RICOH imagine.change.Global

Our Performance Against Major CSR Indicators

CSR Charter Scope of Survey Performance Items Relating to Major Initiatives1 Note
  Indicator Year ended Mar. 31, 2011 Year ended Mar. 31, 2012
Year ended Mar. 31, 2013
Integrity in Corporate Activities            
1 Number of outside directors
(total number of directors)
Ricoh Co., Ltd. 2(11)
2(12)
2(11)
GRI: Organizational
Profile 4.3
ISO26000: 6.2
As of March 31 of each year
2 Attendance ratio of board meetings (%) Ricoh Co., Ltd. 97
97
97
ISO26000: 6.2 Attendance by internal and external board members and auditors
3 Cases of serious accidents involving consumer products Ricoh Group 0 0 0 GRI: PR1, PR2 ISO26000: 6.7
The number of serious accidents involving consumer products, which jeopardize the life or physical health of consumers (which may result in death, serious injury, residual disorder, or cause carbon monoxide poisoning or fires, etc.)
4 Customer satisfaction rating (place) Japan 2nd 2nd 2nd GRI: PR5
ISO26000: 6.7
Source : J.D. Power Asia Pacific Japan Color Copier Customer Satisfaction StudySM
5 Response rate for CSR self-assessments conducted by suppliers (number of suppliers) Japan
100%(82) 100%(115) GRI: HR2
GC: 1, 2, 4-9 ISO26000:
6.3, 6.4, 6.5, 6.6, 6.7
Frequency of assessments changed to every other year due to improved results
China 99%(50)
100%(199) Assessments of FY2013 covered a wider range of topics in response to the results of FY2011. Frequency of assessments may change depending on proof of improvements
6 Number of serious incidents and accidents involving information security Ricoh Group
0 0 0 GRI: PR8
ISO26000: 6.7
The number of serious incidents and accidents involving information security, both of which are required to be made public
Harmony with the Environment            
7 Energy consumption Total calories (TJ) Ricoh Group 4,824 4,887 5,079 GR: EN3, 4
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 79.9%
8 GHG emissions Scope1 CO2 (kt) Ricoh Co., Ltd. 46.0 47.4
46.8
GR: EN16
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 100%
5 gases (kt) 21.8 20.3 17.7 GR: EN16
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 100%
CO2 equivalent
Scope2 CO2 (kt) 91.6 86.5 82.7 GR: EN16
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 100%
Total (kt) 159.5 154.2
147.2 GR: EN16
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 100%
Scope1 CO2 (kt) Ricoh Group 158.5 161.9 158.9 GR: EN16
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 69.7%
5 gases (kt) 22.9 21.4 18.5 GR: EN16
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 100%
CO2 equivalent
Scope2 CO2 (kt) 256.5
261.6 278.5 GR: EN16
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 81.2%
Total (kt) 437.9 444.9 455.8 GR: EN16
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 78.0%
9 CO2 emissions
during product use
Scope3 CO2 (kt) Ricoh Group (492.2) (447.4) 515.4
(440.1)
GR: EN17
GC: 7, 8, 9
MDGs: 7
ISO26000: 6.5, 6.7
Third-party inspection ratio*2: 85.4%
CO2 emissions based on lifecycle estimations of equipment sold in each year*3
10 CO2 reduction contribution CO2 (kt) Global 353.0 GR: EN26
GC: 7, 8, 9
MDGs: 7
ISO26000: 6.5, 6.7
Reduction of CO2 emissions due to the use of Ricoh products and/or solutions
11 Water use Total (km3) Ricoh Group 4,018
4,012 4,290 GR: EN8
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 100%
12 Wastes Total amount (t) Ricoh Co., Ltd.
and
manufacturing
subsidiaries
58,670 66,984
66,095 GR: EN22
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 100%
Final disposal amount (t) 283 310
370
GR: EN22
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 100%
Resource recovery rate (%) 99.1 99.3 99.3 GR: EN22
GC: 7, 8
MDGs: 7
ISO26000: 6.5
Third-party inspection ratio*2: 100%

*1 Primary initiatives: Global Reporting Initiative (GRI), Global Compact (GC), United Nations Millenium Development Goals (MDGs), ISO26000 international standards for CSR
*2 Third-party inspections conducted during FY 2013 by Bureau Veritas Japan K.K.
*3 Starting in FY 2013, we are measuring CO2 emissions from projectors, videoconferencing, web-based conferencing systems and LED lights in addition to imaging equipment. Numbers in parentheses indicate CO2 emissions from imaging equipment only.

