaries
Overseas Manufacturing Subsidiaries
Ricoh UK Products Ltd. (RPL), Ricoh Industrie France S.A.S. (RIF), Ricoh Electronics, Inc. (REI), Ricoh Asia Industry (Shenzhen) Ltd. (RAI), Ricoh Components & Products (Shenzhen) Ltd. (RCP), Shanghai Ricoh Digital Equipment Co., Ltd. (SRD), Ricoh Thermal Media (Wuxi) Co., Ltd., Ricoh Manufacturing (Thailand) Ltd.

Overseas Regional Headquarters
Ricoh Europe PLC (RE), Ricoh Americas Corporation (RAC), Ricoh Asia Pacific Pte Ltd. (RA)

Overseas Sales Subsidiaries
Americas: 3 companies,
Europe: 20 companies
Asia-Pacific and China: 11 companies

Overseas R&D Subsidiaries
RICOH Imaging Technology (Shanghai) Co., Ltd.

Percentage of female workers in management positions, Item 16, was revised at Ricoh for FY2012 and FY2013, and percentage of female workers in executive management positions, Item 17, was revised at Ricoh for FY2013.

Rates for employment of the handicapped are based on Japanese regulations concerning promotion of handicapped workers.

Calculation method for annual working hours per regular employee, Item 20, was revised at Ricoh, and values for FY2012 and FY2013 were changed.

All Ricoh subsidiaries in Japan fall under category of domestic subsidiaries in Item 24. For Ricoh and its overseas subsidiaries, the same shall apply in Items 13-23.

Indices are based on the 106,518 employees. (The data for the year ended March 31, 2014 covers 98% of the total number of Ricoh Group employees, which stands at 108,195.)

Overseas 70,722 70,030 71,322
Ricoh Group in total 109,241 107,431 108,195
13 Gender ratio
(male: female)
Ricoh Co., Ltd. 86:14 86:14 86:14 GRI: 10
GC: 6
MDGs: 3
ISO 26000: 6.4
Domestic subsidiaries 84:16 83:17 83:17
Overseas subsidiaries 63:37 63:37 64:36
14 Average years of service (regular employees)   Male Female Male Female Male Female GRI: N/A
GC: 6
MDGs: 3
ISO 26000: 6.4
Ricoh Co., Ltd. 17.1 16.3 17.4 16.9 17.5 17.5
Domestic subsidiaries 18.6 13.1 19.2 14.0 18.5 14.1
Overseas subsidiaries 9.8 6.8 9.6 6.6 10.0 6.4
15 Average age by gender   Male Female Male Female Male Female GRI: LA10
GC: 6
MDGs: 3
ISO 26000: 6.4
Ricoh Co., Ltd. 41.6 38.4 41.6 38.6 42.4 39.7
Domestic subsidiaries 42.0 36.8 43.0 37.7 43.8 38.9
Overseas subsidiaries 40.2 35.9 40.4 35.8 41.2 36.2
16 Percentage of female workers in management positions Ricoh Co., Ltd. 2.5 2.8 3.0 GRI: LA12
GC: 6
MDGs: 3
ISO 26000: 6.4
Domestic subsidiaries 2.6 2.8 3.3
Overseas subsidiaries 25.0 25.0 37.0
17 Percentage of female workers in executive management positions Ricoh Co., Ltd. 0.6 1.0 1.3 GRI: LA12
GC: 6
MDGs: 3
ISO 26000: 6.4
Domestic subsidiaries 1.2 1.5 1.6
Overseas subsidiaries 13.0 13.0 18.0
18 Percentage of
locally hired presidents
Overseas subsidiaries 80 75 89 GRI: LA12
GC: 6
ISO 26000: 6.4
19 Percentage of employees with disabilities Ricoh Co., Ltd. 2.06 1.89 2.03 GRI: LA12
GC: 6
ISO 26000: 6.4
20 Annual working hours per regular employee Ricoh Co., Ltd. 1,869 1,859 1,873 GC: 4
ISO 26000: 6.4
Domestic subsidiaries 1,891 1,888 1,901
Overseas subsidiaries 2,061 2,037 2,067
21 Annual average hours of training per regular employee Ricoh Co., Ltd. 41.3 41.2 41.2 GRI: LA9
ISO 26000: 6.4
Domestic subsidiaries 46.7 40.1 28.4
Overseas subsidiaries 54.8 38.4 19.8
22 Number of people taking childcare leave Ricoh Co., Ltd. 76 87 120 GRI: LA3
ISO 26000: 6.4
GC: 1
Domestic subsidiaries 303 312 383
23 Number of people taking nursing care leave Ricoh Co., Ltd. 4 2 6 GRI: N/A
ISO 26000: 6.4
GC: 1
Domestic subsidiaries 6 4 5
24 Number of
industrial accidents
Ricoh Co., Ltd. 11 9 8 GRI: LA6
ISO 26000: 6.4
GC: 1
Domestic subsidiaries 74 46 48
Overseas subsidiaries 34 45 56
Harmony with Society            
25 Amount of charitable
donations
(JPY millions)
Ricoh Co., Ltd. 439 113 126 GRI: SO1
MDGs: 1
ISO 26000: 6.8

• Donations in FY2012 were greatly increased because of donations for the recovery of areas affected by the Great East Japan Earthquake.

• Numbers for overseas for FY2012 are for Europe + Americas only. Numbers include Asia-Pacific and China from FY2013.

• FY2013 results were revised.

Domestic subsidiaries 209 4 6
Overseas subsidiaries 212 23 75
26 Hours spent for social contribution activities Ricoh Co., Ltd. 52,574 13,838 8,770 GRI: SO1
MDGs: 1
ISO 26000: 6.8

• Donations in FY2012 were greatly increased because of donations for the recovery of areas affected by the Great East Japan Earthquake.

• Numbers for overseas for FY2011 and FY2012 are for Europe + Americas only. Numbers include Asia-Pacific and China from FY2013.

• FY2013 results for Ricoh Co., Ltd. and domestic subsidiaries were revised.

Domestic subsidiaries 107,891 6,257 6,979
Overseas subsidiaries 16,754 39,469 29,716
27 Total contributions to society
(JPY millions)
Ricoh Co., Ltd. 789 232 202 GRI: SO1
MDGs: 1
ISO 26000: 6.8

• FY2013 results were revised.

Domestic subsidiaries 808 50 42
Overseas subsidiaries 262 259

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