For further information about environmental indicators and our performance

Page Top

CSR Charter Scope of Survey Performance Items Relating to Major Initiatives1 Note
  Indicator Year ended Mar. 31, 2011 Year ended Mar. 31, 2012 Year ended Mar. 31, 2013
Respect for People            
13 Number of regular employees Japan   40,072 38,519
37,401 GRI: Organizational
Profile 2.8
LA1

Item 13 represents the total number of employees n all 227 companies in the Ricoh Group. Items 14 hrough 22 are data for the companies listed below

Ricoh Co., Ltd.

• Domestic Subsidiaries
Ricoh Japan, Ricoh Production Print Solutions Japan, Ricoh Technosystems, Ricoh IT Solutions, Ricoh Business Expert, Ricoh Technologies, Ricoh Industries (formerly Tohoku Ricoh, Ricoh Printing Systems, Ricoh Unitechno), Ricoh Optical, Hasama Ricoh, Yamanashi Electronic Industry, Ricoh Elemex, Ricoh Microelectronics, Ricoh Lease, Ricoh Creative Service, Ricoh Imaging (formerly Pentax Ricoh Imaging), Ricoh Logistics

• Overseas Manufacturing Subsidiaries:
Ricoh UK Products Ltd. (RPL), Ricoh Industrie France S.A.S. (RIF), Ricoh Electronics, Inc. (REI), Ricoh Asia Industry (Shenzhen) Ltd.(RAI), Ricoh Components & Products (Shenzhen) Ltd.(RCP), Shanghai Ricoh Digital Equipment Co., Ltd (SRD), Ricoh Thermal Media (Wuxi) Co., Ltd, Ricoh Manufacturing (Thailand) Ltd.

• Overseas Regional Headquarters
Ricoh Europe PLC (RE), Ricoh Americas Corporation (RAC), Ricoh Asia Pacific Pte Ltd. (RA)

• Overseas Sales Subsidiaries
Americas: 3 companies, Europe: 21companies
Asia-Pacific and China: 12 companies

• Overseas R&D Subsidiaries
RICOH Imaging Technology (Shanghai) Co., Ltd.

Indices are based on the following numbers of employees. (The data for the year ended March 31, 2013 covers 95% of the total number of Ricoh Group employees, which stands at 107,431)

  Year
ended
Mar. 31,
2011
Year
ended
Mar. 31,
2012
Year
ended
Mar. 31,
2013
Ricoh Co., Ltd. 12,187 11,404 11,167
Domestic Group co. 27,573 26,474 25,527
Overseas Group co. 62,454 65,564 65,775
102,214 103,442 102,469

Rates for employment of the handicapped are based on Japanese regulations concerning promotion of handicapped workers.
Overseas   68,942
70,723 70,030
  Americas 34,139 33,262 31,475
Europe 17,350
17,637 18,229
Asia Pacific, China 17,453
19,824 20,326
Ricoh Group in total 109,014 109,241 107,431
14 Gender ratio
(male: female)
Ricoh Co., Ltd. 86: 14
86: 14
86: 14 GRI: LA13
GC: 6
MDGs: 3
ISO26000: 6.3, 6.4
Domestic subsidiaries 84: 16 84: 16
83: 17
Overseas subsidiaries 65: 35 63: 37 63: 37
15 Average years of service
(regular employees)
Ricoh Co., Ltd. Male 17.8 17.1 17.4
GRI: LA2, LA13
GC: 6
MDGs: 3
ISO26000: 6.3, 6.4
Female 16.4 16.3 16.9
Domestic subsidiaries Male 18.4
18.6 19.2
Female 12.6 13.1 14.0
Overseas subsidiaries Male 9.9
9.8 9.6
Female 7.0 6.8
6.6
16 Percentage of female
workers in management
positions
Ricoh Co., Ltd. 1.9 2.3
2.5 GRI: LA13 GC: 6
MDGs: 3 ISO26000: 6.3, 6.4
Domestic subsidiaries 2.2
2.6
2.8
Overseas subsidiaries 26 25 25
17 Percentage of female
workers in executive
management positions
Ricoh Co., Ltd. 0.6
0.6
0.6
GRI: LA13
GC: 6
MDGs: 3
ISO26000: 6.2, 6.3, 6.4
Domestic subsidiaries 0.8
1.2 1.5
Overseas subsidiaries 11 13 13
18 Percentage of locally hired presidents Overseas subsidiaries 75 80
75
GRI: EC7
GC: 6
ISO26000: 6.2, 6.3, 6.4
19 Percentage of employees with disabilities Ricoh Co., Ltd. 1.96
2.06 1.89
GRI: LA13
GC: 6
ISO26000: 6.3, 6.4
20 Annual working hours
per regular employee
Ricoh Co., Ltd. 1,998 2,020
2,007
GC: 4
ISO26000: 6.4
Domestic subsidiaries 1,920 1,891 1,888
Overseas subsidiaries 2,033 2,061 2,037
21 Annual average hours of training per regular employee Ricoh Co., Ltd. 39.9 41.3
41.2 GRI: LA10
ISO26000: 6.4
Domestic subsidiaries 46.8 46.7 40.1
Overseas subsidiaries 27.6 54.8 38.4
22 Number of complaints related to human rights Ricoh Co., Ltd. 15 14
9
GRI: HR11
GC: 1
ISO26000: 6.3
Domestic subsidiaries 22 29 33
Overseas subsidiaries 10 11 16
Harmony with Society            
23 Amount of charitable donations (JPY millions) Ricoh Co., Ltd. 86 439 121 GRI: EC1
MDGs: 1-8
ISO26000: 6.8
Donations in FY2012 were greatly increased because of donations for the recovery of areas affected by the Great East Japan Earthquake. Numbers for overseas for FY 2011 and FY 2012 are for Europe + Americas only. Numbers nclude Asia-Pacific and China from FY 2013.
Domestic subsidiaries 19
209
11
Overseas subsidiaries 162
212 52
24 Hours spent for social contribution activities Ricoh Co., Ltd. 34,340
52,574
14,355
GRI: EC8
MDGs: 1-8
ISO26000: 6.8
Donations in FY2012 were greatly increased because of donations for the recovery of areas affected by the Great East Japan Earthquake. Numbers for overseas for FY 2011 and FY 2012 are for Europe + Americas only. Numbers nclude Asia-Pacific and China from FY 2013
Domestic subsidiaries 121,159 107,891 10,083
Overseas subsidiaries 12,800
16,754 39,469
25 Total contributions to society (JPY millions) Ricoh Co., Ltd. 383
789 235 GRI: EC1, 8
MDGs: 1-8
ISO26000: 6.8
Calculations based on donations of products and labor converted to JPY equivalents. Donations in FY2012 were greatly increased because of donations for the recovery of areas affected by the Great East Japan Earthquake.
Domestic subsidiaries 662 808 70
Overseas subsidiaries 52
26 Number of cases of donations to organizations engaged in social contribution through Ricoh’s FreeWill club Ricoh Co. Ltd. and
domestic subsidiaries
49 47 43 MDGs: 1-8
ISO26000: 6.8
The following 7 companies participate in FreeWill: Ricoh, Ricoh Japan, Ricoh Technosystems, Ricoh IT Solutions, Ricoh Logistics, Ricoh Lease, Ricoh Creative Service.
27 Number of times Ricoh Science Caravan was held (number of children who participated in the program) Japan 29
(16,395)
42
(17,773)
32
(17,631)
ISO26000: 6.8 A nationwide program conducted by the Ricoh Group in Japan to nurture educate the next generation.

Page Top

Select Your Language

Jump to "Sustainability Report" top of the selected language.